Moana Surfrider a Westin Resort & Spa

Honolulu, Honolulu

Star rating

The hotel

Take in the rich heritage and stately décor of ‘The First Lady of Waikiki’. Something of a legendary resort, it cleverly combines turn-of the-century Victorian elegance with modern luxuries. Relax by the pool area, under the shade of the historic banyan tree, or on the resorts private section of beach. Fancy a bit of pampering? Treat yourself to an amazing experience at the Moanalani Spa, the only oceanfront Spa in Waikiki, where the menu features relaxing treatments inspired by traditional Hawaiian healing techniques. Dining is a treat here — from the oceanfront setting of Beachhouse at the Moana to the delightful island tradition of afternoon tea at the Veranda at the Beachhouse. For a pre-dinner glass of wine or artisan beer, head to Vintage 1901 overlooking the banyan tree, or enjoy a tropical drink with live entertainment at The Beach Bar.

Amenities

  • Surfing
  • Yoga
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service

Where is it

On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.

Hotel information

793 rooms on 21 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.

Double Deluxe Tower City Room, sleeping maximum 4 adults.

Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.

Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.

Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.

Premier Ocean View Rooms, sleeping maximum 4 adults.

Beachhouse at the Moana (oceanfront fine dining, open for dinner), Veranda at the Beachhouse (breakfast, lunch and afternoon tea), Surfrider Café (healthy breakfast and lunch), The Beach Bar (tropical drinks and casual Hawaiian cuisine for lunch and dinner), Vintage 1901 (wine, artisan beer and savoury bites).

Range of daytime/nighttime entertainment.

Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin* (with steam room and relaxation lounge). WestinWORKOUT® Fitness Facility. Water sports rentals*. Hawaiian arts and crafts activities.

Babysitting*. Self-parking $45, valet parking $55, plus tax per night (payable locally, subject to change).

Please note: from 18th December 2023, this hotel will no longer offer parking facilities. Valet parking will remain available at a cost of $65, plus tax per night (payable locally, subject to change). 

Resort Fee of US$42 per room per night, payable locally (subject to change)

Resort fee includes: - Standard WiFi in guest room and lobby - 2 bottles of water per day - One 4"x 6" colour photograph per room - Local and long distance phone calls - Children eat free from children's menus at designated outlets with paying adult - Intro to surfing lesson on beach (10-15 minutes) - Moana historical tour (Mon, Wed) - Ki Kilo Lani yoga class, daily - Morning Ho’ala sunrise ceremony (Wed only) – Aqua aerobics class (selected days) - Shopping, dining and spa discounts. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

This hotel is non-smoking throughout.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3459)
  • Very good (1837)
  • Average (818)
  • Poor (411)
  • Terrible (394)
Image of the Tripadvisor rating Disappointing start to a visit

May 21, 2025 G4497YIsharonl South West Rocks, Australia

I last reviewed this hotel in Jan 2019 and was very positive. It was just as I remembered that last time I was a guest. This time I have had a very bad start. Arrived at 1, was told room would not be available until 3, fair enough. Was basically told to go away. Found the check in person very rude. Got my luggage delivered and damage to one of the… Read more
I last reviewed this hotel in Jan 2019 and was very positive. It was just as I remembered that last time I was a guest. This time I have had a very bad start. Arrived at 1, was told room would not be available until 3, fair enough. Was basically told to go away. Found the check in person very rude. Got my luggage delivered and damage to one of the suitcases. This is a case that had just come off a flight and was not damaged until it spent 2 hours in the hotels care. I complained to appropriate staff and was told that it would be reviewed. Not a great start to the end of a 7 week trip that involved Asia, Japan and alaska. Hopefully will improve. Read less
Image of the Tripadvisor rating Grande dame of Waikiki.

