Royal Sonesta Chicago River North

Chicago, USA

Star rating

Sable Kitchen + Bar
King Deluxe Room
Queen Queen Deluxe Room
1 of 5
Sable Kitchen + Bar
King Deluxe Room
Queen Queen Deluxe Room

The hotel

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    Anyone wishing for a sophisticated and calming approach to accommodation in Chicago should look no further than the Royal Sonesta which rates guests' well-being and comfort levels just as seriously as the stylish interior décor. The hotel offers just that little bit extra with personalised in-room Yoga sessions on the TV or perhaps you would prefer an early morning jog? Of course, you don't have to jog to be able to enjoy the sights and guests staying at the Palomar will be pleased to learn that River North, Navy Pier and the Magnificent Mile are all within walking distance. Further fabulous fitness facilities come in the form of the hotel's indoor heated swimming pool and 24-hour gym which are both guaranteed to help you work up an appetite just in time to check out the gastro-lounge dishes at the Sable Kitchen & Bar. What with in-room dining options and complimentary wine tasting sessions every day at 5.00pm, it's a wonder that you'll find the time to set foot outside however, it would be rude not to so this is your chance to give the Windy City a whirl.

    Amenities

    • Bar
    • Fitness Centre/Gym
    • Internet Access
    • Laundry Service
    • Restaurant
    • Safety Deposit Box
    • Swimming Pool
    • Close to City Centre

    Where is it

    Situated at the intersection between East Illinois Street and North State Street, the Palomar is right at the centre of the action with a world of shopping, sightseeing, dining and good times right on your doorstep or just a few blocks walk away. Transfer time from Chicago O'Hare International Airport: 35 minutes.

    Hotel information

    261 guest rooms and suites. All with floor to ceiling windows, 37” HD LCD TV with cable and movies on-demand, in-room yoga TV channel and yoga mat, iHome docking station, alarm clock and safe. King Deluxe Rooms are 325 sq ft and have floor-to-ceiling windows with skyline views, with 1 king-size bed, sleeping maximum 2 adults.

    Queen Queen Deluxe Rooms are 365 sq ft and have floor-to-ceiling windows with skyline views, with 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

    One Bedroom Suites are 630 sq ft and have a separate living room, floor-to-ceiling windows with skyline views and a Fuji jet soaking tub, with 1 king-size bed and sofa bed in the living area, sleeping maximum 3 adults or 2 adults and 2 children. 4

    Sable Kitchen + Bar (open for brunch, dinner and afternoon/late night drinks). 24-hour room service*. Hosted evening wine hour. Heated indoor swimming pool and sundeck. 24-hour fitness centre. Fitness classes*. In-room spa services*. Palomar Baby Butler* (baby amenities in-room such as bath tub, nightlight, humidifer and more). Complimentary morning coffee and tea. Laundry/dry-cleaning service*. Valet parking $62 plus tax, per day (payable locally, subject to change).

    There is a resort fee of $32 (tax inclusive) per room, per night (payable locally, fee subject to change).

    Resort fee includes:- WiFi access - $10 food and beverage credit at CBR - Access to fitness centre - 2 bottles of water daily. Resort fee inclusions are subject to change and availability. Please check with the hotel for the most up-to-date information.

    *Denotes local charge.

    Please note: One person must be aged 21 years and over in each room at check-in.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (2784)
    • Very good (715)
    • Average (138)
    • Poor (48)
    • Terrible (29)
    Image of the Tripadvisor rating Friendly staff and very clean!

    Jul 28, 2025 annamG9525HE

    Very clean and spacious rooms. My background is in the cleaning business so I tend to be nitpicky about hotel rooms. This one was the cleanest hotel I've stayed at in a long time. Shaunda was super friendly to our 1 year old while we were hanging out in the lobby. Highly recommend this hotel!
    Image of the Tripadvisor rating Great Visit

    Jul 28, 2025 starkfam2000 Grand Rapids, Michigan

    Good visit. Clean hotel in a great location. Red line right across the street and near to the river and magnificent mile. Restaurant on site is very nice. Downside is the pool has been shut down by the city, ice machine did not work, and our headboard was in bad shape. Not what you would expect from a hotel of this stature. 17th floor… Read more
    Good visit. Clean hotel in a great location. Red line right across the street and near to the river and magnificent mile. Restaurant on site is very nice. Downside is the pool has been shut down by the city, ice machine did not work, and our headboard was in bad shape. Not what you would expect from a hotel of this stature. 17th floor terrace was beautiful but closes at 10 pm, so not a lot of time to enjoy the night skyline during the summer. Great lobby and awesome patio out front for relaxing. It was $78 to park my car, but not unusual for downtown Chicago. I did see self park options down the street for $45. Read less
    Image of the Tripadvisor rating Shawnda is excellent and very helpful and kind and helps you with a genuine smile.

    Jul 27, 2025 Randy W chicago

    Shawnda was excellent very helpful and had absolutely wonderful customer service and she smiles the whole time she is helping you.
    Image of the Tripadvisor rating A decent hotel within walking distance to sites

    Jul 27, 2025 _mal_miller2017 Jacksonville, Florida

    Overall, I'd say this is a decent place to stay in Chicago. Somewhere in between 3 and 4 stars. Pros: The staff is kind and helpful, the lobby and entrance are nice and quaint. The fruit infused water is delicious, especially on a hot summer day. The space of the king bed suites are nice and the rooms w/suites attached are pretty spacious. The… Read more
    Overall, I'd say this is a decent place to stay in Chicago. Somewhere in between 3 and 4 stars. Pros: The staff is kind and helpful, the lobby and entrance are nice and quaint. The fruit infused water is delicious, especially on a hot summer day. The space of the king bed suites are nice and the rooms w/suites attached are pretty spacious. The Magnificent Mile, the river walk, and good food are just a short walk away. Con: We arrived after work at 10pm only to learn that they were already at capacity due to a plumbing issue that made half of the rooms uninhabitable. Upon further questioning, we learned that this had been an issue for 2 days but we weren't notified of it, even after we called earlier that day to notify them of the late arrival. They placed us in a makeshift room from the living room that was connected to someone else's room with a pullout bed. Not the worst thing to ever happen, but definitely not ideal. The only thing that made it okay is the staff's commitment to upgrading our room the next day, not charging for that night's stay, and a complimentary bottle of wine. This is the main reason I'm giving the 4 stars b/c they did right the wrong. Also, before entering the upgraded room, they were installing tv's that afternoon so we actually couldn't use our room for an hour and a half. Not a bad hotel at all and I commend them on pivoting and rectifying the situation, but the communication could stand to be improved on things that impact the guest. Some of the upholstery could stand to be repaired in the rooms as well. Read less
    Image of the Tripadvisor rating Mom & Daughter Trip 7/2025

    Jul 26, 2025 MSBlondie001

    Ms Shonda with public space, Was so nice and helpful. She gave us some tips on Chicago, she got me some towels and all she do is smile and ask you how are you and do you need anything. Such a sweet lady. I hope to run into her again in the near future. All employees she smile and be polite to the guest. I smile just when I see her. Thanks Shonda… Read more
    Ms Shonda with public space, Was so nice and helpful. She gave us some tips on Chicago, she got me some towels and all she do is smile and ask you how are you and do you need anything. Such a sweet lady. I hope to run into her again in the near future. All employees she smile and be polite to the guest. I smile just when I see her. Thanks Shonda for making my stay very pleasant. Read less