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Access Orlando: Special Assistance holidays

Disabled holidays in Orlando

In a land of magic, everybody should be able to make the most of the action and adventure to be had. Don’t hold back on seeing the world — whatever you need to make your dream holiday a reality, we’re here to help. From assistance in the parks to help getting around on the road, we’ve got the options to help you access Orlando.  

Theme park accessibility and safety 

Help is at hand at all the theme parks in Orlando. You’ll find essential ride guidance and safety information at the entrance to all the attractions. You’ll be able to see any height or health restrictions and safety considerations in place to help you make an informed decision on whether it’s suitable, comfortable and safe for you to ride. 

Please do not hesitate to contact our Special Assistance team by e-mail 
special.assistance@virginholidays.com for any additional infomation before you travel.

Getting around

  • Delivery/Collection
    Our supplier can deliver and collect from Orlando international Airport OR your Orlando area hotel.
    They offer a personal delivery service and will contact you prior to leaving the UK to let you know who your driver will be, their contact number and where to meet.

  • Rental Age
    You must be a minimum age of 21 to be able to rent with a valid driver’s licence.

  • Mileage Allowance
    Reservations include 150 miles per day as standard.
  • Fuel
    The rentals come with a full tank of fuel and are to be returned full.
  • Breakdown Cover
    Included with every rental. Includes emergency wheelchair passenger transportation, lift and ramp emergency repair, wheelchair and scooter assist, towing, battery service, flat tire assistance, lost key or lock out assistance, out of fuel
  • Disability Badge
    Florida Department of Highway Safety & Motor Vehicles link confirms that visitors can use their own UK disability badges providing it has the internationally recognised wheelchair symbol.
  • Range of choice
    We offer a 6 seat and 8 seat, fully air conditioned van options. You can also choose to add GPS

If you’re looking for Orlando wheelchair transportation (including wheelchair van rental), need a mobility scooter in Florida, or just want more information about Florida accessibility, let us know and we can help you out. 

Airport assistance

You can book any airport assistance you might need when arriving in Florida through Virgin Atlantic or the airline you’re flying with. While we aren’t able to do this directly for you, making sure you have a stress-free experience is important to us. We can point you in the right direction with an airline’s contact details, who will be happy to discuss your needs at both the airport and during your flight. Make sure you contact them as soon as possible, as different airlines have different assistance measures and procedures in place, so to avoid any disappointment, do get in touch ahead of your flight so they can have everything ready for your departure and your arrival in Florida.

Our top Florida wheelchair accessible hotels

*Please note: not all of our villas and homes in Orlando are suitable for those with walking difficulties. Walk-in showers and single storey homes are on a request only basis. At this present time, we are unable to guarantee any special requests relating to accessibility.

Contact us

Virgin Holidays Special Assistance Team can be contacted at special.assistance@virginholidays.com

Please find further information on our main Special Assistance page.