Crockfords Las Vegas. LXR Hotels Resorts at Resorts World

Dear Crockfords Las Vegas Team, I am writing to express my absolute delight with my recent first-time stay at your hotel. As a Hilton Diamond member, I have typically frequented the Wynn/Encore during my visits to Las Vegas. However, my experience at Crockfords has truly set a new standard. From the moment I arrived, I was blown away by the genuinely inviting and kind nature of every team member I encountered. The level of service was simply exceptional. The beauty of our room was breathtaking, and I was incredibly surprised and grateful for the unexpected upgrade. As a loyal Hilton guest, receiving such a meaningful upgrade is something I have not experienced in quite some time, and it made my stay all the more special. The culinary experiences at your resort were equally impressive. We had the pleasure of dining at Carversteak, Genting, Wally's, and Juniors, and each meal was a remarkable highlight of our trip. A particular standout of our visit was the Awana Spa. It was, without a doubt, the best spa experience I have ever had. The "Midnight in Bali" treatment was unbelievable. I must commend the men's room attendant, Sergio, for his attentive service, and our massage technicians, Bruno and his colleague whose name begins with a 'D'. They were all absolutely amazing and contributed significantly to our relaxation and enjoyment. Thank you for the spectacular venues, the impeccable service, and for making a loyal customer out of me. I am already planning my return to Crockfords Las Vegas. Read less

I'm thrilled to be writing my third review for Crockfords. After a four-night stay—our fifth visit overall—I can confidently say that Crockfords has truly found its stride. Everything during our stay was excellent. The Strip-view suite was incredible, the lobby was stunning, and the staff were exceptionally friendly and helpful. I was especially pleased with the recent updates to the Diamond food and beverage credits. You can now use them at Junior’s, Suns Out Buns Out, and the Dawg House. We particularly enjoyed our breakfasts at Junior’s! Beyond that improvement, we also noticed other meaningful improvements around the property. The free breakfast for all guests available in the lobby was meaningfully improved over previous stays, with both a broader selection and higher end items. The spa and pool experience remain top-notch. I would also encourage anyone staying here to check out the many fantastic restaurants on property, we love Carversteak and Genting Palace. Overall, everything finally feels up to par for a true luxury hotel experience in Las Vegas. Hats off to the management team for getting it right. We can’t wait to return next year! Read less

I throughly enjoyed my stay at the Crockfords. I’ve stayed at multiple properties in LV Resorts World and am a fan. I’ve never had any issues with the service and appreciate how clean, calm, welcoming and elegant this hotel is. It offers a much calmer, relaxed and enjoyable Vegas experience being slightly north on the strip. The Crockfords is particularly special, with some of the best attention to detail I’ve seen. Every person I interacted with from the front desk to the restaurants to the pool was incredible friendly and welcoming. The room and view are gorgeous, well lit and comfortable. The spa offered fantastic service. The sound quality at the Theatre is fantastic. I’ve stayed in many places in Vegas, and the Crockfords will likely be my go-to going forward. Read less

Like obviously many other hotel guests before I had rather mixed experiences while staying at the Crockfords Resort. The resort itself is actually very nice, but the resort got also an achilles heel, which is housekeeping! The first morning the lady of housekeeping would show up at 7:20 AM in the morning. After that first unpleasant encounter housekeeping wouldn't show up anymore for the rest of the day! Also the second day I waited for housekeeping till the late afternoon in vain. That's why I consulted front desk already for the second time to leave a complaint. The young lady working at front desk suggested to arrange a specific time for housekeeping to clean my room from this day forward on and we agreed upon 11 AM. But, even next morning at the agreed 11 AM and also 3 hours later I waited again for housekeeping in vain. This time I even talked to the front desk manager Erik and told him the unacceptable situation. Erik apologised once more and promised not only an improvement, but also to take off one days resort fee from my final hotel bill. But, guess what, Erik's promise to waive the resort fee didn't work out either! Therefore, especially for the broken promise I grant only two stars this time! Read less

