JW Marriott Miami Turnberry Resort & Spa

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JW Marriott Miami Turnberry Resort & Spa | Aventura, Miami | Virgin Atlantic Holidays

Aventura, Miami

5 stars

Set within seemingly never-ending grounds, the JW Marriott Miami Turnberry is the place to be for some fun in the sun. You’ll be spoilt for choice with two 18-hole golf courses, a lazy river, poolside cabanas, and plenty of slides. Fancy a day or two of relaxing? There’s the spa where you can treat yourself to a massage, or simply stroll through the tranquil gardens. The Aventura Mall is just across the road, so you can enjoy some retail therapy in a hop, skip and a jump. And when the evening rolls in, head to one of the many restaurants, sit back and sip on a cocktail and gaze out at the beautiful Floridian sunset.

Amenities

Golf
Kids Club
Families
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Close to Beach

Explore the local area

Located in Aventura, between Fort Lauderdale and Miami Beach, and across the street from South Florida’s leading shopping destination - Aventura Mall. Transfer time from Miami International Airport: 40 minutes.

Hotel Information

Room Information
Room Upgrade Information

The resort has 685 guest rooms and suites, starting at 550 sq ft. Each includes a full balcony with views of the golf course or resort grounds, air-conditioning, WiFi access, TV, iHome clock radio and docking station, telephone, Keurig coffee maker, mini-bar*, safe, iron and board, bathrobes and slippers, hairdryer, and bath amenities.

Resort View Rooms have 1 king-size bed and a rollaway bed*, sleeping maximum 3 people.

Hotel details

Getting Around

Self-parking $45 plus tax per night. Valet parking $55 plus tax, per night (payable locally, subject to change).

Dining

Bourbon Steak (award-winning steakhouse by Michael Mina, open for dinner). Corsair Kitchen & Bar (American cuisine, open for all-day dining). Surf House Bar & Grill (market-fresh grill, open for lunch). Freestyle (snack bar, open for breakfast and lunch). Starbucks®. Soff's (lobby bar). Cascata poolside dining and Tidal Cove poolside dining (lunch only). Room service*.

Fun and Games

Cascata pool. Tidal Cove Waterpark with seven water slides, kids pool with aquatic playground, oasis pool, laguna pool, and lazy river. Whirlpool. Poolside cabanas*. âme Spa & Wellness Collective*. 24-hour fitness centre. Jogging trail. Bicycle rentals*. 2 on-site 18-hole championship golf course*. Kids club.

Handy Stuff

Complimentary WiFi access (included in resort fee). Concierge service. Convenience store. Dry cleaning service*.

Resort Fees

This hotel has a resort fee of $68 plus tax per room, per day (payable locally, subject to change).

Additional Information

* Denotes local charge.

Please note: the charge for rollaway beds is payable locally.

Trip advisor rating

3.8/5

738 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

53%

Very Good

13%

Average

10%

Poor

Terrible

14%

“Nightmare experience. Do not stay there!”

Oct 06, 2025Lauren R

Horrible! Nightmare experience! They’re trying to steal $467 from me. So many issues! Never had a worse experience in my life with a hotel. Run!!! I paid with points. They tried to charge me when i got there. I showed them my confirmation email. They apologized. Then they gave me a “partial ocean view”. The ocean is so incredibly far away I had no idea it was there. When i waited in line for a long time they gave me another room which also had a super far ocean view. However, they first gave me the wrong room number so I was trying to open someone else’s room and of course they weren’t happy. So I had to wait in a super long line again to get the right card. Well, their card machine was not working so they said go to the new room and someone would be there for me. Well noone was. I had to call and wait a while. They said they’d give me a hotel credit to spend on food for the inconvenience. Then the a/c wasn’t working. It was freezing and wouldn’t get warmer. My kids and I couldn’t sleep we were so cold. They said they’d give me another credit. I talked to front desk after waiting for a long time to confirm I would have no charges because I had my card points property credit and their 2 credits. They said I had no charges. I just saw on my bill that they charged me $467. I tried to call accounting and they hung up on me 8 times and said it was my phone. I have been on the phone with other people all day long and no other issues. They said that the charges were for food I paid for. I told her everything was supposed to be covered and she told me reservations would call me.

“Best stay yet — Front Office excellence”

Oct 06, 2025Oneloveme

Huge shout-out to the Front Office team at JW Marriott Turnberry—especially Farhan. From the moment he greeted my family, everything was smooth and easy. We had a couple of rooms and the team coordinated everything seamlessly so we could focus on celebrating my son’s birthday. They were warm, attentive, and checked on us throughout the stay, which truly made our weekend feel special. From check-in to check-out, the team was attentive, proactive, and genuinely kind. After a full day at Tidal Cove, coming back to such friendly, efficient service was the cherry on top. Thank you for making our celebration unforgettable—we’ll be back!

“Subpar experience”

Oct 04, 2025Nathan L

Location was great. The exterior of the property is gorgeous. The amenities, both indoor and outdoor, are great. Our room was in rough shape. It was dirty. The closet drawer with the safe wouldn’t close. It was always open. We called for room service at 10:44pm. Room service is supposed to end at 11pm. We were told “sorry the kitchen is closed.” I asked why the kitchen closed early. They said “sorry, we are closed now. You can order food in the morning.” Weird. So we ordered DoorDash. The next evening we called down to the front desk 3 times. The third time someone finally answered. We asked for two extra pillows and another blanket. We were told “no problem, it will be right up to your room shortly.” After 45 minutes I went downstairs and asked when we can expect our two additional pillows and blanket. Front desk said “oh it will be there any minute.” I went back to our room. An hour later, still nothing. So I went back downstairs around 10pm. I asked if they could just hand me 2 pillows and a blanket. The rep downstairs said “uhhh I don’t think we have any here. Let me go find a radio and see if I can request this for you.” He walked away and came back 5 minutes later with a radio. He radioed someone and then said to me “your pillows and blankets will be here shortly.” I waited by the front desk for 20 minutes. Nothing ever showed up. I asked the front desk “hey guys it’s been 20 minutes. Where’s my pillows and blankets?” They said “sorry sir it’s out of control. They will get here when they get here.” I waited 10 more minutes and decided to forget about it and went back to my room. Nothing ever showed up to our room either. All day, every day, when the air conditioner would kick off, it made a very loud clunking noise for about 5 seconds. I complained to the front desk on the first day. They advised that once maintenance became available they would stop by to fix the issue. They didn’t stop by the first day. I complained again the next day. I was told the same thing. They never showed up. Overall a very subpar experience. It’s a shame because the property is gorgeous. The service by the pool was great. The waiters were awesome. The rooms and the service inside of the building were awful.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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