Caption by Hyatt Memphis

Memphis, Tennessee

Star rating

The hotel

Discover a harmonious blend of Southern grace and modern sophistication at Caption by Hyatt in the vibrant heart of Memphis. From the moment you step through the doors, immerse yourself in a captivating narrative where each detail reflects the city's rich local culture. Your stay at this hotel is yours for the making, from using your phone as a room key to using the Talk Shop however you wish - will it be a midnight espresso or an afternoon gin, the choice is yours! And with the sister hotel right next door, you've got twice as many amenities to make the most of.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Valet parking

Where is it

Located in the heart of downtown Memphis, just 15 minutes from the airport, and close to Beale Street and public transport.

Hotel information

Rooms with bold graphics, repurposed materials, and modern amenities, including air conditioning, 55” flat-screen TV, KenetMD bathroom toiletries, mini fridge, hairdryer, rain shower, blackout curtains, iron and ironing board, and safe.

Standard Rooms have city views, and 2 double beds, sleping maximum 4 people.

River View rooms have either 1 king size bed or 2 double beds, sleeping maximum 4 people.

Deluxe Rooms are larger in size, with city views and 1 king-size bed, sleeping maximum 2 people.

Corner Rooms have oversized windows with river or city views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

River View Suites offer unobstructed river views from the private balcony, and feature a separate living area, expansive bathroom and bedroom with 1 king-size bed, sleeping maximum 2 people.

Talk Shop (all-day hangout for dining and drinks, with outdoor beer garden area). 

Fitness centre. Billiards table. Use of swimming pool at sister hotel next door.

Complimentary WiFi access. Valet parking $33 plus tax per night (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (141)
  • Very good (56)
  • Average (38)
  • Poor (30)
  • Terrible (36)
Image of the Tripadvisor rating If give them another chance but this stay was poor experience

Aug 4, 2025 Jonathan M

Staff was friendly but left more to be desired in customer service and effective service. Wanted to be helpful but weren't helpful in the end.
Image of the Tripadvisor rating Great location and amenities!

Jul 29, 2025 Chad S

Went to Graceland, but stayed here to be close to Beale St. It was a great hotel with a lot to offer with pool, bars, food, games, and pool table.
Image of the Tripadvisor rating Weekend getaway with family

Jul 22, 2025 Bunny424 Alabama

Excellent location to area attractions and restaurants. Nice rooftop bar with tasty libations. Would definitely stay again.
Image of the Tripadvisor rating Above and beyond service

Jul 13, 2025 Jon B

The staff was very helpful in meeting our needs and were exceptionally accommodating. They went above and beyond to make sure we had an excellent stay.
Image of the Tripadvisor rating Great Location!

Jul 2, 2025 Lynton49 Kennett, Mo

This hotel is wonderfully close for attending Orpheum shows. Rooms are small but okay for just sleeping. Black-out shade is nice.