Mondrian LA

A disaster from start to finish, not just the tawdry condition of the room but the genuinely dangerous problem of so many lowlife day pass holders at the pool smoking marijuana from early morning into the evening. If you have asthma or other respiratory issues, as I do, or you are older, or you have little kids (and there were many under the age of 10 who were paying guests of the hotel), this is a nightmare scenario that the attendants refuse to address when a complaint is offered. Maybe it will take a class-action lawsuit or a police summons to clean up this act. In the meantime, I gave up using the poolside restaurant or bar and I changed hotels for my business stays in Miami in the future. Read less

À FUIR. CE MOTEL BLING BLING DE MAUVAISE QUALITÉ, TRÈS BRUYANT ,SALE ET MAL FRÉQUENTÉ TENU PAR UN PERSONNEL GLACIAL QULITE DE SERVICE NULLE. ATTENTION LE MÉNAGE DES CHAMBRES N EST FAIT QUE TOUS LES 3 JOURS Seulement. DÉCORATION DE MAUVAIS GOÛTS QUALITÉS DES MATIÈRES MÉDIOCRE Terrible experience — avoid this place • Parking is overpriced and mismanaged • Rude, unhelpful staff • Cold and unwelcoming check-in • No luggage help after 10 PM • Room design is flashy but very cheap • Dirty balcony with mold and bad drainage • Kitchenette = microwave only. No utensils at all • Housekeeping every 3 days — not disclosed upfront • No cleaning products provided • Loud, disrespectful guests. Not family-friendly • Technical problems unresolved • Staff refused to help my partner with a broken door lock — just because she didn’t have my last name This is not a hotel — it’s a noisy, overhyped motel with poor service and inflated prices. Absolutely not worth the money. Stay elsewhere. Read less

Miami hôtel disaster. Bling-bling motel vibes Looking for a peaceful, quality hotel stay in Miami? Sadly, you won’t find it here. From the moment you arrive, it feels more like a bling-bling motel than a proper hotel. Cold, rushed check-in, staff that look annoyed to even explain the basics, and a credit card charge before you’ve even seen the room. The décor tries to be trendy but ends up feeling like a rushed makeover from a low-budget reality show. Loose tiles in the bathroom, a greasy balcony with standing water and black mold — visible across all neighboring balconies too. The kitchenette is almost a joke: just a microwave. No cutlery, no dishes, no pots — not even a glass. So unless you enjoy eating takeout from your lap, it’s useless. Housekeeping? Every three days only. Surprise! Didn’t see that when you booked? Neither did we. It’s hidden in a long contract you’re asked to sign when you arrive jetlagged — and by the time you realize it, it’s too late. Want to clean up yourself? Bring your own sponge, broom, mop, and cleaning products. Seriously — none are provided. The atmosphere? Loud. Inappropriate. Guests walking around half-dressed, shouting on balconies at all hours. Not ideal if you’re traveling with kids — unless your kids like club vibes at 2AM. To top it off, our door lock broke. My partner, stuck with our tired child, was refused help just because she didn’t share my last name. Even after showing ID and explaining I was out. I had to cancel my meeting to return and “prove” we belonged. And in the end? It wasn’t the key — the lock itself was broken. Two techs couldn’t fix it, and we were told to request assistance every single time we wanted to enter. Bottom line: This is not a hotel — it’s a flashy, low-quality motel trying to pass for a resort. Overpriced, underdelivered, and overhyped. Avoid it like the plague. Hôtel bling-bling, service camping… le cauchemar 4 étoiles Vous rêviez d’un séjour reposant, dans un cadre chic, avec un personnel aux petits soins ? Changez d’hôtel. Ici, on vous accueille avec un sourire en option, des explications en diagonale, et une demande de carte bleue express avant même de savoir si vous avez une fenêtre dans votre chambre. La déco ? Moderne, certes. Mais aussi clinquante, bancale, et posée à la va-vite. Mention spéciale pour le carrelage de la salle de bain qui fait du surf à chaque pas. Le balcon ? Un chef-d’œuvre de moisissures et de malfaçons. Et ne cherchez pas à cuisiner : aucun ustensile, même pas un verre. Côté service, prévoyez une petite trousse de ménage et un balai : ici, le ménage est un privilège offert tous les 3 jours. Et si vous osez poser une question, vous aurez droit à un regard hautain accompagné d’un “c’est dans le contrat”. Clou du spectacle : notre serrure de chambre a lâché, et impossible pour ma compagne d’obtenir de l’aide sans ma présence. Même avec un enfant dans les bras et une pièce d’identité. Le personnel a préféré regarder ailleurs. Conclusion : un motel de luxe autoproclamé, à fuir pour tout ce qui ressemble de près ou de loin à un séjour agréable. Ou humain. Read less