We had a wonderful stay! We booked through Chase The Edit, and the benefits were absolutely worth it.
A special shoutout to **Gizelle at the front desk**, who was incredibly warm, helpful, and efficient! We were running late for our show at the Sphere, and she made sure our check-in was super quick and smooth. She also helped us get an upgrade to a beautiful suite through Chase The Edit. We were lucky to have her again at checkout, where she reminded us that the resort fees were included in our benefits, something we weren't even aware of, and made sure everything was taken care of. Really appreciated her attention to detail and thoughtfulness!
The hotel was spotless, and the amenities were fantastic. We were welcomed with champagne and chocolates, which was a lovely touch. The suite was incredibly spacious, with three TVs, a bathtub, a steam shower, and a Toto toilet.
Checkout was a breeze, and as suite guests, we also got to enjoy the hotel's limo service. The chauffeur was extremely professional, and the ride was a great experience.
Overall, a fantastic stay with excellent service, thoughtful touches, and a beautiful suite. Would definitely recommend!