From the moment we arrived at W Miami, we felt taken care of which I appreciate as a Titanium member. Anthony at the front desk made us feel welcome and really cared about what I was looking for in a room. He went above and beyond, and thanks to him, we ended up with a corner room that has great views of the city and river. You can tell he truly cares about the guest experience.
We liked it so much that we extended our stay! The room was spacious, stylish, and comfortable with great amenities, and the area around the W is walkable and full of energy. We went to Komodo 1 night and Hell’s Kitchen 2 nights for dinner which both were in walking distance.
One unexpected amenity was a Zumba class at the hotel. It was high energy, upbeat, and a great way to burn calories after delicious dinners. Definitely not something I usually do on vacation, but I’m glad I went.
Huge shoutout to George at the W hotel’s Tulum Restaurant who was a standout. He has a warm, welcoming energy that elevated our breakfast experience including his amazing caramel latte which I’ll miss when I’m home. He also made thoughtful recommendations including the pancakes and ensured everything arrived timely without ever feeling rushed. The food was delicious, George’s service was impeccable. and the views on the rooftop made this a 5 star experience.
All in all, W Miami exceeded my expectations. Between the incredible service, the amazing location, the surprises like Zumba, and the stylish room, we’re looking forward to staying again.
