Hilton Waikiki Beach Resort and Spa

Honolulu, Oahu

Virgin rating

The hotel

This sophisticated hotel's sleek, modern décor is both fresh and reassuringly comfortable — no wonder the Hilton Waikiki Beach Resort & Spa is one of Hilton's top ranking hotels for guest satisfaction. Bang in the centre of the Waikiki action, there are numerous shops, bars and restaurants within easy walking distance. Rooms enjoy amazing views over the Koolau mountain range or the Pacific Ocean and there are luxury products in the marble and stone bathrooms. Enjoy 24-hour dining in the hotel's unique MAC 24/7 restaurant, where the pancakes really have to be seen to be believed - of grab a Starbucks coffee and lunch to go as you head on a day exploring the Hawaiian landscapes. Of course, there's no pressure to do anything - simply laze by the rooftop pool and enjoy the tropical sunshine if you fancy.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Beachfront location

Where is it

Overlooking the ocean and a block from the beach, close to attractions, restaurants and shopping. Transfer time from airport: 25 minutes.

Hotel information

601 rooms on 37 floors in 1 building with 5 lifts. All with air-conditioning, balcony, flat-screen TV with multimedia monitor for laptop, WiFi*, alarm/clock radio with MP3 connection, tea/coffee-making facilities, fridge, safe, hairdryer, iron and board. 

City View Rooms are located on the lower floors with views of the city skyline, and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Deluxe Mountain View Rooms have views of the Koolau mountain range or Ala Wai golf course, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Deluxe Ocean View Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Premium Mountain View Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 people.

Premium Ocean View Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 4 people.

Parlour with Sleeper Sofa Suites have 1 king-size bed and queen-size sleeper sofa, sleeping maximum 4 adults.

One Bedroom Suites with Parlour have 1 queen size-sleeper sofa in the parlour and 1 king-size bed in the bedroom, sleeping maximum 4 adults.

Presidential Suites have mountain or ocean views, a living room, seating and dining area. With 1 king-size bed, sleeping maximum 2 adults.

Hearing and mobility accessible rooms are available in guestooms, deluxe and premium rooms.

Valet parking $45 plus tax per day (payable locally, subject to change).

M.A.C. 24/7 Restaurant and Bar (open 24-hours a day for American cuisine using fresh local ingredients), children's menu available. M.A.C. 2-GO (coffee shop), LBLE Lounge (lobby bar, cocktails and appetizers with live music). Hang 10 Bar (poolside bar).

The Magical Mystery Show* (Victorian-era magic show).

New 10th floor recreation deck with swimming pool, spa*, 9-hole miniature golf course, poolside cabanas, and lounge chairs. Lobby level quiet pool. Fitness centre. 

WiFi. Laundry service*. Gift shop. Concierge service. Pool toys. Beach/Ocean gear*.

A resort fee of $35 plus tax, per room, per day is payable locally, unless specifically stating resort fee is included in the room type (subject to change).

Resort fees include Beach/Ocean Gear - redeem your beach day voucher. Voucher good for one item – soft top surfboard, deluxe beach chair, or boogie board, based on availability. One voucher, per room, per stay only. Unlimited Blu-Ray DVD Movie Rentals. WiFi. Local & Toll Free Calls. Daily Activity (see Guest Activities Calendar). Pool Toys. Special Discount on Island Activities. Shopping Passport for Exclusive Savings.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2583)
  • Very good (2145)
  • Average (719)
  • Poor (235)
  • Terrible (159)
Image of the Tripadvisor rating Best kept secret gem of a hotel.

