Anyone wishing for a sophisticated and calming approach to accommodation in Chicago should look no further than the Royal Sonesta which rates guests' well-being and comfort levels just as seriously as the stylish interior décor. The hotel offers just that little bit extra with personalised in-room Yoga sessions on the TV or perhaps you would prefer an early morning jog? Of course, you don't have to jog to be able to enjoy the sights and guests staying at the Palomar will be pleased to learn that River North, Navy Pier and the Magnificent Mile are all within walking distance. Further fabulous fitness facilities come in the form of the hotel's indoor heated swimming pool and 24-hour gym which are both guaranteed to help you work up an appetite just in time to check out the gastro-lounge dishes at the Sable Kitchen & Bar. What with in-room dining options and complimentary wine tasting sessions every day at 5.00pm, it's a wonder that you'll find the time to set foot outside however, it would be rude not to so this is your chance to give the Windy City a whirl.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Close to City Centre
Where is it
Situated at the intersection between East Illinois Street and North State Street, the Palomar is right at the centre of the action with a world of shopping, sightseeing, dining and good times right on your doorstep or just a few blocks walk away. Transfer time from Chicago O'Hare International Airport: 35 minutes.
Hotel information
261 guest rooms and suites. All with floor to ceiling windows, 37” HD LCD TV with cable and movies on-demand, in-room yoga TV channel and yoga mat, iHome docking station, alarm clock and safe. King Deluxe Rooms are 325 sq ft and have floor-to-ceiling windows with skyline views, with 1 king-size bed, sleeping maximum 2 adults.
Queen Queen Deluxe Rooms are 365 sq ft and have floor-to-ceiling windows with skyline views, with 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.
One Bedroom Suites are 630 sq ft and have a separate living room, floor-to-ceiling windows with skyline views and a Fuji jet soaking tub, with 1 king-size bed and sofa bed in the living area, sleeping maximum 3 adults or 2 adults and 2 children. 4
Sable Kitchen + Bar (open for brunch, dinner and afternoon/late night drinks). 24-hour room service*. Hosted evening wine hour. Heated indoor swimming pool and sundeck. 24-hour fitness centre. Fitness classes*. In-room spa services*. Palomar Baby Butler* (baby amenities in-room such as bath tub, nightlight, humidifer and more). Complimentary morning coffee and tea. Laundry/dry-cleaning service*. Valet parking $62 plus tax, per day (payable locally, subject to change).
There is a resort fee of $32 (tax inclusive) per room, per night (payable locally, fee subject to change).
Resort fee includes:- WiFi access - $10 food and beverage credit at CBR - Access to fitness centre - 2 bottles of water daily. Resort fee inclusions are subject to change and availability. Please check with the hotel for the most up-to-date information.
*Denotes local charge.
Please note: One person must be aged 21 years and over in each room at check-in.
Based on 3773 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2839)
Very good (719)
Average (138)
Poor (49)
Terrible (29)
Great Staff Good Location
Sep 2, 2025Tricia G
We traveled with 2 adults and 2 kids and stayed for labor day weekend at the The Royal Sonesta. The staff was great but the one that stood out as spectacular was Spiro! He was super friendly and helpful during our whole time and had a smile on his face - he really made the stay! Other than that we had some issues with our TV not working and one…
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We traveled with 2 adults and 2 kids and stayed for labor day weekend at the The Royal Sonesta. The staff was great but the one that stood out as spectacular was Spiro! He was super friendly and helpful during our whole time and had a smile on his face - he really made the stay! Other than that we had some issues with our TV not working and one of the elevators was down. This caused a mess with people having to wait more than 10 minutes just to get on to a full elevator. I've never seen so many people take the stairs. The service for room needs was easy, text based with very quick turn around. The location was good but a little more for adults at night.
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Awesome hotel, wonderful service from Antwonne!
Sep 2, 2025Rebecca K
Wonderful hotel and phenomenal service from the staff, staying here made the trip 10x better.
Antwonne was so friendly and helpful and always made sure we had everything we needed. He went above and beyond to ensure we had a great experience and we are so thankful for him! 5 stars!
Underwhelmed.
Sep 2, 2025Julie MSimi Valley, California
Besides the fabulous location, I would not recommend this hotel.
The staff was great, knowledgeable and kind.
The bed was very comfy and clean.
We appreciated the daily water in the room and coffee in the lobby.
The rooms are very dated and housekeeping/cleanliness below average.
The drawers still had small debris as well as the desk and shelf…
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Besides the fabulous location, I would not recommend this hotel.
The staff was great, knowledgeable and kind.
The bed was very comfy and clean.
We appreciated the daily water in the room and coffee in the lobby.
The rooms are very dated and housekeeping/cleanliness below average.
The drawers still had small debris as well as the desk and shelf above drawers.
The carpet should be replaced with wood/linoleum. There was small debris on it.
There was no USB for charging, as so many other hotels have.
The bathroom was dated and tiny. Lack of any hooks made it hard to hang a robe or towel.
No coffee in the room.
The views were non existent, despite me asking for a view.
Elevators were soooo slow so we ended up taking the stairs.
Pool was closed and rooftop lacked any charm with dated dusty furniture.
Was very underwhelmed.
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Great hotel staff!
Sep 1, 2025Chris K
The hotel was very nice, especially the staff. Everyone, especially Shaunda were really nice to us the whole time. Really made us feel welcome. Would definitely recommend, everything was easy to get to from the hotel, very walkable. Would be 5 stars but the pool was closed due to a city ordinance. Thanks!!
Excellent stay
Sep 1, 2025Adane Y
I had a great stay at the royal sonesta river north. Kudos to Shaunda - she went above and beyond making sure my stay was enjoyable
Great Staff Good Location
