Our awards

• 25th Annual Welsh Contact Centre Awards
  • Large Customer Centre of the Year
  • Which? Small / Medium Customer Centre of the Year
     
• USA Today's Reader's Choice Awards 
  • Vera placed Top 10 in best inflight entertainment
     
• Business Travel Awards Europe
  • Achievement in Diversity, Equity and Inclusion
  • Travel Partner of the Year - Long-Haul Airline
     
• PR Week UK Awards
  • Best Integrated Campaign for our Be Yourself campaign and gender-neutral uniforms
     
• 2023 World Travel Awards
  • Best Economy Cabin in Europe
     
• The Sun Travel Awards
  • Best Long-Haul Operator
     
• The Business Traveller Awards
  
  • Best Premium Economy Class
     
• The Times and Sunday Times Travel Awards
  • Editor's Choice Award from Claire Irvin
     
• APEX Official Airline Ratings
  • 5* Global Airline Rating for the 7th year running (the only British airline to have achieved this milestone)
     
• APEX Passenger Choice Awards 
  • Best Airline in Europe (3rd year in a row)
     
• Skytrax World Airline Awards
  • Best Business Class in Europe
  • Best Premium Economy in Europe
  • Most Family Friendly Airline in Europe
     
• IATA Diversity & Inclusion Awards
  • Diversity & Inclusion Team
     
• Provoke's Sabre EMEA Awards
  • Gender Identity Campaign won Superior Achievement in Brand Building, and Superior Achievement in Measurement and Evaluation
     
• Burberry British Diversity Awards
  • Passport to Change programme won Social Mobility Initiative of the Year
     
• Burberry British Diversity Awards
  • Virgin Atlantic's Gender Identity Policy Campaign won Marketing Campaign of the Year
     
• Travel Weekly UK Globe Travel Awards
  • Best Long-Haul Airline

• Skytrax World Airline Awards
  • World's Best Business Class Lounge
  • World's Best Premium Economy Class
     
• Newsweek
  • Ranked numer one in the UK's Top 100 Most Loved Workplaces
     
• APEX Official Airline Ratings
  • 5* Global Airline Rating for the 6th year running (making us the only British airline to have achieved this milestone)
     
• APEX/IFSA
  • Best Product or Service for 'The Booth', our social space flying on the Airbus A350 leisure configuration
     
• APEX Passenger Choice Award
  • Best Overall Airline in Europe
     
• Disability Confident
  • Awarded the next level of the Disability Confident accreditation
     
• Recruitment Industry Disability Initiative Awards
  
  • Best Inclusive Recruitment Campaign
  • Greatest Impact Award
    
    
• Gay Travel Awards
  • Winner in the airline category

• Skytrax 2021 COVID-19 Airline Excellence Awards Winner Find out more
  
  
• Skytrax World’s Best Premium Economy Class Airlines 2021 (1st place) Find out more
  
  
• AirlineRatings.com Top 20 Airlines in the World (Virgin Atlantic named #7) Find out more
  
  
• Airline of The Year Award 2021 - TTG Travel Industry Award Find out more
   

Virgin Atlantic has received a 5* Global Airline Rating in the 2021 APEX Official Airline Ratings for the 4th year running. This makes us the only British airline to have achieved this amazing milestone. Over the past year, APEX certified nearly one million flights rated by passengers across more than 600 airlines from around the world – and we're delighted to say we came out on top!

Virgin Atlantic is incredibly proud to have been awarded Diamond status in Health and Safety by APEX and Simpliflying. This is the highest standard possible, and shows our unwavering commitment to keeping our staff and customers safe and sound throughout the Covid-19 pandemic. Initiatives like our complimentary Covid-19 insurance cover, our pre-flight testing, and our efforts to create the safest customer journey possible have helped us reached this fantastic achievement. ​

• God save the points
  • Winner of the best UK airline for on time flights
     
• Airline ratings
  • Number 12 in the top 20 safest airlines
    
    

• KAYAK Travel Awards 2020 - awarded number 1 for all awards.
  • Best airline
  • Best airline boarding
  • Best airline comfort
  • Best airline crew
  • Best airlne entertainment
  • Best airline food
  • Best baggage service

• Global Five Star Award by Apex
  • Britain's only Airline to be awarded this
     
• Skytrax World Airline Awards 2019
  • World's Best Premium Economy Class
     
• British Travel Awards 2019
  • Best Airline for Economy Class
     
• TripAdvisor Travellers Choice Awards 2019
  • Best major airline
     
• News UK 2019 Awards
  • Best airline

• TripAdvisor Top Airlines in Europe
  • Best Major Airline
     
• Tourism for Tomorrow Awards
  • Innovation award for our sustainable onboard food and drink programme with Sustainable Restaurant Association
     
• Business Travel Awards
  • Best Corporate Social Responsibility Programme
     
• edie Sustainability Leaders Award
  • Emplyee Engagement Award for Captain's Fuel Efficency Study

• edie Sustainability Leaders Awards
  • Sustainable Transport and Travel Award  for  our Sustainable Aviation fuel partnership with LanzaTech

• Business Travel Awards
  • Best Corporate Social Responsibility Programme - Winner

• Data StoryTelling awards
  • Winner of the Real-time data automation award
     
• World Travel Awards
  • Europe's leading airline to North America
     
• M&IT Awards
  • Silver - Best airline for groups

• Wearable Technology Show
  • Smart Technology Award
     
• Future Travel Experience Awards
  • Best Passenger Assistance Initiative
     
• Travolution Awards
  • Best Airline Website as voted for by consumers

• Online Retail Awards
  • Winner of the conveted ORA Prix d'OR (top accolade)
  • Best Leisure & Travel Website
     
• World Travel Awards 2013
  • Our London Heathrow clubhouse lounge, crowned winner of Europe's leading airline lounge 2013
     
• BIMA Awards 2013
  • Commended - Website User Experience
     
• Digital Impact Awards
  • Bronze - Best use of digital in the travel and leisure sector

• Chartered Institute of Marketing's Travel Industry Group Awards
  • Travel Brand of the Year
  • Campaign of Year
  • Best TV Commercial
  • Best Press Campaign (Upper Class)
  • Best Website (VSFlyinghub - our global trade website no VAA.com)
  • Best Brochure - Little Red Book - our interactive online Flying Club brochure
     
• Travolution Awards
  • Best Airline Website