Chelsea Hotel

Toronto, Canada

Star rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
1 of 14
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

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    Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

    Amenities

    • Great For A Base
    • Kids Club
    • Teen Club
    • Wheelchair access
    • Families
    • Bar
    • Fitness Centre/Gym
    • Hot tub
    • Internet Access
    • Laundry Service
    • Restaurant
    • Room Service

    Where is it

    In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

    Hotel information

    1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

    Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

    Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

    Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

    E|CLUB Lounge inclusions:

    • Daily deluxe continental breakfast
    • Evening hors d'oeuvres
    • Hot drinks
    • Bottled water
    • Fresh fruit
    • Alcoholic drinks*
    • Soft drinks*
    • Newspapers and magazines
    • Complimentary WiFi

    Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.  

    Parking Information 

    Guest parking is $39 per night plus taxes, with unlimited in and out privileges. 

    Valet Parking (temporarily closed) is $49 per night plus taxes. 

    Non-Guest Overnight Parking is $44 per night plus taxes. 

    Non-Guest Rate/Hour is $3 per hour plus taxes.

    Daily Parking Rate is $15 (6 am – 6 pm). 

    Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk). 


    Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.

    Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.

    Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

    * Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (2257)
    • Very good (3232)
    • Average (2516)
    • Poor (1203)
    • Terrible (889)
    Image of the Tripadvisor rating Maybe more suitable for a younger generation

    Jul 27, 2025 ShoppingBound Ottawa, Canada

    Over the past twenty five years, I have visited this hotel on multiple occasions. While I appreciate its location, I must express my disappointment that the hotel has not maintained the standards I had encountered in the past. Check-in was relatively smooth, despite the high volume of guests. However, the large two-tower nature of the hotel can… Read more
    Over the past twenty five years, I have visited this hotel on multiple occasions. While I appreciate its location, I must express my disappointment that the hotel has not maintained the standards I had encountered in the past. Check-in was relatively smooth, despite the high volume of guests. However, the large two-tower nature of the hotel can sometimes lead to congestion. Our room was somewhat satisfactory, although the mirror in the bedroom was not cleaned. Unfortunately, the hair/body soap were not of the highest quality, and the hairdryer was not functioning. Despite my request for a hairdryer, we were not provided with one until after a 40-minute wait, so we decided to head out and explore with wet hair…which is not the end of the world. The bed was comfortable, but the room was noisy due to our location in downtown Toronto, which is prone to traffic and sirens. We know the hotel cannot control this external factor. On one occasion, when we returned to the hotel, we, along with other guests, encountered an issue with the doors on Walton Street, which is off Young Street. The doors were locked, and we were directed to enter through Gerrard Street. While this was a short walk, it was unclear why these doors closed so early. Considering the price of the room, I did not feel that it was worth the experience. I would have preferred to spend a few more dollars and stay in a more modern and updated establishment. While the hotel may be suitable for young individuals seeking a convenient location, it is not worth the cost for those who prioritize comfort and amenities. Read less
    Image of the Tripadvisor rating Good, but could be better

    Jul 25, 2025 Cathy E

    An enormous hotel so lots of people coming and going, it could be a bit noisy. Room was fine but a little bit tired, especially the bathroom fittings . Hard to plug anything in with an adapter attached. Unfortunately there is a massive building site next door, though I didn't hear much noise. Lifts were excellent. Breakfast options pretty… Read more
    An enormous hotel so lots of people coming and going, it could be a bit noisy. Room was fine but a little bit tired, especially the bathroom fittings . Hard to plug anything in with an adapter attached. Unfortunately there is a massive building site next door, though I didn't hear much noise. Lifts were excellent. Breakfast options pretty good. Very nice little patio area with some outdoor games for children. Staff generally very helpful eg with taxis, and especially grateful to security staff who tried very hard and very patiently to help my cousin who had left her cell phone in a taxi! Read less
    Image of the Tripadvisor rating Family Trip

    Jul 25, 2025 dustinphilippon Yellowknife, Canada

    My Fault more then then the hotels fault for lack of research and lack of questions pre check in ,,,
    Image of the Tripadvisor rating

    Jul 24, 2025 Rob H

    This hotel is certainly out dated. Bathroom has fixtures from days gone by. Certainly over priced for so called" 5 star rating" 1.5 stars is all it deserves. Need to step up your game Chelsea Toronro.
    Image of the Tripadvisor rating My stay

    Jul 24, 2025 jvgfav32hx Collingwood, Canada

    My experiance was great from booking to checking in staying and booking out also great location for seeing City