Centara Grand Beach Phuket

Phuket, Thailand

Star rating

The hotel

The Centara Grand Beach Resort Phuket occupies a stunning location, overlooking a secluded part of Karon Beach. Majestic views of the Andaman Sea can be enjoyed as the resort faces the bay, so you can enjoy your surrounds to the full. Set within a landscaped water park, there’s a lazy river to float down and four swimming pools, including an adult pool, Jacuzzi pool and kids' pool. The beach is a vast playground for water sports enthusiasts which include kayaking, windsurfing, sailing, and complimentary snorkelling equipment also diving lessons can be arranged. Younger members of the family will also enjoy a whole range of activities at Camp Safari whilst older children have the E-Zone to chill out in. Whilst the kids are busy, parents can enjoy a spot of pampering at the award-winning Spa Cenvaree with its herbal steam rooms and impressive range of beauty treatments. Mare is the resort’s signature restaurant, serving delicious Italian cuisine and boasting its own bar and wine room. With something for everyone, this resort is undoubtedly a great place to spend your holiday!

Amenities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Spa

Where is it

In a secluded location overlooking Karon Beach in Phuket. Transfer time from Phuket Airport: 1 hour.

Hotel information

262 rooms, suites and villas. All with air-conditioning, balcony or terrace and face the bay, cable TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, safe, hairdryer, iron and board (on request). Deluxe rooms feature a furnished balcony facing the pool, with 1 king-size bed or 2 double beds and sofa bed, sleeping maximum 3 adults 2 adults and 2 children.

Deluxe Ocean View rooms feature a furnished balcony facing the bay, with 1 king-size bed or 2 double beds and sofa bed, sleeping maximum 3 adults 2 adults and 2 children.

Premium Deluxe rooms are ideal for couples, each room faces the bay, and has a furnished balcony looking out to the gardens or the pools, 1 king-size bed and additional space, sleeping maximum 2 adults.

Deluxe Spa rooms feature private whirlpool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Premium Spa rooms are ideal for couples, with an outdoor Jacuzzi. These rooms offer the choice of 1 king-size bed sleeping maximum 2 adults, or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Suite Private Pool feature a private plunge pool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Pool Villas feature Club Level benefits, oversized living and dining areas, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Pool Villas feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (sofa bed used for additional child).

Royal Villa feature Club Level benefits, with 1 king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children.

Deluxe rooms, Premium Deluxe rooms, Deluxe Spa rooms, Premium Deluxe Spa rooms, Deluxe Pool Suites and Luxury Pool Suites offer the option to upgrade to Club Level (supplement payable) which includes:

  • Private check in lounge
  • Exclusive lounge
  • Continental breakfast buffet
  • Lunch time snacks
  • Afternoon tea
  • Evening cocktails with canapés and hors d'oeuvres 5:30pm-7:00pm
  • Evening cordials
  • All-day tea/coffee service
  • A comfortable luxurious mattress finish for your bed
  • Upgrade in-room amenities
  • Concierge service
  • Complimentary unlimited Internet usage at the club or anywhere in the property
  • Complimentary laundry for two pieces per room per day
  • Daily turn-down service
  • Complimentary daily newspaper
  • 10% discount at SPA Cenvaree
  • Preferred reservation services at restaurants and other hotel outlets/facilities.

The Cove (beachfront restaurant, International and Asian cuisine), Mare (Italian cuisine), Coast Beach Club & Bistro, Barefoot Bar, Splash swim-up bar, Ripples pool bar, Lobby Lounge.

Landscaped water park with lazy river and Spa pool (main pool, Jacuzzi pool, kid's pool and adult pool). Spa Cenvaree*. Fitness centre. Water sports including snorkelling (complimentary equipment), kayaking*, sailing*, windsurfing* and scuba-diving lessons*. Tennis court. Camp Safari* (4-9 years) and E-Zone Kids' Club* (10 years upwards). Kids' playground.

Internet access*. Gift shop. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 28 Dec-5 Jan.

No check out permitted on 30-31 Dec.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3502)
  • Very good (1289)
  • Average (460)
  • Poor (183)
  • Terrible (167)
Image of the Tripadvisor rating Almost 5 Star