Jan 17, 2025 Compass67109823388 San Francisco, California

My husband and I had a lovely stay at the Hilton Waikiki Beach Resort and Spa. The check-in process was welcoming, setting the tone for a positive stay. Everyone we encountered was warm and pleasant. Our ocean-view room was clean, and well-appointed with modern amenities. I was impressed with the space planning and the cheerful use of yellow… Read more
My husband and I had a lovely stay at the Hilton Waikiki Beach Resort and Spa. The check-in process was welcoming, setting the tone for a positive stay. Everyone we encountered was warm and pleasant. Our ocean-view room was clean, and well-appointed with modern amenities. I was impressed with the space planning and the cheerful use of yellow accent colors, which added a lot to the atmosphere. Housekeeping was attentive and ensured we had everything we needed. We enjoyed a relaxing couples massage at the onsite spa. We splurged on daybeds at the pool, which were very comfortable and provided a relaxing oasis. The poolside food and drinks were good and reasonably priced. I appreciated the friendly and efficient service from the pool staff. I also loved that there were restrooms conveniently located on the pool deck.While the prime rib buffet offered pleasant service, we found the quality of the food to be underwhelming for the price. Being a block away from the beach offered a peaceful and tranquil atmosphere, free from the noise of beachfront activities, while being close enough for quick access. Overall, we highly recommend the Hilton Waikiki Beach Resort and Spa for a relaxing and enjoyable stay in Waikiki. Read less
Image of the Tripadvisor rating Enjoy your stay—if you dare!

Jan 14, 2025 Jason Y

We were there to enjoy our honeymoon for 10 days: **Short Version:** Four stars? More like a cosmic joke. It’s a solid 1-2 star experience. Save yourself the trouble and run! **Pros:** 1. **Location:** Sure, it’s a stone’s throw from Waikiki Beach. Perfect for when you want to flee the hotel and never look back. 2. **Convenience:** They’ve got… Read more
We were there to enjoy our honeymoon for 10 days: **Short Version:** Four stars? More like a cosmic joke. It’s a solid 1-2 star experience. Save yourself the trouble and run! **Pros:** 1. **Location:** Sure, it’s a stone’s throw from Waikiki Beach. Perfect for when you want to flee the hotel and never look back. 2. **Convenience:** They’ve got that hot/cold fountain water for when the tap feels too mainstream. 3. **Valet Service:** A bright spot—these folks know how to park a car. 4. **Housekeeping:** They do a decent job **Cons:** 1. **No Points for Hilton Members:** Book through Costco? Say goodbye to those precious Hilton points. It’s like they’re punishing you for being thrifty. 2. **Outdated Facilities:** Welcome to the ‘80s—dust is practically a decorative feature. 3. **Misleading Ocean View:** Get ready for a sliver of ocean blocked by skyscrapers. Mostly, it’s a parking lot panorama—what a steal! 4. **No Microwave:** Need a microwave? That’s $50 for a week. Might as well cook on your car engine. Oh, sorry, forgot you can’t access it, go head to tip the valet to bring it down to you. 5. **Laundry Facilities:** Dirty machines, $4 a spin, and your clothes remain a soggy mess. Who needs dry clothes anyway? 6. **Parking:** - Valet-only for a mere $55/day before tax. Because self-parking is so last century. - The valet drop-off is a circus act—good luck not getting trampled. 7. **Balcony:** Tiny, dirty, and equipped with two flimsy chairs. Prepare for an uncomfortable, non-private balcony experience. 8. **Sofa:** A masterpiece of stains and wear—a living exhibit of neglected furniture. 9. **Bed Bugs:** Because nothing says luxury like sharing your bed with critters. 10. **Refrigerator:** The fridge is a relic and the closet door doesn’t close—adds to the room’s historic charm. 11. **MAC Restaurant:** Greasy food, undrinkable coffee, and servers who can’t be bothered. A 20% discount? Still not worth it. 12. **Resort Fee:** Reduced to $20 from $45 via Costco, but still a scam. The so-called amenities are a joke: - DVD rental with a selection from the Stone Age. - Magic shows that make your money disappear—$100 a pop. - Strict rules for basic amenities: one free towel/chair per room; more? Pay up $15 each. 13. **Dirty Ice Machine:** Ice with a side of grime. 14. **Hairdryer:** Moldy and disgusting—just what you wanted. 15. **Bathroom Lights:** Ingeniously designed to keep the bedroom illuminated all night—who needs sleep? 16. **Shower:** Water temperature surprises to keep your shower experience thrilling. Read less
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Jan 11, 2025 Aimes3 birmingham

