Shangri-La Hotel Bengaluru

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397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.

Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Bangalore View Rooms offer views of the city or the pool, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Panorama View Rooms offer views of Bangalore Palace, Vidhan Soudha or Bangalore Golf Course, with either 1 king-size bed or twin beds, sleeping maximum 3 people.

Horizon Club Rooms are the same as above, but includes daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Premier Suites offer views of the city's most iconic landmarks, and feature a separate living room and workspace, and bedroom with 1 king-size bed, sleeping maximum 3 people. Premier Suites also include daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.

Wonderful experience

Jul 25, 2025 Siddharth-rs Hubli-Dharwad, India

The Panorama View Room at Shangri-La Bengaluru is a luxurious retreat with stunning city views from floor-to-ceiling windows Overall, the Panorama View Room at Shangri-La Bengaluru offers a luxurious and memorable experience, with its spacious design, stunning views, and premium amenities. I’d rate it 4.5 out of 5, highly recommending Thank you,… Read more

Pathetic Hospitality

Jul 19, 2025 Navigator50475907421 Mumbai, India

Extremely humiliating experience by the Lounge person. No turn down service was given during my stay of 3 nights. Will never be staying at this hotel ever. Food was average, architecture of hotel is good though.

Shangri La - An unforgettable experience

Jul 13, 2025 Ajay2506

We had a truly pleasant and memorable stay at Shangri-La Hotel and Resort, Bangalore. It was a long stay, yet we didn’t want it to end — that’s how welcoming and heartwarming the experience was. From the very beginning, check-in was smooth, and the staff were exceptionally polite, warm, and attentive. Every time we entered the hotel lobby, the gatekeepers and security team greeted us with genuine smiles and asked about our well-being, always ready to help in any way. One particular moment still stays close to our hearts: my wife greeted a young gatekeeper named Pawan by his name. The next time we walked by, he cheerfully greeted her back — remembering her name. That small, thoughtful gesture truly made her day and reflected how quick he was in building rapport with guests. Our room was spacious, clean, and very well-maintained. The housekeeping team, led by Avinash, along with Sumana, Akshaya, and others, were efficient, trustworthy, and cooperative. We could even leave our valuables in the room without worry, which speaks about the trust we had in them. We also created many fond memories during our meal times. The chefs at B Café, especially Prabhat and Qutub, went out of their way to ensure we had delicious vegetarian breakfasts. On one particularly crowded Sunday, Qutub still found the time to make us some special rolls — a gesture we’re truly grateful for. Aashish was our another favorite. He introduced us to the best tortillas and avocado toast we’ve had! On our final day, he and Amritha surprised us with a lovely chocolate treat and a farewell cake — it was such a thoughtful goodbye. Special thanks to all the staff and Rohit who always helped us with whatever we asked for and Rajat for rocking the lungi and best coffee. And the Saffron's Chef Mr. Pankaj delighted us with delicious Indian cuisine, adding to our experience we enjoyed throughout our stay. Ranbir being gracious enough to offer us that he will ask chef to cook whatever we like. We're also thankful to the entire team at B Café who worked tirelessly yet cheerfully, making each meal special. And last but not least, a heartfelt mention to Mr. Asif, the manager at B Café. He was always cheerful, grounded, and approachable, setting a great example for his team. Special mention to Concierge/Transport team in agreeing to our demand of charging our e vehicle, we also had good interaction with guards who all were always smiling and greeted us whenever we crossed them 😀 This stay was not just about comfort and luxury — it was about the people who made us feel at home. The warmth, attentiveness, and hospitality we experienced at Shangri-La made our long stay unforgettable. We carry these memories with a smile and look forward to coming back again. Lastly we are really sorry if we have missed out on anyone. Read less

One fantastic night and one disturbed. We leave, sadly feeling tired! The staff were really friendly throughout.

Jul 13, 2025 N4175GQmartinh

All things considered it was till enjoyable, with most of the food being great, especially our dinner at the Chinese restaurant in the hotel. The team were friendly and helpful too and the hotel is an oasis from the noise of town. We needed peace and we largely got it. What really let the place down was the lack of separation from a huge wedding and the other guests not attending. We could hear the noise of the sound system even on the 14th floor but not enough to stop us sleeping. However, wedding guests charging up and down from 130am did! We ought to have complained but toughed it out. So we leave tired and disappointed unfortunately. For transparency we were offered a small sum (£15) off the total £1200 bill and I think the manger could have stepped up at this point and chose not to. We would consider coming again but I would first check and get a guarantee of no wedding if we do! Read less

Thank You, Team Shangri-La..!

Jul 11, 2025 Rajive S

Though we have visited Shangri-La properties in other locations, this was our first experience at Shangri-La Bangalore, and it was nothing short of exceptional. From the beautifully maintained premises and thoughtfully designed spaces to the consistently outstanding service, everything reflected the brand’s hallmark of excellence. The staff were remarkable across all touchpoints. While it's difficult to name everyone, a few individuals truly stood out. Vaishnavi, ever cheerful, welcomed guests with a warm, genuine smile that set a positive tone from the moment we entered. Salini from the Front Office was a standout: always patient, proactive, and empathetic. She went the extra mile every single time, ensuring that any concern was addressed with care and professionalism. Syed was constantly present and ready to assist, offering help whenever we were around. And Chetan and John, more than just doormen, ensured the experience of being welcomed began the moment we arrived at the property. Beyond the people, the culinary experience was outstanding. The in-room dining and restaurant offerings were excellent. The overall setup, ambiance, and service delivery were all impeccably managed. Pankaj, the chef from BCafe was a gem. Overall, it was truly inspiring to see a team so passionate, attentive, and professional. All of them, those named and many others, are true assets to Shangri-La. I sincerely wish them continued growth within the property and the wider Shangri-La Group. We leave with fond memories and look forward to returning. Read less

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