Aug 1, 2025 marvaluss Solihull, United Kingdom

We visited Centara Grand for 10 nights. On arrival at approximately 8.30pm there was no one to greet us. We took our cases to reception. The front office clerk was not welcoming and there was no ‘service with a smile’ It was like being in trouble at school, with the head mistress telling me if I lose the towel key, we’ll be charged this and… Read more
We visited Centara Grand for 10 nights. On arrival at approximately 8.30pm there was no one to greet us. We took our cases to reception. The front office clerk was not welcoming and there was no ‘service with a smile’ It was like being in trouble at school, with the head mistress telling me if I lose the towel key, we’ll be charged this and that. All this was, was a business transaction, absolutely no hospitality at all. Our room (614)was comfortable, but not up to 5 star standard. It was old and tired, like most of the hotel, and needs a refurb. The housekeeping staff were great… always respectful and greeting us with a smile. There is an app for the hotel, to contact various departments and receive updates and offers. Generally this is a great idea, but it adds to the impersonal service. Breakfast, although there’s a big spread was completely disjointed. Again… no attentiveness from staff. Other than on one morning where Anan was a fantastic host. Most of the staff just seemed to be running around. I appreciate that it is a busy time, but that shouldn’t detract from the customers experience. The best part of this hotel is the pool area. This is vast and my girls loved the lazy river and the cliff jump. The location is also great! Right on the beach with lovely gardens. I enjoyed my walks along the beach. The service at the pool bar is good. Camilla is an absolute asset. The constant smile makes everyone feel welcome. Yo was also friendly and welcoming Thank you! Checkout was seamless with Risa and David being very attentive. This could be an amazing hotel. Although many developmental points, also so many positives! Overall we had a lovely time, I would have give 4.5 if that was an option. Thank you Read less
Image of the Tripadvisor rating Near perfect, chilled out stay at a lovely property

Jul 31, 2025 demz99 Mumbai, India

Almost everything worked for this choice of ours. The location, the view from ocean facing room, all smiles service. Location - Karon beach is more family friendly crowd than areas like Patong which sees loud, party crowd. The beach front of this property is surrounded by a cliff so almost private. Room tip - D4 had an amazing view of the… Read more
Almost everything worked for this choice of ours. The location, the view from ocean facing room, all smiles service. Location - Karon beach is more family friendly crowd than areas like Patong which sees loud, party crowd. The beach front of this property is surrounded by a cliff so almost private. Room tip - D4 had an amazing view of the ocean from the bed, jacuzzi, balcony. Property is built partly on a cliff so accessibility can be a little tricky. Though detour will lead you to lifts, you will have to walk a little if you want to avoid stairs. Pool area was nice. Some more beds near the ocean would have been good. I am not much of a swimmer but it seems the ocean during this season and high tides is red flagged and you cannot swim. I woke up early for sunrise but was a little disappointed to see plastic trash on the beach. Property cannot control of it, saw later during the afternoon that cleaning was going on. Breakfast spread was good. We had lunch all the days at property and the options available is decent though one can ask for more local Thai options. Service was decently quick and all smiles. They make you download an app for room service, concierge etc. I think it would be a good idea to show the outstanding amount from the deposit made (THB 2k / night). Overall, a very relaxing stay. Would like to visit again. Read less
Image of the Tripadvisor rating The perfect paradise

Jul 31, 2025 Happiness23063573751

We have traveled from NZ 3 times to this hotel, we love it. There is really nothing to fault. The staff are all efficient and friendly. The food is delicious and well presented, and the drinks are great. We love the adult only pool and O ensures that we are well looked after each time we visit, O is so kind and helpful. We look forward to our next… Read more
We have traveled from NZ 3 times to this hotel, we love it. There is really nothing to fault. The staff are all efficient and friendly. The food is delicious and well presented, and the drinks are great. We love the adult only pool and O ensures that we are well looked after each time we visit, O is so kind and helpful. We look forward to our next visit. Read less
Image of the Tripadvisor rating Service at Ripples Bar, most excellent

Jul 29, 2025 W K Spring, Texas

Ripples bar is paradise! Thank you ‘O’ for the excellent service. You made our stay very special. Very hard to leave Thailand this time.
Image of the Tripadvisor rating Old hotel with very average services and no cleanliness

Jul 23, 2025 ujjwal96 Chandigarh, India

The location is the only good thing, proximity to busy areas. Rooms are extremely old and falling apart. Booked the private pool suite and even that is average sized, no side tables, no charging ports for night, flush broken, shower knobs stuck and falling apart. Your room block really matters, most of them require you to climb 3/4 flights of… Read more
The location is the only good thing, proximity to busy areas. Rooms are extremely old and falling apart. Booked the private pool suite and even that is average sized, no side tables, no charging ports for night, flush broken, shower knobs stuck and falling apart. Your room block really matters, most of them require you to climb 3/4 flights of stairs and are far with no access. Hotel facilities include a pool which is like walking on rocks, very unsafe and erratic. Lazy river is randomly closed on day and is not cleaned regularly. Takes 45 minutes to get a drink at the pool bar. (Boy was an exception who was good, Santa and other bartenders were really slow and made poor cocktails). There is only 1 restaurant and the food is extremely average. We were 8 people and we tried Thai, American, Indian and continental, nothing stood out, Indian was pad and the past was horrible. We dropped some clutter next to the tub on day 1, even 4 days later at checkout, it remained there untouched, the ear buds were not removed from the sink either. Summary- This is not a luxurious hotel in any way at all, it might have been a 5 star 20 years back but in current times it is not. Book other options with more trained staff and better facilities. Read less