May 20, 2025 pichetderouge Vancouver, Canada

Long overdue review for the Moana Surfrider as I stayed there last year! I understand the hotel is currently undergoing room renovations - I stayed in an ocean view Banyan room and yes, it was dated, but I found the whole vibe very charming, although I can understand that most people would like something more contemporary for the price. The… Read more
Long overdue review for the Moana Surfrider as I stayed there last year! I understand the hotel is currently undergoing room renovations - I stayed in an ocean view Banyan room and yes, it was dated, but I found the whole vibe very charming, although I can understand that most people would like something more contemporary for the price. The housekeeping was impeccable and very responsive to any requests; I loved the early morning yoga sessions as well as the ability to grab a coffee and pastry at the nearby Honolulu Coffee; ukulele lessons were fun and the afternoon tea was delicious… service spot on. Looking forward to a return visit once the renovations are complete. I’d booked to return in February this year but cancelled for reasons that are probably obvious to most Canadians. Hopefully I’ll be able to return in the not too distant future. Read less
Image of the Tripadvisor rating Disappointing stay

Apr 26, 2025 ellebelle141 Sydney, Australia

I was recommended this property but was very disappointed given how expensive it was . I will start with the few positives. The property is Right on the beach which is very convenient and pretty. The outside bar area also has a nice vibe in the evening with live music and nice lighting . The location is very near shops and restaurants. However… Read more
I was recommended this property but was very disappointed given how expensive it was . I will start with the few positives. The property is Right on the beach which is very convenient and pretty. The outside bar area also has a nice vibe in the evening with live music and nice lighting . The location is very near shops and restaurants. However - we booked a basic room in the Diamond tower and quickly realised we needed to upgrade: the room was TINY - we could hardly move. It was also dark and depressing. I immediately paid for an upgrade to a larger room in the same tower (for $75us a night). It was bigger but still dark and depressing. Also I immediately noticed a strong mildew smell. I tried to ignore it and get on with the holiday but after one night I could no longer bare it. I also noticed black mould on the bathroom picture frame and a light fur on mould all over the bathroom door. When I called to complain they sent a cleaner to spray some chemicals in the room to cover the smell which I refused. When I asked for another room option they showed me something smaller which was more depressing and dark (but no smell) which I declined. The service staff didn’t seem to care about the issue and I felt like it was my issue rather than that of the hotels. They later sent another person to open up the air con. He was very nice and helpful but wasn’t able to fix the issue. He changed the picture in the bathroom, which was not the point. When I called again I was finally offered a free upgrade. Someone with some customer service finally did the right thing (to their credit) and we moved to another room in the tower wing. It was a better room with a balcony and more space but still quite dark. But a lot better than the other two rooms. The rooms generally are very tired and need a renovation. Very disappointing for the cost involved. Some other negatives: there are not nearly enough pool chairs for the pool and people reserve them with towels and then leave the hotel for hours leaving no where to sit. Also really expensive to hire a beach umbrella (I think it was $100US a day) which I thought showed a lack of generosity - especially given the lack of pool chairs. There is no shade on the beach. There was a fire alarm which got us out of bed at about 6am one morning. We walked down 14 flights of stairs. It turned out to be a false alarm. I didn’t mind this but what annoyed me was that no one at the hotel was there to tell us if it was a false alarm or what to do. I would not recommend this place or return. Read less
Image of the Tripadvisor rating Afternoon Tea

Apr 14, 2025 Daniel S

We had the afternoon TEA on the Veranda. The wait staff were great, the food was very tasty and the bubbly beverage went well with the food. As a bonus we were able to see Monarch Butterflies in a screened in tent while there. It was a great tea (we've had English Tea in London) and we plan on going again this year as well on our 40th Anniversary… Read more
We had the afternoon TEA on the Veranda. The wait staff were great, the food was very tasty and the bubbly beverage went well with the food. As a bonus we were able to see Monarch Butterflies in a screened in tent while there. It was a great tea (we've had English Tea in London) and we plan on going again this year as well on our 40th Anniversary to the Veranda. Read less
Image of the Tripadvisor rating Best hotel in Waikiki

Apr 13, 2025 welltraveled20-7 California

Wonderful experience from the moment we arrived. The staff are welcoming, helpful, friendly. Loved being on the beach. Food and drinks were wonderful. Loved the live music. Beds comfortable. Appreciate all the amenities from beach towels provided to bottled water in room and taxis available in front. Researched all the hotels in Waikiki and glad… Read more
Wonderful experience from the moment we arrived. The staff are welcoming, helpful, friendly. Loved being on the beach. Food and drinks were wonderful. Loved the live music. Beds comfortable. Appreciate all the amenities from beach towels provided to bottled water in room and taxis available in front. Researched all the hotels in Waikiki and glad we picked Moana Surfrider. Read less