Virgin Hotels Chicago

Chicago, USA

Star rating

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).   


The Resort  fee is waived for Virgin Atlantic Holidays' guests, saving $25 plus tax per room, per night (payable locally, fee subject to change.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

  • Booking Bonus: Virgin Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per room, per day. Applicable to bookings made from 18th Dec 2023.

Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi. Concierge. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3035)
  • Very good (530)
  • Average (182)
  • Poor (81)
  • Terrible (55)
Image of the Tripadvisor rating Fun Hotel in great location

Aug 11, 2025 honest46 new jersey

Amazing fun anniversary celebration trip to Chicago with the help of Virgin Hotel especially thanks to Chad the concierge.
Image of the Tripadvisor rating Rooms

Aug 10, 2025 Letícia L

Nice Big rooms and bathrooms, but small beds. Constant noisy trains, and I wouldn’t use earplugs—deserves a better review.
Image of the Tripadvisor rating The rooms are very well designed and decorated.

Aug 8, 2025 Audio D Arlington, Texas

We were super lucky to travel to Lollapalooza three years in row. The music festival was amazing. We stayed at Virgin Hotel in Chicago 3 years in a row. It is probably the best hotel for the money. Super clean, super friendly, and super close to everything. Next time you are traveling to Chicago, check out our favorite hotel. Make sure you… Read more
We were super lucky to travel to Lollapalooza three years in row. The music festival was amazing. We stayed at Virgin Hotel in Chicago 3 years in a row. It is probably the best hotel for the money. Super clean, super friendly, and super close to everything. Next time you are traveling to Chicago, check out our favorite hotel. Make sure you check out the second floor while waiting to check in. Don't worry if you packed your whole closet, because Deandre will help you get every bag to your room in a flash..........I really mean it.......Deandre was like a Ninja. See you next year! JooJoo Read less
Image of the Tripadvisor rating Incredible Hotel, Unforgettable People

Aug 8, 2025 Phillip M

I went here with my wife and we had an absolute blast! First off, the rooms are awesome! Just enough space, great bathrooms. The location is super convenient, next to some good eats. Above all that, however, is the SERVICE. What a team of individuals from DeAndre handling bags to Frankie and Olga the Concierge Queens. Extremely pleasant people,… Read more
I went here with my wife and we had an absolute blast! First off, the rooms are awesome! Just enough space, great bathrooms. The location is super convenient, next to some good eats. Above all that, however, is the SERVICE. What a team of individuals from DeAndre handling bags to Frankie and Olga the Concierge Queens. Extremely pleasant people, the coffee shop and restaurant on-site included. For example, I asked Frankie one question about the new Fantastic Four movie and it turned into a whole fifteen minute convo. She didn't have to do that, but it's just one example of the quality of service you get here. Coffee shop? Drinks are awesome with fun names and some of the BEST breakfast sandwiches that I've had anywhere, not just a hotel. Miss Ricky's the restaurant also has great food! And I haven't even mentioned the rooftop bar yet! Drinks are great, vibes and views even better. I'm sad because my wife and I have pledged our loyalty to Marriott moving forward, but if you are hotel-agnostic and loooking for a great place to stay in the Chi, STAY HERE! Read less
Image of the Tripadvisor rating Back to Chicago

Aug 6, 2025 Jen C

We had a wonderful trip and this hotel was a big part of it. The location was excellent, the river view was just what we had hoped for and the suite was a great size to be our home for the week. We stayed on the 21st floor so we didn't have much noise from the road below and we ate breakfast at Miss Ricky's almost every day--the food and service… Read more
We had a wonderful trip and this hotel was a big part of it. The location was excellent, the river view was just what we had hoped for and the suite was a great size to be our home for the week. We stayed on the 21st floor so we didn't have much noise from the road below and we ate breakfast at Miss Ricky's almost every day--the food and service were excellent. The staff were kind, answered all our questions and greeted us with smiles every time we went through the lobby This is a great property--we would absolutely stay here again! Read less