Queen Kapiolani Hotel

Honolulu, Honolulu

Star rating

The hotel

Named after the beloved wife of Hawaii’s last king, Queen Kapiolani is something of a Waikiki landmark, paying homage to Hawaii’s majestic heritage and unique culture with a modern twist. Overlooking the sandiest stretch of Waikiki Beach, guests can enjoy stunning views of Diamond Head from the balconies of their newly renovated rooms, each and every one of them furnished in breezy Island style. As a change from the beach, laze beside the pool instead, dipping in every now and again to cool off. Although there are restaurants all around you, the hotel’s own Kulana is highly recommended, not just for buffet favourites but for its sweeping panoramic views! Pre-dinner, chill awhile at the Deck Pool, sipping on your favourite cocktail – a Mai Tai perhaps?

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to Beach
  • Close to City Centre

Where is it

Located within minutes to Waikiki Beach with direct views of Diamond Head. Honolulu Zoo and Kapiolani Park nearby.

Hotel information

315 renovated rooms. All with air-conditioning, cable TV with premium channels, telephone, WiFi*, fridge, safe, hairdryer, iron and board. Double City View Room with 1 double bed, sleeping maximum 2 adults.

Diamond Head View Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanview Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deck Bar and Grill, Knots Coffee Roasters. Swimming pool. WiFi*. 24-hour fitness centre. Yoga classes*. 24-hour front desk. Laundry/dry cleaning self service*. Shops. Valet parking $30 plus tax per day (payable locally, subject to change).

Room categories excluding a resort fee will pay a resort fee of $45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: Welcome Hawaiian juice upon arrival, 2 QK bottled waters (souvenir gifts), highspeed wireless internet access (guestrooms and public areas), 24 hour fitness center, in room digital safe, in room refrigerator, QK Hawaii postcards, sunscreen, ice/water stations, use of business center, unlimited local and toll-free telephone calls, daily surf demonstrations at Hans Hedemann Surf School. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1515)
  • Very good (420)
  • Average (118)
  • Poor (54)
  • Terrible (59)
Image of the Tripadvisor rating Fantastic stay. Superb accommodation!

Jul 3, 2025 Khang L

They were able to help reimburse parking since their Valet was full. Zero hassle or any unnecessary back and forth
Image of the Tripadvisor rating A 2 week stay…

Jun 28, 2025 Amber C

We stayed for 2 weeks while moving on island. Every single person was amazingly friendly and kind. Service was impeccable and the hotel is in a great location. While it may not be as flaahy as a chain hotel, you are not treated like an invisible number and the hotel feels like home. We would stay again and plan to!
Image of the Tripadvisor rating Queen Kapiolani

Jun 26, 2025 janiseeoff

This is a nice place to stay. Decent service. If you stay on the 3rd floor it may be noisy. They need an earlier check in time. We arrived at 11:00 and couldn't get into our room until 3:00. It sure would have been nice to have a little better toilet paper, very thin. If you are going to a concert at the shell, it is walking distance.
Image of the Tripadvisor rating 5/10: Decent Hotel with Many Flaws

Jun 24, 2025 traveltime_1o1 Boston, Massachusetts

This hotel had a good location but there were some flaws. The location on Waikiki is perfect with nice views of both Diamond Head and the beautiful blue ocean. The staff members were very accommodating and friendly. The check in was smooth with a welcome drink and the rooms were pretty clean. The entire hotel had a nice scent throughout. It was… Read more
This hotel had a good location but there were some flaws. The location on Waikiki is perfect with nice views of both Diamond Head and the beautiful blue ocean. The staff members were very accommodating and friendly. The check in was smooth with a welcome drink and the rooms were pretty clean. The entire hotel had a nice scent throughout. It was well equipped with a gym, pool, place for coffee and a restaurant. There was a good sense of sustainability with the reusable water bottles and water refill stations throughout the hotel. We also LOVED how the hotel had many beach chairs and they were very high quality. This feature was perfect for beach days on Waikiki. They also had many beach towels for the pool or beach. However there were some flaws. 1. Outdated bathrooms: Our shower was very old had a large hole in it which was patched over. The vanity was nice but the rest of the bathroom seemed very old and out of date. There is a need for them to renovate the bathrooms. 2. Misleading pictures: Looking through the pictures of the hotel, the rooms are pictured as bright, large, and open. Instead, our room with one only window was dark, cramped, and very dark. I felt that the pictures online were misleading and did not represent the experience we had. 3. LOUD: Every night there seems to be a TON of street noise with cars revving their engines until midnight and the sounds of drag racing. Overall, the nights were very loud with lots of car and street noise. This also could have been amplified with the poorly sealed door to the balcony with an inch gap at the bottom. I feel that the noise issue could be mitigate with newer balcony doors that insulate the hotel better and seal it off from the street noise. For me, this did not necessarily impact my quality of sleep but for a lighter sleeper, they could have issues. Also, our room was right up against the elevator which was VERY loud. I have NEVER witnessed an elevator being this loud from the room. 4. Issues with valet parking: Upon our arrival around 6PM, we were informed that they were unable to valet our car and we had to park it somewhere else. After 20 hours of traveling, we had to park our car more than a mile away from the hotel and walk back. Thankfully, the hotel gave us a $50 credit that we used at the coffee shop the next few days. They were able to take our car into the valet parking the next day but we sometimes experienced 10-20 minute waits to get our car and long lines dropping it off. Overall, it’s a 5/10. there were some very nice features to the hotel such as the location and beach equipment. However, there were some large issues that definitely can and will impact the quality of your stay. I most likely would not stay here again unless the issues are addressed. I believe there are better options in Honolulu for similar prices. Also, just a little disclaimer: there were MANY dogs at the hotel. Personally we LOVE our furry friends but if someone in your group has a fear or allergy of dogs, this could become a problem. Read less
Image of the Tripadvisor rating Outstanding customer service and a great hotel!

Jun 23, 2025 CornfieldsIllinois Portland, Oregon

Mika is outstanding! She set us up with a terrific room. The room was very comfortable and clean. The hotel location is perfect. We had a view on the ocean and Diamond Head.