Sheraton Princess Kaiulani

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Sheraton Princess Kaiulani | Honolulu, Honolulu | Virgin Atlantic Holidays

Honolulu, Honolulu

3 stars

Just steps from the famous Waikiki beach, the Sheraton Princess Kaiulani puts you in the heart of Honolulu so you can surf, dine, and enjoy the sunshine to your hearts content. There’s a huge range of rooms to choose from, be it in the tower or the Kaiulani wing, with ocean views to enjoy from your private balcony. When you’re not out exploring Honolulu, you can chill by the pool or grab a happy hour cocktail at Splash Bar. But if you do want to head out, you’re not far from Honolulu zoo or the Waikiki aquarium, or why not try a hike to Diamond Head, you’ll be rewarded with some stunning coastal views at the top.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Close to Beach

Explore the local area

In the heart of Honolulu, one block away from Oahu’s famous Waikiki Beach, and within walking distance of some of the area’s best shopping, dining and entertainment.

Hotel Information

Room Information
Room Upgrade Information

1083 modern rooms across 29 floors, all with air-conditioning, flat-screen TV, complimentary WiFi access, hairdryer, tea/coffee-making facilities, mini fridge, iron and ironing board, safe, and bathroom amenities. Guest Rooms have 1 queen-size bed, sleeping maximum 2 people.

Hotel details

Dining

Splash Bar (casual outdoor dining, open for breakfast, lunch, and dinner).

Fun and Games

Outdoor swimming pool. 24-hour fitness centre.

Handy Stuff

Complimentary WiFi access. Laundry service*. Self-parking $45 plus tax per night (payable locally, fee subject to change). Concierge.

Resort Fees

This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).

Resort Fees Detail

Resort fee includes: - WiFi Premium Access in Guestrooms and public areas - MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay). Rental available at the front desk located on the lobby level - Complimentary one-day rental of GoPro Camera (1 per room per stay). Rental available at the front desk located on the lobby level - Complimentary Surfboard Storage is available at the pool services desk lobby level - Beach Front Yoga, reservations available at the front desk located in the lobby - Yoga Nidra Meditation, reservations available at the front desk located in the lobby - Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours, reservations available at the front desk located in the lobby. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Trip advisor rating

3.7/5

4,725 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

24%

Very Good

40%

Average

21%

Poor

Terrible

“Average Hotel, Clean & Comfortable”

Oct 02, 2025250brendae

Nice hotel, rooms clean but our rooms were very small & we had a view of the car park. There was a coffee machine in the room but no kettle or black tea bags. We found out that if you want a kettle you have to ask for one! Restaurant was very limited, menu was mainly fast food so we ate elsewhere. We arrived after a 12 hour flight at 9am & our rooms were not available until 3pm. Most hotels we've stayed in would endeavour to get us rooms much earlier after such a long journey.

“An Absolutely Fabulous and Most Enjoyable Stay”

Oct 01, 2025ChazBNE

The words below are my own; I didn't use AI to help me compose or edit this review: As I compose this review, my wife & I are at the end of a fabulous and most enjoyable stay at Sheraton Princess Kaiulani. When we were researching Marriott properties to stay in Honolulu, Princess Kaiulani was our reluctant choice, due to a couple negative reviews specifically related to Marriott Bonvoy benefits (I hold Lifetime Titanium Elite status), so I contacted Guest Experience Manager Samantha Londynsky, who answered all of my questions. To say our expectations were greatly exceeded would be an understatement. Kiyami at reception recognized my status with Marriott Bonvoy, thanked me for my loyalty to Marriott, and then surprised me with the welcome news that not only had my wife & I received an upgrade, our room was ready...before 11:00AM. We had occasion to engage with Kiyami on a few other occasions during our stay, to ask questions, and get money changed for tips, etc., and Kiyami was always friendly and helpful. Thank you Kiyami! We were in a renovated room in the Ainahau Tower, with a nice view looking down at the pool, and over to Waikiki Beach. The bed was comfortable, and the soft pillow was uber-comfortable, exactly to my liking...so very much so I wanted to take it with me, but resisted the urge to do so! Housekeeper Jean kept our room spotless, and provided us with bottles of water each day of our stay. She was most appreciative when I tipped her, saying "God bless you", which brought a tear to my eye. Our package included a credit which could be used at Sheraton Princess Kaiulani's sister properties, the Moana Surfrider, Royal Hawaiian, and Sheraton Waikiki, as well as at Splash at the Princess Kaiulani. While we enjoyed the beachfront views at the Beach Bar (Moana Surfrider) and Mai Tai Bar (Royal Hawaiian), Splash was by-far our favorite, not only because we preferred the items on the menu (the Cobb salad was so good we ordered it twice during our stay), but because of the genuinely warm, attentive, and friendly service provided to us by Ellen (breakfast), and Thomas, who served us on four or five occasions during lunch and dinner. Bartender Herb gave us generous pours for our welcome drinks. Restaurant & Bars Managers Caitlin and Jesse provided a welcome gift for my wife, as they knew our stay was preceding a cruise which we are going on to celebrate my wife's birthday. Thank you Caitlin and Jesse. While there is a building construction site across from the Sheraton Princess Kaiulani, the noise honestly didn't bother us, and the noise at night which some reviewers have complained about, we didn't hear at all. The location of Sheraton Princess Kaiulani is perfect, being an easy three to five minute walk to Waikiki Beach, and with dozens of restaurants, bars, and shopping being close-by. Appetito Craft Pizza & Wine Bar (less than a five minute walk down Kaiulani Avenue) was the surprise find of our stay at Sheraton Princess Kaiulani, and is highly recommended. This was my wife's & my third stay in Honolulu (the others being in 1990 and 1992), but our first at Sheraton Princess Kaiulani. If we ever return again to Honolulu, we will definitely stay at Sheraton Princess Kaiulani. Thanks to each of the amazing team members who looked after Margaret & me so well, and helped make our stay at Sheraton Princess Kaiulani as enjoyable as it was.

“Yin provided exceptional customer service support!”

Sep 27, 2025Lydia C

Yin helped me with my current reservation and I want to express my gratitude for her professionalism, friendly, and exceptional customer service and support! She is the Angel in my time of need. With much Aloha and Mahalo, Yin!!!

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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