Overall the hotel is ok but not as well kept as other Hilton’s we have stayed in and some management leave a lot to be desired. Our check in was quick and easy after a 21 hour delay, Dexter who checked us in was lovely and first impressions was very good. The hotel is tired in places and most of the draws within the room were broken and… Read more
Overall the hotel is ok but not as well kept as other Hilton’s we have stayed in and some management leave a lot to be desired. Our check in was quick and easy after a 21 hour delay, Dexter who checked us in was lovely and first impressions was very good. The hotel is tired in places and most of the draws within the room were broken and falling apart, booked a room for 4 people but had to keep asking for towels as kept leaving 3. The pool area was well kept and my son loved the complementary crazy golf and games available around the pool. Breakfast AVOID at all costs, we paid for breakfast and it was shocking during our stay they changed from the MAC restaurant to the buffet, the options were very limited. I have a 5 year old son and as with most children they can be picky eaters, the one day for breakfast on the hot options they only had scrambled egg which tasted powdering and not very nice, bacon, waffles that had gone all hard and rice, not child friendly at all. Cereal was corn flakes, bran flakes or muesli, there was some frozen berry and strawberries that had seen better days and all bruised and squashy. So I asked for some sausages has they had been available the day before initially was told yes and then the food and beverage manager came over and declined to give my son any sausages, I explained my son isn’t the best eater and there is nothing else he would eat eventually after a lengthy conversation they agreed to do some sausages. After a frustrating breakfast experience I returned to my room and a general manager called my room, I tried to explain the situation and the manager Henry Perez started to shout at me saying there is not a standard of breakfast at Hilton hotels, he wouldn’t allow me to speak and I put the phone done as his tone was aggressive and intimidating. Whilst I was informed there isn’t a level of standard at Hilton, from my experience there is generally a good level of service which wasn’t experienced here. I did raise my concerns about it’s with another manager Joselyn and she did apologise but unfortunately Henry her boss never did for his totally unacceptable tone and behaviour. I have works in customer relations for over 20 years and are very conscious there is a way to speak to people and this was not it, I could have understood if I was nasty but I wasn’t. The main staff and great and I would suggest Henry takes a leaf out of their book! Read less
Image of the Tripadvisor rating Worst Hilton

Jan 6, 2025 Fearless36876427722

Terrible stay . Hotel was old and dated . We had breakfast included but the lines were so long we gave up and purchased breakfast outside the hotel everyday . The pool was full of people shoulder to shoulder every day and was closed twice to people throwing up in it . Would not recommend this hotel . Staff seemed over worked , this is the worst… Read more
Terrible stay . Hotel was old and dated . We had breakfast included but the lines were so long we gave up and purchased breakfast outside the hotel everyday . The pool was full of people shoulder to shoulder every day and was closed twice to people throwing up in it . Would not recommend this hotel . Staff seemed over worked , this is the worst Hilton I have ever stayed at hands down. Location was good Read less
Image of the Tripadvisor rating Great rooms, views, staff, and location…just avoid eating here!

Dec 14, 2024 scottacat Oakland, California

A perfectly acceptable and enjoyable Waikiki hotel with lots to recommend a stay here. Comfortable rooms and beds, jaw dropping views. of the water and beach from the room and the balcony which can only be described as memorable. Fair pricing as well for the location and amenities. Staff were warm, friendly, and always helpful and courteous. A… Read more
A perfectly acceptable and enjoyable Waikiki hotel with lots to recommend a stay here. Comfortable rooms and beds, jaw dropping views. of the water and beach from the room and the balcony which can only be described as memorable. Fair pricing as well for the location and amenities. Staff were warm, friendly, and always helpful and courteous. A convenient location to the beach and nearby shops served us well. I would have given it another star were it not for the mediocre (at best) restaurant where we had breakfast every morning and a lunch. Having stayed here once before, the on site restaurant at that time was terrific. Sadly, those days are no more. Mix ups in the kitchen on multiple orders, a pizza that tasted like it came straight from the freezer before being baked, etc, left us with a bad taste, literally. the wait staff were great. The food was not. We had free breakfast and I usually never complain about anything “free,” but I have to make an unfortunate exception at this hotel. Just eat somewhere else and you’ll have a great time. Read less