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From your doorstep to baggage reclaim, we’ll take care of your bags so you can focus on the journey
We’re delighted to offer a luggage collection service from your home* or office* to the baggage carousel at your destination with our partner Airportr.
*The Airportr service is available from a growing number of areas across the South East of England. If your postcode is not yet served, rest assured that more locations will be added in the near future.
Click here and pick the date and time you want, and how many bags you want collected and pay Airportr directly.
Check in online for your flight via Virgin Atlantic – online check-in opens 24 hours before your flight departure
Airportr will arrive at the agreed time and check your boarding pass and passport, then seal and photograph your bags.
No need to carry heavy sports equipment or bags
No need to go to the check in desks, simply head straight to the gate
Yes, you'll need to check in online in the normal way.
Online check-in and a boarding pass are required. If these cannot be obtained, the Airportr reservation must be cancelled.
When Airportr hands over your bags to the Virgin Atlantic check-in staff, they will advise any bags that are additional or overweight. Airportr will then pay any amount that’s due and then email you with the details and documentation showing why there was a charge and reclaim this from your credit card.
You will receive an SMS from Airportr confirming the bags have been checked in and a personalised tracking link. You’ll also receive copies of your baggage receipts.
No, you will still need to collect your bags from the baggage carousel in the normal way.
Yes, anyone who is having a piece of luggage collected needs to be there when the driver collects.
You will need to show a passport and a boarding pass (digital or printed) for each passenger who has a bag collected.