The Ritz-Carlton, Honolulu is far more than just a luxury hotel to us — it is a place that holds some of the most meaningful moments of our lives.
We first stayed here in 2022 for a very special reason: my proposal. From the moment we arrived, everything felt elegant, warm, and unforgettable. The ocean view from our room was absolutely stunning, and the atmosphere made it the perfect setting for such an important milestone.
One person who made that experience truly exceptional was Sumin Lee, who was our dedicated contact at the time. From handling our reservation to thoughtfully helping prepare every detail of the proposal, Sumin took care of everything with incredible care and professionalism. Thanks to her, the entire experience felt seamless and deeply personal.
In January 2026, we returned again — this time with our 26-month-old child — and the experience was just as remarkable. What touched us deeply was discovering that Sumin Lee was still there. Seeing her again after several years felt like reuniting with a familiar and trusted face. Once again, she carefully prepared for our visit and made us feel genuinely welcomed. We are truly grateful for her continued kindness and attention to detail.
The hotel’s location is excellent. The beach is just a short walk away, making it very convenient, even while traveling with a toddler. From the very first check-in, the staff were incredibly friendly and welcoming, immediately putting us in a great mood.
The team even remembered that we had stayed in 2022 for our proposal, which made us feel truly valued. This level of personalized service is what truly sets this hotel apart.
Housekeeping was outstanding — almost surprisingly so. Our room was cleaned frequently and immaculately, always feeling fresh and comfortable. The care and consistency were deeply appreciated.
Traveling with a young child can be challenging, but every staff member we encountered was patient, warm, and thoughtful toward our child, making our stay completely stress-free.
Fyi, Baby crib, diaper genie, and high chair available!
The Ritz-Carlton, Honolulu has been the backdrop for two very different but equally unforgettable chapters of our lives — first as a couple, and now as a family. It is a place we will always return to, knowing we are in the best hands.
We cannot wait to come back again!!