Ok so I didn’t plan on staying at Hotel Victor when I booked my son’s birthday trip to Miami. Booked an Airbnb on Ocean Drive, it was only my second time booking an Airbnb and in hindsight I should have researched the location. Right next to two clubs that closed at 5/5:30am. Not great although in defence of the host he did advise that if I wanted a quiet holiday then this Airbnb wasn’t ideal. I didn’t want a quiet holiday but I did want to sleep in a room that didn’t shake with heavy base, MC screaming and loud arguments at 3:30am. I decided to check out some hotels close by, but not that close. Went round a few and none felt right, were expensive or just not the ideal room configuration, was feeling dejected. I was on way back to the Airbnb then seen the Victor Hotel entrance, thought it was with a try. Decent reception, nice art and I felt it worth further enquiries. I was met with a man called Pino, asked him what availability there was. Told him my situation and he advised me of my options. Whilst this wasn’t the most cost effective option, a deluxe double on the 2nd floor pool area. It just felt right, I sat down for a short time then thought this is for me, I knew my son would be happy with the room, location and no noise issues. So advised Pino I would like to stay at the Victor. I just went on my gut feeling, it didn’t let me down. Lovely large room, patio doors straight into the pool area. Perfect, however the best thing about this hotel was Pino and the other two front of desk staff I met. Sorry reception lady I’m Anthony not Patrick, (in joke) they were engaging, genuinely wanted to make sure we had a good time and I couldn’t thank them enough for turning what could have been a horrible trip into a really memorable one. Also the opportunity to check out the Versace hotel was a nice touch, ended up having dinner there, you get 10% of the bill, but I had a few drinks and forgot about that. My 16 year old son loved staying at the Hotel Victor and the breakfast(that wasn’t included, should have been Pino) I never write reviews although on this occasion I wanted to share my experience. I am not criticising Airbnb, I made a mistake which cost me, Pino and the Hotel Victor sorted that mistake. Pino I won’t forget you offering a lift to the airport, might have been a small thing for you but it was an amazing gesture. Bloody hell, just realised I never left you guys a tip. Hopefully this review makes up for that. Anthony, Edinburgh. Scotland