I’ll start by saying that I have visited Royal Palm South Beach before it was renovated. Now, a group of nine of us stayed while there is a soft opening, I believe it’s called.
Metropolis, vallet agency are good at their jobs. Prices for parking reasonable, given the location: 50$ 8hrs, beyond that 15$ more, making it a grand total of 65$. Even next door Lowe Hotel charges more.
There was one gentleman who spoke rudely, he must have had a bad day.
Roberto and Ruslan, I thank you for handling my hot mess express car and re positioning clutter. Handing off the vehicle is digitalized and is an easy breeze transaction.
Front desk, Christopher, I don’t believe I’ve met the nicer person than he is. He seen me after the night of drinking and dancing, I’m sure I appeared severely dehydrated amongst other things. He has offered me a bottle of water.
It was much needed, even necessary. Next time around and every time I went to the lobby, Christopher had the water ready for me. I must say, with him, I did not suffer from heat exhaustion after the fact.
Bar area in the lobby is cozy and comfy. Maria, makes an exceptional espresso martini. She is also extremely pleasant. Food and beverages manager, Nelson was also charming conversationalist.
I’m moving on, at the pool, bartender Ray and a waiter, Bryan, are excellent at their services they provide (side note, they are also very attractive).
Rooms and suite are well decorated, spacious with enough provided amenities: coffee maker, blow dryer, safe etc. When called for extra towels, blankets and such most definitely is a speedy delivery service.
Concierge, Joao Surano, I cannot express enough the pleasure I had meeting. I must have spent over two hours conversating while he provided a plethora of information, while I might add, charging my phone.
If you made it this far into review, I hope you’re getting a clear picture of my gratitude with the services that staff had provided. From now on, Royal Palm South Beach Hotel will be my go to place, a home away from home. My family and friends now have a new destination to vacation.
