Ocean Riviera Paradise

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Ocean Riviera Paradise | Riviera Maya, Mexico | Virgin Atlantic Holidays

Riviera Maya, Mexico

5 stars

Ocean Riviera Paradise is big, bold and built for choice. Whether you’re travelling as a family, a couple or with friends, there’s always something going on, from water parks and bowling to live shows and late-night drinks. The resort’s different zones mean you can tailor the vibe, keeping things lively in the main areas or dialling it back in the adults-only El Beso section. Dining is a standout, with loads of variety across buffets, à la carte restaurants and snack spots, so no two nights feel the same. Upgrade to Privilege for quieter spaces and extra comfort, or stay standard and soak up the buzz, either way, this is a high-energy Riviera Maya all-inclusive that keeps the holiday momentum going.

Amenities

Kids Club
Teen Club
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Spa
Swimming Pool

Explore the local area

Ocean Riviera Paradise is located along the Riviera Maya coastline, just north of Playa del Carmen. From Cancún International Airport (CUN), approximately 45 minutes by car, depending on traffic.

Hotel Information

Room Information
Room Upgrade Information

Ocean Riviera Paradise offers 974 rooms and suites, distributed across several themed areas of the resort, including family-friendly sections and the adults-only El Beso area. Rooms and Suites feature air conditioning, complimentary WiFi, flat-screen TV with international channels, minibar, coffee machine, safe, telephone, iron and ironing board, hair dryer, bathroom with shower or bathtub, pool towels, terrace or balcony and daily housekeeping.

Junior Suite with living area and sofa bed, terrace or balcony with garden or resort views. Sleeping maximum 4 people.

Hotel details

Getting Around

The resort is large and walkable, with internal paths connecting accommodation areas, pools, restaurants and the beach.

Dining

Ocean Riviera Paradise offers an extensive culinary experience with ten themed restaurants and multiple bars across the resort. Amaranto Restaurant serves an international show-cooking buffet with global cuisine and theme nights, open daily for breakfast, lunch and dinner. Villa Marina Restaurant is a pool-area buffet serving international cuisine for breakfast and lunch. Bluemoon Restaurant offers romantic à la carte dining with breakfast for El Beso guests (08:00–11:00) and dinner for adults (18:00–22:00). Sakura Restaurant features oriental and teppanyaki cuisine (17:30–22:00). Route 66 Restaurant presents typical American à la carte dishes (17:30–22:00). Margarita Restaurant specialises in Mexican à la carte cuisine (18:00–22:00). Steak House Restaurant is an à la carte steakhouse (18:00–22:00). Pez Vela Restaurant is a beachside à la carte venue with Caribbean flavours (opening times published via the hotel app). La Locanda Restaurant offers Italian fine dining (18:00–22:00). La Terraza Restaurant features show-cooking unlimited à la carte options (18:00–21:00). For lighter moments and refreshments, Mike’s Coffee operates approximately 07:30–23:00, the Ice Cream Parlour is open around 16:00–22:00, and multiple bars — including Piano Bar (19:00–00:00), Sports Bar & Disco (16:00–22:00/22:00–01:00 disco), Beach Bar and swim-up bars (approx. daytime hours), Lobby Bar and several snack bars — serve a range of drinks, snacks and live music experiences. Opening hours and reservation requirements for specific restaurants are published on the hotel web app and may vary by season and dining venue.

Fun and Games

You can enjoy a packed activity schedule including multiple swimming pools, a water park, bowling alley, theatre shows, live music, sports courts, non-motorised water sports and a full entertainment programme. Younger guests are catered for with a dedicated kids club and teen club, while adults can relax at the spa* or in adults-only areas such as El Beso.

Handy Stuff

Complimentary free WiFi throughout the resort. Multiple swimming pools. Water park. Spa* and wellness facilities. Fitness centre. Kids club and Teenclub. Bowling alley. Theatre. Sports courts. On-site shops. Laundry service*. Concierge services. 24-hour reception. Daily housekeeping. Non-smoking property.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

*Denotes local charge.

Trip advisor rating

4.3/5

16,741 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

69%

Very Good

13%

Average

Poor

Terrible

“Not a 5 star resort”

Mar 05, 2026manny d

Check in was fine. Although we had requested 2 double beds and hotel supposedly never received the request. The star and overall best experience were the animals and reserve located on the property.. such a wonderful experience. Although, it is unfortunate to see the overpopulation of Coati's. They are soo wonderful to see in person. As well as the Monkeys, birds and Campeche (mexican raccon). Staff, overall was incredibly warm and friendly. Food was Hit or Miss.. The Italian restaurant was way below standard. Meals were either uneatable or below standard. We were told the steak restaurant was the same by other guests, so we avoided it altogether. The best food experiences were at Pez Vela, Route 66. Main buffet and Japanese Tappanyaki were standard for a 5 star Mexican resort. The beach was sadly, unswimmable.. The rocks are terrifying and we brought swim shoes, because of the rocks. The pools were standard, although the activities, such as foam party were fun. The activities in the evening were fun. Alert: Air Transat vacationers: The Air Transat representative is in a separate room off the lobby.. The representative we encountered was quite rude and not at all interested is assisting us . Her only message was to stress getting the Air Transat App. Not pleasant whatsoever. Overall, this resort is NOT we have become accustomed to as a 5 Star rated resort in Mexico. I would classify the hotel and resort, closer to a 4 star..

“5 stars!!!”

Mar 05, 2026Road53314558208

Ana and Alejandra from the Kids Club are amazing!! Keep up the entertaiment with our kids!!! Great job girls!!!

“10/10 recommend”

Mar 05, 2026Priscilla L

This is our second time at Ocean Riviera Paradise and would recommend anyone to come check it out. We had Adrianna as our butler (premium member) - it was so easy to contact her. She checked in us regularly to make sure our stay was smooth and all our requests were met and took care of all our reservations.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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