Discover a harmonious blend of Southern grace and modern sophistication at Caption by Hyatt in the vibrant heart of Memphis. From the moment you step through the doors, immerse yourself in a captivating narrative where each detail reflects the city's rich local culture. Your stay at this hotel is yours for the making, from using your phone as a room key to using the Talk Shop however you wish - will it be a midnight espresso or an afternoon gin, the choice is yours! And with the sister hotel right next door, you've got twice as many amenities to make the most of.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Valet parking
Where is it
Located in the heart of downtown Memphis, just 15 minutes from the airport, and close to Beale Street and public transport.
Hotel information
Rooms with bold graphics, repurposed materials, and modern amenities, including air conditioning, 55” flat-screen TV, KenetMD bathroom toiletries, mini fridge, hairdryer, rain shower, blackout curtains, iron and ironing board, and safe.
Standard Rooms have city views, and 2 double beds, sleping maximum 4 people.
River View rooms have either 1 king size bed or 2 double beds, sleeping maximum 4 people.
Deluxe Rooms are larger in size, with city views and 1 king-size bed, sleeping maximum 2 people.
Corner Rooms have oversized windows with river or city views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
River View Suites offer unobstructed river views from the private balcony, and feature a separate living area, expansive bathroom and bedroom with 1 king-size bed, sleeping maximum 2 people.
Talk Shop (all-day hangout for dining and drinks, with outdoor beer garden area).
Fitness centre. Billiards table. Use of swimming pool at sister hotel next door.
Complimentary WiFi access. Valet parking $33 plus tax per night (payable locally, fee subject to change).
*Denotes local charge
Based on 301 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (141)
Very good (56)
Average (38)
Poor (30)
Terrible (36)
If give them another chance but this stay was poor experience
Aug 4, 2025Jonathan M
Staff was friendly but left more to be desired in customer service and effective service. Wanted to be helpful but weren't helpful in the end.
Great location and amenities!
Jul 29, 2025Chad S
Went to Graceland, but stayed here to be close to Beale St. It was a great hotel with a lot to offer with pool, bars, food, games, and pool table.
Weekend getaway with family
Jul 22, 2025Bunny424Alabama
Excellent location to area attractions and restaurants. Nice rooftop bar with tasty libations. Would definitely stay again.
Above and beyond service
Jul 13, 2025Jon B
The staff was very helpful in meeting our needs and were exceptionally accommodating. They went above and beyond to make sure we had an excellent stay.
Great Location!
Jul 2, 2025Lynton49Kennett, Mo
This hotel is wonderfully close for attending Orpheum shows.
Rooms are small but okay for just sleeping. Black-out shade is nice.