This hotel/resort receives five+ stars for rest and quietness! Here is the good, bad and ugly. Our May stay was our 12th time at this property and sleeping over 40 room nights during these 12 stays. So, we obviously really like this property. Upon arrival, you will enter a private, gated reception area. The Crockfords is the middle property with Conrad on one side and Hilton on the other side. As soon as you arrive you are created by men and women who are more than willing to help with your vehicle and luggage. They have always exceeded any type of friendliness and helpfulness. They make a great first impression. The arrival lobby area is beautiful in everyway. It is inviting, warm, quiet and comfortable. The reception desk is on your left. In our early stays, it seemed to matter that we were a Diamond rewards member. The last couple of stays, it has not even been mentioned. Although those who work at the reception/check-in counter are always professional, they lack in friendliness... which is hard to explain since they work in such a magnificent environment. We always try to stay in Crockfords West. What is this? There are separate elevators that must be taken in order to get to your room and although it is a pretty good walk from the lobby, the privacy and quickness of the elevators are fabulous. This time we stayed on the 64th floor for five nights and we faced the Strip and even had the last room on the hallway. It was quiet! Upon arrival, we had our luggage unloaded on a cart. We were given our luggage ticket to give to the receptionist. Parking is "free" at the Crockfords as it is 100% valet. After receiving our room keys, we went to our room and it was less than five minutes later that our luggage arrived. The room (as always) was magnificent! We had a one bedroom suite. This included a living room/kitchenette area plus a bedroom with a king bed. We also had 1 and 1/2 baths in our room. The room had a separate shower and bathtub area. The decor was on-point. We could see the airport in the distance, as well as the Palazzo/Wynn/Venetian/Fashion Show Mall/etc. The bed was extremely comfortable. WIFI worked perfectly. We had a separate refrigerator from the one that had drinks-fo- purchase. The TV had many choices. The room had a Theragun which was appreciated. The water pressure was not particularly strong... but then again, we were on the 64th floor. The towels were excellent. There were amenities galore (bathtub, shaving, dental kits, etc.). Housekeeping was superb. They went above and beyond each day when they refreshed our room. It was very easy and much deserved to leave a tip for our housekeeper as she did a marvelous job! The room was exceptionally quiet at night. We could hear little noise, except when a helicopter flew by. Sleep was excellent. I am not sure why the hotel gives such little water bottles, but you will get two tiny water bottles in your room. If you are staying for a couple of days, you can buy a case of water bottles across the street at Walgreens. It is puzzling why this Resort Hotel would give away so many bathroom amenities but scrimp on water bottles? Breakfast was included with the cost of our room, so we ate at Junior's or Sun's Out Buns Out. Fabiola at Junior's is a delight. Request to have her as your server at Junior's. The menu is not extensive for breakfast. Our food always came hot and did not take too long. Sun's Out Buns Out is a super streamlined menu and your food is prepared at the time of order. We loved the bacon, egg, cheese sandwich! Randy's Donuts is in the same area as Sun's Out Buns Out and they have about 16 different choices for donuts to specialty donuts. Carversteak was a wonderful meal and our reservation was honored with an immediate seating upon arrival. The Starbucks is open 24 hours and we used it several times. I saved my points/stars throughout the year so that I could use them at this Starbucks since the drinks are 30-40% higher than in our city. Mulberry Street Pizzeria tasted good but was super expensive. We enjoyed acai bowls at Sweet Eats in the Famous Foods section. The ordering system for the rest of the Famous Foods section is cumbersome and just not worth it. There must be a better system and so I can perfectly understand why half of the restaurants are closed (EVERY time we stay at this hotel) and why the ones that are open, have little to no business. If I were rating just the food, I would give World Resorts a one-star; however, Crockfords is a five-star hotel/resort. My wife loved the private pool area reserved for Crockfords guests. The pool attendants were excellent and attentive to whatever my wife needed. She highly recommends the pool area. While Crockfords is on Las Vegas Blvd, this hotel is far from the main action of The Strip. It is a good walk just to get to Fashion Show Mall and then you have to cross a major street to get to either TI or Palazzo. As stated earlier, this hotel is a quiet place and is technically off The Strip when compared to the action of The Strip. I will always love this place as this hotel allows me to take my bike to my room. I do much bike training and riding from this hotel to Red Rock Canyon. This hotel has always accommodated my biking gear and I'm grateful to them for it... 5 stars!! Read less