To make changes, log into My Booking and tap on the red web chat icon at the bottom of your screen. Alternatively, you can call us.
Each time you change your booking there is a fee per person:
£70 for changes to flights originating in the UK.
$100 or local currency equivalent for flights originating outside the UK.
Some changes may require additional points, taxes and fees to be paid, which we’ll tell you about when you contact us.
If the price of the reward seat you’re changing to is less than your original reward seat, we’ll refund the remaining Virgin Points, taxes and fees.
- If you’re only changing one sector:
- For bookings made on or after 5th November 2025, only the sector being changed will be repriced.
- For bookings prior to 5th November 2025, the full ticket will be repriced, per the fare rules and T&Cs that applied at the time of booking.
Eligible changes include:
Route
Travel date
Flight time