Holiday Inn Toronto Downtown Centre

Toronto, Canada

Star rating

The hotel

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    Offering a high standard of comfort in a great location, you’re close to Toronto’s many and varied attractions at this downtown hotel. After a busy day sightseeing, relax on the sun deck or swim a few lengths in the indoor heated pool. Thirty Bar and Lounge for a glass or two of something delicious, and the menu is varied to suit all tastebuds - from flavourful butter chicken to delicious Atlantic salmon - but there’s also no end of eateries close by, spoiling you for choice!

    Amenities

    • Great For A Base
    • Fitness Centre/Gym
    • Hot tub
    • Laundry Service
    • Room Service
    • Safety Deposit Box
    • Close to City Centre

    Where is it

    1-block from the Yonge Street subway stop and within 1.5 km of major attractions such as the Ontario Parliament Building, Royal Ontario Museum and CN Tower. Transfer time from Toronto International Airport: 45 minutes.

    Hotel information

    513 rooms on 23 floors in 1 building. All with air-conditioning, satellite TV with pay-per-view films, WiFi access, mini-bar, tea/coffee maker, safe, hairdryer, bathroom amenities, and iron and ironing board. 

    Standard Rooms have either 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 people.

    Premium Rooms are slightly larger in size, and offer city views, with 1 king-size bed, sleeping maximum 2 people.

    Suites feature city views, a separate living area, and 1 king-size bed, sleeping maximum 2 people.

    Thirty Restaurant and Lounge (International cuisine). Indoor swimming pool. Fitness centre. Complimentary WiFi access. Dry cleaning/laundry service*. Gift shop. Self-parking CA$40 per day (payable locally, subject to change).

    *Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (442)
    • Very good (1018)
    • Average (491)
    • Poor (172)
    • Terrible (124)
    Image of the Tripadvisor rating Lovely Hotel

    Jul 27, 2025 Guide40967779873 Glasgow, United Kingdom

    We arrived before check in and the reception staff were accommodating and got our room ready so we could check in early. The room was nice. It was very clean and had everything we needed. The only issue we had was the toilet didn’t flush. So we needed to fix the toilet after every use which was a bit of a pain but everything else was great. The… Read more
    We arrived before check in and the reception staff were accommodating and got our room ready so we could check in early. The room was nice. It was very clean and had everything we needed. The only issue we had was the toilet didn’t flush. So we needed to fix the toilet after every use which was a bit of a pain but everything else was great. The housekeeping staff were so lovely and spoke to us every morning when we were leaving. The location of the hotel was great as it was a short walk from Dundas Square and the subway was right outside. There were lots of shops nearby! When we checked out we just dropped our room key into the dropbox and we left our bags with no problems. Overall, this was a lovely hotel to stay in, it had everything I needed and I would definitely stay again. Read less
    Image of the Tripadvisor rating Good location, not the best hotel

    Jul 19, 2025 Landk708 Edinburgh, United Kingdom

    Good location and good price for 2 days to end our trip, room basic but what we need it for. Found it quite tired and lobby toilets unclean. Pool area is old and very dirty, hair everywhere and really made me feel unclean - yuck! Found front desk staff quite rude and unhelpful particularly a woman- couldn’t leave our bags on arrival had to pay… Read more
    Good location and good price for 2 days to end our trip, room basic but what we need it for. Found it quite tired and lobby toilets unclean. Pool area is old and very dirty, hair everywhere and really made me feel unclean - yuck! Found front desk staff quite rude and unhelpful particularly a woman- couldn’t leave our bags on arrival had to pay $50 for early check in instead. Great souvenir shop inside worth noting Read less
    Image of the Tripadvisor rating Deafening noise 24/7 is a complete dealbreaker for an otherwise OK hotel

