1. The Virgin Atlantic Flying Club terms and conditions are incorporated into and form part of these Status Match terms. Please visit www.virginatlantic.com/flyingclub for full details.
2. Our status match offer is available to Virgin Atlantic Flying Club members (“Members”) only. If you’re not a Flying Club member, you can join today online .
3. To be eligible for Gold status, Members must:
· Have purchased a confirmed Virgin Atlantic flight for future travel, either purchased with money (“revenue flight”) or redeemed using Flying Club miles (“redemption flight”) booked on Virgin Atlantic or one of our codeshare partners, in Premium or Upper Class. Economy cabin bookings are not eligible for Gold status
· Have at least one flight on your itinerary with a Virgin Atlantic (VS) flight number.
· Have a top tier membership with another qualifying airline.
4. To be eligible for Silver status, Members must:
· Have purchased a confirmed Virgin Atlantic revenue or redemption flight booked on Virgin Atlantic or one of our codeshare partners, in Economy or higher.
· Have at least one flight on your itinerary with a Virgin Atlantic (VS) flight number.
· Have a second-tier membership with another qualifying airline.
5. If you’ve booked a Virgin Atlantic Economy cabin and have a top tier membership with another airline, we’ll award you Silver status. If you upgrade your flight to Premium or Upper Class before we apply your status match, please contact us. Virgin Atlantic may, at its discretion, review the application and upgrade you to Flying Club Gold status.
6. This offer is not available to Members who have received Flying Club Gold or Silver status via status match within the previous five (5) years, except where expressly stated otherwise.
7. This offer is not available to Members who also hold any level of membership with a SkyTeam partner airline.
8. We need proof of your status with your other airline e.g. a photo or digital scan of your member card including your full name, status level and expiry date of your current status. Your matching status must be valid when you travel.
9. Once you’ve sent us confirmation of your status, we’ll review your application and confirm what status you’re eligible for. We'll provide an update via email.
10. We’ll upgrade your status 72 hours before your qualifying flight. For a valid status match, you’ll need to have your Virgin Atlantic Flying Club number on your booking when you apply and travel.
11. Once your Flying Club account tier is updated, it can take up to 48 hours for the new status to show on your booking.
12. If you apply for a status match within 48 hours of your qualifying flight, your new status may not be updated in time for your departure. You won’t be able to make the most of your new status benefits until your reservation reflects your new status level.
13. If the qualifying booking is cancelled or changed without providing at least 72 hours written notice to the status match team via email, the status match may be cancelled, and your status may revert to Red. In such circumstances, eligibility for future status match offers will be determined at Virgin Atlantic’s discretion. This penalty shall not apply where the change or cancellation is due to circumstances beyond your control, including but not limited to airline-initiated changes, flight cancellations, government restrictions, or medical emergencies.
14. Your Flying Club Gold or Silver membership is valid for 12 months from the date your account is upgraded (“Membership Period”).
15. Gold members need to earn 1000 tier points in their Membership Period to retain their Gold status.
16. Silver members need to earn 400 tier points in their Membership Period to retain their Silver status.
17. This offer is non-transferable, non-exchangeable, and has no cash or monetary value.
18. Virgin Atlantic may amend, suspend, or withdraw our status match offer at any time, subject to applicable law.
19. Virgin Atlantic retains the right to approve or decline Gold and Silver membership at its discretion.
20. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.