A brand new hotel within the Grove Resort complex, The Terraces offer the perfect balance between fun and relaxation. A smaller, modern complex (with it's separate check-in for ease), this brings a chilled atmosphere when you're hanging by the pool, or reading on your balcony, and is great for couples who still want to enjoy the thrills and spills of Orlando. Complete with a poolside bar, and a coffee/deli style counter in the lobby, you don't need to go far for anything, and with a kitchenette in the suites you can even heat yourself up a quick dinner in the evening. However, wander over to the Grove Resort and Waterpark and you have full access to a huge waterpark complete with slides, lazy river and more, an activity centre with arcade games, and a wider selection of bars and restaurants. And then just a stones throw away (well, a complimentary shuttle ride actually) you have Walt Disney World - the pinnacle of Orlando, where you'll find even more excitement.
Amenities
Kayaking
Bar
Fitness Centre/Gym
Free Parking
Free transport to theme parks
Games Room
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Safety Deposit Box
Where is it
In Kissimmee, just off Route 192, 6 miles from Walt Disney World. Transfer time from Orlando International Airport: Approximately 35 mins.
Hotel information
Modern studios and suites, all with air-conditioning, WiFi access, HDTV, coffee/tea making facilities, microwave, mini fridge, hairdryer, bathroom amenities, iron and ironing board, and safe.
Studio Suites are 350 sq ft in size, with 1 king-size bed, sleeping maximum 2 people.
One Bedroom Suites are 482 sq ft, and feature a separate living room with sofa bed, kitchenette, private balcony, and 1 king-size bed, sleeping maximum 4 people.
Complimentary Car Parking: A Parking fee of $25 per day per vehicle is waived for Virgin Holidays guests.
Dyve Bar (poolside bar). Byte (grab and go offerings throughout the day, including Starbucks coffee). Access to other restaurants and bars within The Grove Resort and Water Park: Valencia Restaurant (open for all day dining). The Springs Bar and Grill (alfresco bar offering a variety of appetizers, entrees, cocktails, and beer throughout the day). Longboard Bar & Grill (located in the water park, serving food and drinks). Alfresco Market (serving Starbucks coffee, grab ‘n’ go items, takeaway pizza, wine, beer and other grocery items).
Terraces Resort Pool and hot tub. Poolside cabanas*. Fitness centre. Lake Austin Pier offering fishing* and a variety of watersports*. Access to all facilities at The Grove Resort and Water Park including Safari Water Park, more swimming pools, arcade, mini golf and more.
Self-laundry service*. WiFi access included within resort fee. Gift shop. Concierge.
Daily resort fee of $40 plus tax, per room per night (payable locally, fee subject to change). This fee is capped at a maximum of 10 nights.
Fee includes: Daily Transportation to and from Walt Disney World® and Universal Orlando (reservations required) – Entrance to The Springs Pools and Surfari Water Park with towels and lazy river tubes included – Scheduled calendar of resort activities - Resort wide WiFi – Unlimited access to 24/7 fitness centre. Resort fee inclusions are subject to change and availability. Please check with the hotel for the most up to date information.
*Denotes local charge.
Please note: full cleaning will be conducted every 5th day for guests staying 8 nights or more. There will be a rubbish collection every other day for guests staying 3 nights or more. Additional full service cleaning can be arranged in advance for a separate fee and must be scheduled at the front desk at least 24 hours in advance.
Please note: Additionally, for your convenience and benefit before you travel and whilst on holiday, The Grove Resort & Water Park have their very own app where you can check-In, book hotel services, communicate directly with hotel staff, browse hotel information and much more. Please note this app is not affiliated with Virgin Atlantic Holidays, this is for your information.
Based on 4625 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3186)
Very good (553)
Average (307)
Poor (260)
Terrible (319)
Had a great time!
Jul 20, 2025Kim H
I really enjoyed my stay at The Grove Resort. I was a little hesitant about staying there after reading some of the reviews. This was a family trip with 30 family members and we all had a great time! The rooms were nice and clean and we had all of the necessities that we needed in our rooms. The staff was friendly and helpful. The only complaint…
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I really enjoyed my stay at The Grove Resort. I was a little hesitant about staying there after reading some of the reviews. This was a family trip with 30 family members and we all had a great time! The rooms were nice and clean and we had all of the necessities that we needed in our rooms. The staff was friendly and helpful. The only complaint that I have is the check in process is a disaster! And you will definitely get lost trying to navigate around the resort. If they could fix that I would definitely give them 5 stars!
