Jewel Grande Montego Bay

Montego Bay, Jamaica

Star rating

The hotel

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    If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

    Amenities

    • Kids Club
    • Teen Club
    • Anniversary and special occasions
    • Honeymoon
    • Bar
    • Evening Entertainment
    • Fitness Centre/Gym
    • Internet Access
    • Restaurant
    • Room Service
    • Spa
    • Swimming Pool

    Where is it

    This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

    Hotel information

    217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

    Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

    All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

    Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

    One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

    One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

    One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

    One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

    Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

    Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

    Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

    Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

    Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

    The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

    8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

    Daily and nightly entertainment.

    Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

    Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

    *Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
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    Traveller rating

    • Excellent (1934)
    • Very good (383)
    • Average (156)
    • Poor (44)
    • Terrible (79)
    Image of the Tripadvisor rating Second Time Around

    Jul 27, 2025 M P

    My family and I just returned from our second stay at the Jewel Grande. We had the 2BR OF deluxe suite. THE GOOD: The staff does a wonderful job at keeping the grounds immaculate. Our suite was spacious and cleaned daily. There were several different onsite restaurants to enjoy and a lot of variety. We found the food to be delicious. The staff was… Read more
    My family and I just returned from our second stay at the Jewel Grande. We had the 2BR OF deluxe suite. THE GOOD: The staff does a wonderful job at keeping the grounds immaculate. Our suite was spacious and cleaned daily. There were several different onsite restaurants to enjoy and a lot of variety. We found the food to be delicious. The staff was very attentive and helpful. Shout out to Shameka in dining and Andre in the gift shop. They were both very helpful and polite. THINGS TO IMPROVE: There were plumbing issues from the start. The water pressure was too high and the toilets were running (probably due to pressure). We did not have hot water one night. The faucet did not reach over the sink far enough, so the entire sink area would get wet. We had to constantly ask for face cloths (staff should leave at least 2 per day/guest). TIPS: Review & Book restaurants/excursions upon arrival. Before heading to the beach, ensure you have towel cards issued by the front desk to pick up towels from the towel hut located by the main pool. Read less
    Image of the Tripadvisor rating Losing the touch!!

    Jul 24, 2025 yjohnson26 Ocho Rios, Jamaica

    I want to start on a positive note—the butler suites are fantastic, and the rooms are well-appointed. I have stayed at the Jewel Grand approximately three or four times in the past, and I've always had a pleasant experience. However, during my most recent visit, neither my guest nor I felt the charm we had previously enjoyed. Firstly, we were… Read more
    I want to start on a positive note—the butler suites are fantastic, and the rooms are well-appointed. I have stayed at the Jewel Grand approximately three or four times in the past, and I've always had a pleasant experience. However, during my most recent visit, neither my guest nor I felt the charm we had previously enjoyed. Firstly, we were surprised to learn that room service incurs an additional fee, as we had not encountered this policy during our previous stays. Additionally, I requested to speak with a supervisor, but I was informed that one would reach out to us, which did not happen. Unfortunately, the level of professionalism from some personnel members was lacking during this visit, leaving me disappointed with my overall experience. Sincerely, Read less
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    Jul 23, 2025 Sophia D

    "We stayed at this resort from July 13th to July 19th. We had a wonderful time. From check in to check out we had a great time. We ate at several restaurants during our stay. The cuisine was awesome from ackee and salt fish, to bammy, bread fruit, jerk chicken, curried chicken, mixed vegetables, plantains, soursop juice (which brought back… Read more
    "We stayed at this resort from July 13th to July 19th. We had a wonderful time. From check in to check out we had a great time. We ate at several restaurants during our stay. The cuisine was awesome from ackee and salt fish, to bammy, bread fruit, jerk chicken, curried chicken, mixed vegetables, plantains, soursop juice (which brought back memories from my childhood), sorrel juice, desserts, and more, we ate WELL every single day. Every staff on the resort was very welcoming and very professional in doing their job with excellence. The resort was relaxing, and we had very good weather. Our excursion to the Bob Marley house was great. Our driver Ian handled the roads up to the mountains well. Our tour guide was very informative as she talked about Jamaica, the culture, the people, the wonderful cuisine and so much more. The Michael Jackson show was awesome too. We had such a great time, and we appreciated the excellent customer service from everyone we encountered on the resort. THANK YOU!" Sincerely Sophia Delva-Saunders Read less
    Image of the Tripadvisor rating Amazing stay at the Jewel Grande!

