Caption by Hyatt Memphis

Memphis, Tennessee

Star rating

Hotel exterior
Talk Shop
City View 2 Double
Talk Shop
Talk Shop
Corner King Room
Accessible Bathroom
1 King River View
1 King River View
Welcome area
River View Suite
Hotel exterior
Talk Shop
City View 2 Double
Talk Shop
Talk Shop
Corner King Room
Accessible Bathroom
1 King River View
1 King River View
Welcome area
River View Suite

The hotel

Discover a harmonious blend of Southern grace and modern sophistication at Caption by Hyatt in the vibrant heart of Memphis. From the moment you step through the doors, immerse yourself in a captivating narrative where each detail reflects the city's rich local culture. Your stay at this hotel is yours for the making, from using your phone as a room key to using the Talk Shop however you wish - will it be a midnight espresso or an afternoon gin, the choice is yours! And with the sister hotel right next door, you've got twice as many amenities to make the most of.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Valet parking

Where is it

Located in the heart of downtown Memphis, just 15 minutes from the airport, and close to Beale Street and public transport.

Hotel information

Rooms with bold graphics, repurposed materials, and modern amenities, including air conditioning, 55” flat-screen TV, KenetMD bathroom toiletries, mini fridge, hairdryer, rain shower, blackout curtains, iron and ironing board, and safe.

Standard Rooms have city views, and 2 double beds, sleping maximum 4 people.

River View rooms have either 1 king size bed or 2 double beds, sleeping maximum 4 people.

Deluxe Rooms are larger in size, with city views and 1 king-size bed, sleeping maximum 2 people.

Corner Rooms have oversized windows with river or city views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

River View Suites offer unobstructed river views from the private balcony, and feature a separate living area, expansive bathroom and bedroom with 1 king-size bed, sleeping maximum 2 people.

Talk Shop (all-day hangout for dining and drinks, with outdoor beer garden area). 

Fitness centre. Billiards table. Use of swimming pool at sister hotel next door.

Complimentary WiFi access. Valet parking $33 plus tax per night (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (139)
  • Very good (56)
  • Average (37)
  • Poor (30)
  • Terrible (36)
Image of the Tripadvisor rating Above and beyond service

Jul 13, 2025 Jon B

The staff was very helpful in meeting our needs and were exceptionally accommodating. They went above and beyond to make sure we had an excellent stay.
Image of the Tripadvisor rating Great Location!

Jul 2, 2025 Lynton49 Kennett, Mo

This hotel is wonderfully close for attending Orpheum shows. Rooms are small but okay for just sleeping. Black-out shade is nice.
Image of the Tripadvisor rating Service from the valet

Jun 25, 2025 835patsyk

I would like to write a review for the valet service that I got it was excellent. They hustled TJ waited on me the most. Service was awesome. Staff was very polite.
Image of the Tripadvisor rating Just stay at the Centric.

Jun 23, 2025 Zoe Grace Publi... L

To get all the amenties and excellent services, I would recommend staying at the Centric. The Caption does not yet have all the services the Centric has, despite being on the same property. Room service is limited to Centric guests, and Valet is at the Centric entrance. The staff was absolutely fantastic with what they could do for Caption guests,… Read more
To get all the amenties and excellent services, I would recommend staying at the Centric. The Caption does not yet have all the services the Centric has, despite being on the same property. Room service is limited to Centric guests, and Valet is at the Centric entrance. The staff was absolutely fantastic with what they could do for Caption guests, which was minimal compared to Centric guests. Read less
Image of the Tripadvisor rating Grade-AAA Lodging

Jun 18, 2025 John W

Rock on Hyatt Beale Street team! You guys killed it...amazing customer service and amenities...and Jesus at the front desk was the best!