If you're on the quest for a slice of luxury in an historic location within the heart of New Orleans' French Quarter then look no further than the Hyatt which has access to Bourbon Street as well as wonderful views from above. All of the hotel's guest rooms display a modern design, have 12ft ceilings and are very spacious. If you're looking to relax and regroup then your own peaceful pocket is just moments away in the hotel’s indoor atrium or French Quarter style garden courtyard. Another excellent option is the superb swimming pool which comes complete with bar and courtyard setting to help you relax and unwind prior to experiencing a wealth of on-site dining options. Enjoy casual ambience in the market with Powdered Sugar, traditional seafood dishes at the Red Fish Grill and cocktails and snacks at the Batch Bar. Of course, when you have direct access to the Hard Rock Café, burgers and live music can be quite enticing and thanks to the hotel’s gym you can devour whatever you fancy and still leave room for dessert.
Amenities
Families
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
Located on Iberville Street, next to Bourbon Street in New Orleans' French Quarter. Transfer time from New Orleans International Airport: 25 minutes.
Hotel information
254 rooms. All with air-conditioning, sofa, 42" HD TV with satellite channels, WiFi access*, iHome® docking station, coffee maker, fridge, safe, iron and board, and hairdryer. King Rooms with 1 king-size bed, sleeping maximum 2 adults.
Queen/Queen Rooms with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Courtyard King Room with 1 king-size bed, sleeping maximum 2 adults.
Courtyard Queen/Queen Room with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Holmes (New Orleans-inspired cuisine, open for all-day dining and drinks). Casting Call (poolside drinks and light bites, with DJ sessions on Fridays and Saturdays). Red Fish Grill (classic New Orleans restaurant, open for dinner and weekend brunch, with live piano music on Saturdays and Sundays). Hard Rock Café (famous burger restaurant, open for lunch and dinner). Room service*. Outdoor courtyard swimming pool. Fitness centre. Complimentary WiFi access. Laundry service*. Concierge. Valet parking $45 plus tax per day (payable locally, subject to change).
This hotel has a resort fee of $23 plus tax per room, per day (payable locally, subject to change).
Resort fee includes: - 2 Welcome Beverages (Beer, Cocktail, Wine) - Complimentary Wellness Water Station - Exclusive 20% Discounts to Cajun Encounters, and New Orleans Legendary Walking Tours - Sazerac House Merchandise Discount - Private tour of Sazerac House for Hyatt Centric quests only. - Complimentary Dessert at Red Fish or Hard Rock with purchase of Entrée - Weekend Yoga in the Courtyard
2 nights.
*Denotes local charge
Based on 604 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (379)
Very good (103)
Average (50)
Poor (35)
Terrible (37)
bartender ignored my wife
Jun 10, 2025joshua b
The daytime bartender is an eastern European gentleman and he completely ignored my wife. He was quick to get my drink, but still ignored my wife. I had to point out that she had been waiting before I got there. He didnt say anything about it and asked what she wanted, but by that time she was just ready to go up to the room. It was wildly…
Read more
The daytime bartender is an eastern European gentleman and he completely ignored my wife. He was quick to get my drink, but still ignored my wife. I had to point out that she had been waiting before I got there. He didnt say anything about it and asked what she wanted, but by that time she was just ready to go up to the room. It was wildly disrespectful. Also the carpet in our room was weirdly sticky. Also, our room wasnt ready when we came to check in. Overall a pretty big let down. Location is cool though if you get past the poor service.
Read less
Great Location to Relax and Enjoy in NOLA
Jun 9, 2025terrycX5979WXBroadview, Illinois
This hotel lobby was comfortable and inviting to sit in and share time with friends. The front desk and bar staff were helpful and knowledgeable about the area. The hotel is located only one block off Bourbon street, so it was within walking distance of bars, restaurants and shopping. Several of the employees really shined and almost all…
Read more
This hotel lobby was comfortable and inviting to sit in and share time with friends. The front desk and bar staff were helpful and knowledgeable about the area. The hotel is located only one block off Bourbon street, so it was within walking distance of bars, restaurants and shopping. Several of the employees really shined and almost all seemed to really care whether or not we enjoyed our stay during the 4 nights we spent here. The beds were comfortable and the water pressure in the shower was good. Our room was spacious and overlooked the outdoor pool. We ate breakfast in the hotel twice, and both times were satisfied with the meal. It was a bit pricey, but no more so than the sit down options within walking distance. Overall, I would recommend it as a great place to stay.
Read less
Comfortable and pleasant stay
Jun 9, 2025Tara T
Friendly, well maintained, clean and comfortable. Our stay was pleasant, and our needs were met. The rooms have a nice layout, well-furnished and clean. Beds are comfortable and bathrooms kept clean. The hotel is lovely, and the staff are on the ball and friendly.
Our family weekend outing.
Jun 9, 2025mrgrocerman
The ENTIRE staff there were genuinely friendly and helpful. The hotel was very clean and everything worked properly in our room. I can't speak more highly of this hotel. I would give it 5 stars (out of 5). I would recommend this hotel. If you have the Hyatt credit card the benefits are even better!
Great find!
Jun 6, 2025BillTaylor CToms River, New Jersey
The hotel is in a great location just off Canal and just off Bourbon. For the latter, there is direct access through Hard Rock Cafe or Red Fish Grill.
The suite with a back door to the pool area was wonderful. The pool area itself was above what we expected.
The lobby was more than great, with a very nice, very clean bar, lots of windows and…
Read more
The hotel is in a great location just off Canal and just off Bourbon. For the latter, there is direct access through Hard Rock Cafe or Red Fish Grill.
The suite with a back door to the pool area was wonderful. The pool area itself was above what we expected.
The lobby was more than great, with a very nice, very clean bar, lots of windows and light, great seating and booths and a nice breakfast area. The frond desk staff were mostly exceptionally helpful — shout-outs to Maya and her gang.
The trolley stop is a block away, just out the door. The French Quarter’s deepest recesses, the other direction, a few blocks to the heart of it.
Nothing to do with the hotel, but a trolley ride to the WWII museum is a day or days worth of fascination — do it!
Read less
bartender ignored my wife
