Virgin Hotels Chicago

Chicago, USA

Star rating

Cerise
Chamber Room, Virgin Hotel, Chicago, East Coast, USA
Cerise
Grand Chamber King
Grand Chamber 2 Double
Miss Ricky's
Chamber King
Two ZeroThree
Cerise
Grand Chamber Suite
Cerise
Cerise
Chamber Room, Virgin Hotel, Chicago, East Coast, USA
Cerise
Grand Chamber King
Grand Chamber 2 Double
Miss Ricky's
Chamber King
Two ZeroThree
Cerise
Grand Chamber Suite
Cerise

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

  • Booking Bonus: Virgin Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per room, per day. Applicable to bookings made from 18th Dec 2023.

Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi. Concierge. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3023)
  • Very good (526)
  • Average (180)
  • Poor (80)
  • Terrible (53)
Image of the Tripadvisor rating Amazing trip

Jul 20, 2025 sdgibbs07 Boston, Massachusetts

A+ experience all the way around Highlight was the center bar! David was exceptional, kind, outgoing and knowledgeable. Great hospitality with great beverages. A++ will definitely be back! Our stay was excellent in every way. 100% will be back
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Jul 19, 2025 Vacation48432544313

Daquann F was a fantastic server. Super friendly, quick with the refills, and had the kind of energy that made the experience so much fun!
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Jul 19, 2025 Aimee E Sarasota, Florida

Spent a few hours at Cerise (rooftop) and it was amazing! Daquann helped us get a table and was super helpful and attentive!! We had an amazing experience thanks to our server, Daquan. From the moment we sat down, he was warm, attentive, and genuinely friendly without being overbearing. He knew the menu inside out, gave great recommendations,… Read more
Spent a few hours at Cerise (rooftop) and it was amazing! Daquann helped us get a table and was super helpful and attentive!! We had an amazing experience thanks to our server, Daquan. From the moment we sat down, he was warm, attentive, and genuinely friendly without being overbearing. He knew the menu inside out, gave great recommendations, and made sure our drinks were never empty. It’s rare to find service that feels both professional and personal— Daquan nailed it. He made our night feel special, and we’ll definitely be back because of him! Read less
Image of the Tripadvisor rating An Incredible 40th Birthday Experience With Professionalism And Courtesy

Jul 18, 2025 Jeremy H

My stay at the Virgin Hotels Chicago was an incredible experience to celebrate my 40th Birthday. Darrell was very professional! I had a $100 gift card that was given to me, and I was trying to use that to get a booking stay, and was unsuccessful. Darrell talked to his manager and handled the situation very professionally. I will absolutely come… Read more
My stay at the Virgin Hotels Chicago was an incredible experience to celebrate my 40th Birthday. Darrell was very professional! I had a $100 gift card that was given to me, and I was trying to use that to get a booking stay, and was unsuccessful. Darrell talked to his manager and handled the situation very professionally. I will absolutely come back soon! Read less
Image of the Tripadvisor rating Nice Hotel but….

Jul 17, 2025 Rob C

Nice old hotel with updated rooms in good location near river walk. Surprised to pay a resort fee upon checkout because I wouldn’t call this hotel a resort. The only amenity is the fitness room which was nice but typically not provided for an extra charge at most hotels. I don’t understand why they don’t just charge and extra $25 in the room fee… Read more
Nice old hotel with updated rooms in good location near river walk. Surprised to pay a resort fee upon checkout because I wouldn’t call this hotel a resort. The only amenity is the fitness room which was nice but typically not provided for an extra charge at most hotels. I don’t understand why they don’t just charge and extra $25 in the room fee and not try to be something they’re not. Read less