Explore our cabins

Go on. Treat yourself.

A330neo Upper Class Retreat Suite

Upgrade your booking

You're a VIP and deserve the best.

Upgrade to something a little more 'je ne sais quoi'.

To explore available upgrades, log into My Booking and browse the seat map. Hover or tap on your preferred seat to view pricing and pay for your upgrade online.

If you cannot see an upgrade option, it doesn’t necessarily mean there isn’t one available. Please contact our Customer Centre team who will be happy to explore this further with you. Contact us

You can upgrade using a combination of points to cover the fare, and money to cover the taxes and fees.

If you’re looking to upgrade more than 24 hours before you fly, find out the cost to upgrade your flight. 

If you want to find out about a possible upgrade less than 24 hours before you fly, or at the airport, we'll quote you a points upgrade price plus taxes and fees then and there if an upgrade is available.

f your original booking is a reward seat, you’ll pay:

  • The price in points of your new upgraded seat less the price in points of your original seat

  • Plus, any difference in taxes and fees between the original and the new cabin you’re travelling in.  

If your original booking was paid for fully in money or using Points Plus Money, you’ll pay:

  • The price in points of your new upgraded seat, less the maximum Saver reward seat price for the cabin you’re upgrading from. 

  • Plus, any difference in taxes, fees and charges between your original and new cabin you’re travelling in. 

  • The amount you’ll pay in money will include a deduction of the carrier surcharge at the maximum Saver reward seat rate for the cabin you’re upgrading from.

Extras and add-ons

Before you travel

Airport and In-flight extras