    Jul 15, 2025 Daniel A

    There are both good things and bad things to be said about this hotel. However, the noise is a major dealbreaker that should keep anyone away from this hotel. I'll get back to this. Anyways: The staff is a big positive. Both the receptionists, the cleaners and the maintenance guy were helpful and friendly. The lobby area is alright, rooms were… Read more
    There are both good things and bad things to be said about this hotel. However, the noise is a major dealbreaker that should keep anyone away from this hotel. I'll get back to this. Anyways: The staff is a big positive. Both the receptionists, the cleaners and the maintenance guy were helpful and friendly. The lobby area is alright, rooms were clean, breakfast was good, and location is decent. On the flip side, if the rooms really are refurbished, the contractors did a very sloppy job. Carpets are visibly worn, and there are details throughout the entire room, especially the bathroom, which should make any tradesman hang their head in shame. Simply poor quality on the finish throughout. Bed was squeaky and too bouncy. Elevators are slow, so despite them having four elevators, you may very well be waiting a looong time to get up or down. There is a fixed shower head only, and it's mounted at about 5'9" height. I'm 6'3" (191 cm), and had the shower head under my chin. If you're anywhere close to 6 feet tall, get ready to crouch in the shower. Oh, and the "water-saving" shower head is just annoying. I had to shower for 3x as long to get a thorough rinse, so it doesn't save any water, it just wastes time. Having a 20+ minute crouching shower every day is no fun. HOWEVER, good things and bad things aside, the thing that makes this an awful stay is the absolutely horrendous NOISE. I was first given a room in the back, with a gargantuan outdoors ventilation system just outside my window running 24/7. There is seemingly no sound isolation whatsoever in this hotel, so it felt like I was living inside a jet engine. The indoor AC was also incredibly loud, but even when I managed to turn that off (thanks, maintenance guy), the outside one was just as loud anyway. I was told this was a very well-known issue, and I was encouraged to ask the reception for a new room. Unfortunately, I had to spend one night inside that jet engine, but from day 2 onwards there were other rooms available, and I could choose between the same room a few floors up, or a room facing the street with all the traffic noise that comes with it. I saw no reason why the noise would be significantly better a few floors further up, so I chose the traffic side. Sure, it was clearly better than the jet engine in the back, but it was still a lot of noise from the busy street outside, with police sirens, loud motorcycles, buses and alarms going off all night. There is also seemingly no sound isolation internally either, so whenever someone slams their door in another room, it sounds like they're right by your bedside. I could also hear every whisper from the hallway. It's like the door doesn't even exist. So to summarize, if your room is towards the back yard, you have the internal AC, slamming doors and external jet engine keeping you awake. If you're lucky enough to get a room towards the street, you still have the internal AC and slamming doors keeping you awake, but instead of the jet engine, there is the Toronto downtown keeping you awake. This is, as mentioned, a very well-known issue at the hotel, and they're advertising on the TV that you can get ear plugs and sleeping masks in the reception if you're a light sleeper. I'd like to mention then that I am __NOT__ a light sleeper. I used to work on a ship and slept like a baby right next to the roaring diesel engines and 12 meter waves. I slept through an apartment break-in, and I could probably sleep through a nuclear war. But I could not sleep within the jet engines of Holiday Inn Toronto Downtown. After four nights here, I am entirely exhausted. On the last day, I cancelled all my plans, and just laid in like a zombie all day. Completely sleep deprived. I cannot believe this doesn't get more attention in the reviews here. Perhaps it's better if you get a room higher up. My rooms were at the 7th and 9th floors, but they go all the way up to 22nd, I think. There are some pros with the hotel, like the food and the staff. But with the cons being the bed, showers and elevators, and the unbelievable noise as a complete dealbreaker, I am never staying here again. As their self-proclaimed flagship hotel, they should really invest in some soundproofing. Being a sleep deprived zombie ruined my Toronto stay entirely, which unfortunately has to result in a disappointing and abysmal rating from me. Read less
    Image of the Tripadvisor rating Great location, not super clean

    Jul 11, 2025 Global27418990383 Seengen, Switzerland

    Great location, good reception staff, rooms not as clean as hoped for . Plus: sports hall close by needs a lot of AC or cooli g, thats why the loud noise is permanently there, in case you are sleeping on the east side it the building. Lots if restaurants nearby; hotel restaurant not really the Place to stay (cold atmosphere)
    Image of the Tripadvisor rating A Nice Stay!

    Jul 6, 2025 Collectnstuff Ontario, Canada

    A nice stay, for my first time at this property. Check-in was fast friendly and helpful. The room was modern, clean and comfortable. The hotel is downtown, so not too far away from most things. The breakfast buffet was very decent, for the cost.