Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).
Amenities
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Spa
Close to City Centre
Where is it
In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.
Hotel information
250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.
Booking Bonus: Virgin
Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per
room, per day. Applicable to bookings made from 18th Dec 2023.
Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).
Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).
Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel.
Based on 3807 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2985)
Very good (516)
Average (174)
Poor (80)
Terrible (52)
Beautiful Rooftop Bar with Amazing Service
May 20, 2025Erica R
Wonderful service from Oana at the rooftop bar. Great conversation and delicious drinks. Beautiful views of the city too. I recommend the “There’s something about cherry” drink. Exceptional service throughout my stay. The coconut latte in the cafe downstairs and the breakfast sandwiches are tasty. The location is walking distance to tons of…
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Wonderful service from Oana at the rooftop bar. Great conversation and delicious drinks. Beautiful views of the city too. I recommend the “There’s something about cherry” drink. Exceptional service throughout my stay. The coconut latte in the cafe downstairs and the breakfast sandwiches are tasty. The location is walking distance to tons of restaurants/shops.
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Incredible Chicago Experienxe
May 19, 2025Henry I
I was there for a work conference with my coworker and Oana took care of us. She was very hospitable and gave us incredible service. She took the time to reccomend us the best places in Chicago. Looking forward to visiting again. I will be back for sure
Can’t wait to come back!
May 17, 2025Monica L
My girls and I had the best time at Cerise Rooftop! Oana was our bartender and was so attentive to my friend group and just the sweetest person! All our drinks were so good so we will definitely be coming back to visit her! I highly recommend visiting!
Tonya & Marcus
May 16, 2025Kennedy M
My mother, sister & i went to the Rooftop to grab a drink. Our waitress Tonya was so enjoyable and nice. We were about half way through our drinks and Marcus (another waiter) was another enjoyable person to experience. Tonya and Marcus were both super attentive and friendly!
We will be back.
May 16, 2025D2489MFericak
The staff is so personable and the room was exactly what we wanted... clean and modern.
Thr host Jordan was fabulous. I felt like he was a friend giving us personal suggestions instead of part of the staff.
You guys are all gems in our book.
Thank you!
Beautiful Rooftop Bar with Amazing Service