Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).
Amenities
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Spa
Close to City Centre
Where is it
In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.
Hotel information
250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.
Booking Bonus: Virgin
Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per
room, per day. Applicable to bookings made from 18th Dec 2023.
Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).
Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).
Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel.
Based on 3857 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3020)
Very good (526)
Average (180)
Poor (80)
Terrible (53)
An Incredible 40th Birthday Experience With Professionalism And Courtesy
Jul 18, 2025Jeremy H
My stay at the Virgin Hotels Chicago was an incredible experience to celebrate my 40th Birthday. Darrell was very professional! I had a $100 gift card that was given to me, and I was trying to use that to get a booking stay, and was unsuccessful. Darrell talked to his manager and handled the situation very professionally. I will absolutely come…
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My stay at the Virgin Hotels Chicago was an incredible experience to celebrate my 40th Birthday. Darrell was very professional! I had a $100 gift card that was given to me, and I was trying to use that to get a booking stay, and was unsuccessful. Darrell talked to his manager and handled the situation very professionally. I will absolutely come back soon!
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Nice Hotel but….
Jul 17, 2025Rob C
Nice old hotel with updated rooms in good location near river walk. Surprised to pay a resort fee upon checkout because I wouldn’t call this hotel a resort. The only amenity is the fitness room which was nice but typically not provided for an extra charge at most hotels. I don’t understand why they don’t just charge and extra $25 in the room fee…
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Nice old hotel with updated rooms in good location near river walk. Surprised to pay a resort fee upon checkout because I wouldn’t call this hotel a resort. The only amenity is the fitness room which was nice but typically not provided for an extra charge at most hotels. I don’t understand why they don’t just charge and extra $25 in the room fee and not try to be something they’re not.
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Solid Hotel Choice
Jul 16, 2025S7206MClisamMilwaukee, United States
Great location, great staff, great room. We didn't get to experience any of the other spots in the hotel, but are looking forward to it next time when we stay again.
Visited the rooftop many times, friendly staff, beautiful views and great vibes every time!!
Jul 16, 2025AtheAdventurer
My friends and I stopped by to go to one of their rooftop events for a bachelorette party. I have been to Cerise rooftop multiple times in the past with no problem. The staff is always helpful and friendly. We went on a Saturday night and while waiting for the elevator, La’tisha J at the front desk made small talk with us and treated us so well I…
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My friends and I stopped by to go to one of their rooftop events for a bachelorette party. I have been to Cerise rooftop multiple times in the past with no problem. The staff is always helpful and friendly. We went on a Saturday night and while waiting for the elevator, La’tisha J at the front desk made small talk with us and treated us so well I had to come write this review. La’tisha was friendly, calm and made great conversation with my friends and I. She also gave us free drink vouchers for the bar and made us celebrating the bachelorette night even more special ! I would 100% recommend a stop at this place. The views at the rooftop is also great so 10s all around!
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Good hotel in a great location
Jul 15, 2025914glynsSheffield, United Kingdom
Great location and a great room, slightly let down by availability of some facilities (bar was closed very early). Overall though, a good stay and I would definitely go back
An Incredible 40th Birthday Experience With Professionalism And Courtesy