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Jul 20, 2025294bhattiLondon, United Kingdom
I went my sons 21st birthday however I have sent several emails because I wanted to arrange a cake on arrival did not get one response via social media or email so communication is very key to the guests coming first time however I found out Walmart was close by so I got a cake for my son easily on the day I landed.
Spent a week in the resort…
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I went my sons 21st birthday however I have sent several emails because I wanted to arrange a cake on arrival did not get one response via social media or email so communication is very key to the guests coming first time however I found out Walmart was close by so I got a cake for my son easily on the day I landed.
Spent a week in the resort clean at the terraces couldn’t fault the cleanliness however they charge for house keeping did not know that again every resort in USA is looked after or asked upon arrival as I been a number of times to Florida and house keeping goes without any charge especially toilet rolls etc ……fridges are there however no complimentary water bottles in the fridge so had to go Walmart for another trip or at least put in room for a little note that this is what we charge will be taking out of the resort fees no explanation of anything had to keep asking on reception and then the prices are sky high in the resort !!! It is quite far from epic Disney resort are closer so uber all the way. Shuttle available and have to book mon to Friday 24 hours before for universal and Disney however if your in the park all day how are you meant to book for the following day ?? Had issues there and the reception I spoke to just wanted to go home no one was willing to take ownership to book it for you ??so lack of customer services because no one responds to email or hand written notes
I won’t be booking this resort in future sorry was very disappointed I would only like to mention James who was very friendly and helped me a lot at the terraces 😄 he was my sons age and recommended me a few places thank you for that he was the only person who made me feel welcome 👏👏👏
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Good long stay base
Jul 18, 2025gaylei2017Stirling, United Kingdom
Family of 5 based ourselves here for 3 weeks in a 3/2 apartment. We used as base rather than a resort location. 20mins from Disney, 40mins from Universal. Good selection of supermarkets and restaurants 10mins away on 192.
Accommodation clean and had enough towels, bedding , kitchen supplies, etc. The resort is HUGE, but cleverly designed in that…
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Family of 5 based ourselves here for 3 weeks in a 3/2 apartment. We used as base rather than a resort location. 20mins from Disney, 40mins from Universal. Good selection of supermarkets and restaurants 10mins away on 192.
Accommodation clean and had enough towels, bedding , kitchen supplies, etc. The resort is HUGE, but cleverly designed in that it never appears busy until you’re in reception or public areas.
Staff friendly and welcoming. Restaurant and bar seemed busy, although we didn’t use. Shop pricey but convenient. In store Starbucks was great!
Pools clean. Water park is slightly overselling it. 2 flumes, lazy river and child’s play area. My children a bit underwhelmed (or maybe spoilt by hotel water parks in Greece, Turkey, etc). They preferred to be in normal pool area.
Would recommend and use again!
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Fun times
Jul 18, 2025Kevin LNorth Carolina
Maryann’s tips about resort helped so much she was a shuttle driver this place is large and the rooms are big as well ok 100 words lol
Small Inconveniences Add Up
Jul 17, 2025Devon E
We just returned from our trip and I would rate the stay as average with room for improvement. Positives: the condo was spacious and beds super comfortable, multiple pool options, kids loved the arcade, and of course Starbucks. Negatives: Stood in the registration line at least 45 mins just to check in, mobile check in/check out didn’t work, only…
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We just returned from our trip and I would rate the stay as average with room for improvement. Positives: the condo was spacious and beds super comfortable, multiple pool options, kids loved the arcade, and of course Starbucks. Negatives: Stood in the registration line at least 45 mins just to check in, mobile check in/check out didn’t work, only 4 bath towels in our room that slept 6, no wash cloths in bathroom or hand towel in kitchen, added one day of housekeeping when I booked my reservation but no one ever came, no bedding or pillows for pull out couch, lazy river smelled like urine in some areas and saw several dead frogs in lazy river and it did not feel clean.
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Had a great time!
