Policies and claims
Conditions of carriage
Customer service plan
Contingency plan for lengthy tarmac delays
Claim a refund for flight disruption
Dangerous or restricted items onboard
Personal Electronic Device Policy
Flight disruption policy
Feedback
Gender pay reports
Israeli Aviation Services Law
Passenger Protection Insurance
Privacy notice
Seating terms and conditions
Terms and conditions
Virgin Atlantic Account
Virgin Atlantic cookie notice
Website usage policy
Website security guidance
Virgin Atlantic – UK Tax Strategy
Virgin Atlantic Flying Club
Canadian tarrifs and notices
Customer commitment for Canada
Canada Accessibility Plan (APTRR) and Feedback Process
South Korea Customer service plan
Damage Redress Procedure and Action Plan for South Korea
South Korea fares
Our Policies in Korean
항공교통이용자 서비스 계획 – 대한민국
버진 애틀랜틱 고객 관리: 피해구제 절차 및 처리 계획
항공교통이용자 피해구제 신청서
Our Policies in Arabic
إجراءات التعامل مع شكاوى العملاء في فيرجن أتلانتيك
عملية تقديم الشكاوى