    Jul 19, 2025 X7758FRkimberlym Macomb, Michigan

    Absolute perfection! Our family visited the Jewel Grande last week and it was amazing! Our room was clean and beautiful, the food was great at every restaurant, and the best part was the wonderful staff. These are the kindest, most accommodating people we have ever come across during our travels! Jermaine is the best! He played ping pong (he’s the… Read more
    Absolute perfection! Our family visited the Jewel Grande last week and it was amazing! Our room was clean and beautiful, the food was great at every restaurant, and the best part was the wonderful staff. These are the kindest, most accommodating people we have ever come across during our travels! Jermaine is the best! He played ping pong (he’s the champ!) and cornhole with our family and added so much fun to our trip! He is the nicest guy and just so much fun! Special K at the sentry pool bar was awesome too! And Inez at the spa gave me the absolute best foot massage I’ve ever had in my life! The Himalayan salt room at the spa is beautiful! I highly recommend the Jewel Grande! Read less
    Image of the Tripadvisor rating The Jewel is grand indeed.

    Jul 16, 2025 Scott C NJ

    Two weeks after our stay and I miss it already. We traveled with two adults and a teen. The room was a pleasant surprise...it was huge! We had a full kitchen, although the only provided items were mugs and glasses, so not sure of the point. There was also a full washer and dryer which was a bonus. The fridge was stocked daily, and the room… Read more
    Two weeks after our stay and I miss it already. We traveled with two adults and a teen. The room was a pleasant surprise...it was huge! We had a full kitchen, although the only provided items were mugs and glasses, so not sure of the point. There was also a full washer and dryer which was a bonus. The fridge was stocked daily, and the room was cleaned well each day. My only complaint is the sofa bed. My son had to sleep on the couch since the pull-out bed was horrendous and could not be slept on. The food: Fantastic! We couldn't stop eating the jerk chicken and had it almost every day. The breakfast buffet was fantastic. I'm not a breakfast food person, and there were lunch options always available (ackee & saltfish and rundown? Heck yeah!) We tried all the restaurants. The Asian (the one that requires a reservation) was mid, but the rest were great. We only waited a bit for the steakhouse. My personal favorite was the buffet which we hit up twice. The curry goat was out of this world. The beach situation varied. The employees work hard each morning clearing the endless supply of seaweed. There was little seaweed in the protected swim area during the second half of our trip. There were always areas without seaweed. Beach chairs were available with umbrellas. Definitely go for a catamaran sail. Our captain was a hoot. The pool entertainment was a blast. If you're not a fan, there's a quiet pool on the other side of the resort. Again, always chairs available. My request to this resort and pretty much every other resort...get more umbrellas! One of my favorite aspects of this resort: Reggae! I'm a huge reggae fan and it was constantly played wherever you went. I was scared of hearing American pop music, but the only time I heard that was during pool entertainment events. Thank you for this! Gripes: Not many. A place to return used plates and glasses would be great. Although they are collected, sometimes they piled up and it's not pleasant sitting next to someone's old lunch. Tips: Bring an insulated cup for frozen drinks and a metal straw. They use paper straws which stink with a daiquiri. Hit up the Hip Strip for souvenirs ($7.99 t-shirts!) and absolutely go to the Pork Pit (best jerk I've ever had). Read less