SENZA Hotel

There is no doubt that SENZA is a beautiful hotel in a picturesque setting. The decor, from the public areas to the guest bedrooms is heavenly. The rooms have everything you need, the linens and toiletries are of very good quality, the views from the room are romantic. Why then am I only giving the SENZA 4 stars? There’s just something I can’t put my finger on .. the set up is a bit strange - there is a ‘restaurant’ of sorts but it doesn’t feel like a restaurant, the lighting is off - needs to be more subtle and welcoming. There didn’t seem to be any designated kitchen or waiting staff, more so you just need to approach a member of the hotel staff and tell them what you’ld like to order from the menu. We didn’t really see many guests eating in the ‘restaurant’. We did order some food to eat by the pool one evening which we enjoyed. There is a terrace to eat breakfast but when we were there it wasn’t being used as it was cool in the mornings. The pool was cold when we were there despite the temperature being set to 78degrees. We mentioned this to the staff and a very helpful maintenance person set about trying to warm the pool up. By the next day it had warmed up somewhat. The hot tub is very warm. There were plenty of clean laundered pool towels and we had no trouble finding a lounger, there are also day beds in the shade. Our first night was very noisy, a family were staying in the room above us and there was a lot of footsteps and banging ( not their fault of course ) we mentioned this at reception and we were kindly moved to an upstairs room the next day which was much quieter and with a fabulous view over the vineyard. Unfortunately there was a misunderstanding about breakfast which was a disappointment- the hotel advertises a credit of $40 per room for breakfast. However, you can only benefit from this if you book directly with the hotel, not a third party site, although this is not made clear on the hotel information ( not that I could see). I queried this with hotel staff and the ‘rules’ were explained to me. It was somewhat disappointing and considering the ‘upmarket’ feel of the hotel and the high nightly rate, I would have expected some sort of a breakfast offering, if only a pastry and a croissant. We also saw mention of complimentary cheese and wine tasting but this was not offered to us.. maybe only for certain guests? SENZA is located a little out of Napa on a busy road therefore there is road noise when sat at the pool or on the balcony however during the evening it’s peaceful. You would most certainly need a car if you’re staying here. The only restaurant within walking distance is Bistro Don Giovanni, we ate here one evening. Although the hotel was able to recommend a bike rental company, it would be an idea to have bikes to use from the hotel or to have an arrangement with the local bike rental company such a pickup/delivery, discounted rates etc. On the whole we enjoyed our stay at SENZA it’s a special place with the potential to be extra special with a few small changes. Thank you to the friendly staff and housekeeping who kept the rooms spotlessly clean. Read less

Our stay at the Senza Hotel in Napa Valley was nothing short of exceptional. The property perfectly blends luxury and relaxation, offering stunning vineyard views, beautifully appointed rooms, and a peaceful atmosphere that made our trip unforgettable. From the friendly staff to the complimentary wine and cheese hour, every detail was thoughtfully curated. Waking up to the sound of the vineyards and enjoying breakfast on the patio was a highlight. We couldn’t have asked for a better place to unwind in wine country — we’ll definitely be back! Read less

Great location to Ashes and Diamonds Winery. Spent the day at the Winery and then went back to the hotel and relaxed by the pool. Great Italian restaurant walking distance from hotel with beautiful outdoor seating. In the morning enjoyed the coffee at the hotel and sat in the "Library" and enjoyed the scenery. Loved the outdoor fire pit and hot tub. Quiet and peaceful. Read less

I had a long trip to Napa and found Senza Hotel after a horrible night at a big chain hotel the night before. I checked in at 7 PM and thought I'd take a nap then grab a late dinner. Next thing I know it was 6 am and one of the best night's sleep I have had in ages. Great electric fireplace that made the fire crackle sound all night. The bed and pillows were extremely comfortable as well! Read less