Great and quick service!!
Aug 8, 2025 Addieball13
Gianni and Anthony were both amazing!! Thank you both so much for the great and quick service! We will be coming back to the beach for sure!!
Fontainebleau Miami Beach
Mid Beach, Miami
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The hotel
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Amenities
- Windsurfing
- Wheelchair access
- Families
- Bar
- Fitness Centre/Gym
- Internet Access
- Laundry Service
- Night Club
- Restaurant
- Room Service
- Safety Deposit Box
- Spa
Where is it
On 22 acres of beachfront, in the heart of mid-Miami Beach. A 15-minute drive to Ocean Drive and 10 minutes to Lincoln Road Mall. Transfer time from Miami International Airport: 25 minutes.Hotel information
1,504 rooms and suites on 37 floors in 2 buildings of the original design (Chateau & Versailles), and 2 state-of-the-art towers with suites; all 4 buildings have lifts. All rooms feature air-conditioning, plasma TV with pay-per-view films and games, WiFi access, safe, hairdryer, mini bar*, iron and ironing board, and Lapis Spa toiletries.
Deluxe Bayview Rooms are 300 sq ft and have views of downtown Miami or Biscayne Bay, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Deluxe Bayview Rooms with Balcony are 320 sq ft and have views of downtown Miami or Biscayne Bay from the private balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Ocean View Rooms are 320 sq ft and have views of the Atlantic Ocean, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Deluxe Ocean View Balcony Rooms are 400 sq ft and have views of the Atlantic Ocean from the private balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Bay View Junior Suites are 552 sq ft and have views of downtown Miami or Biscayne Bay, with either 1 king-size bed plus a sofa bed, or 2 queen-size beds, sleeping maximum 4 people.
Bay View Junior Suites with Balcony are as above, but with a private balcony.
Trésor Bay View Junior Suites are 500 sq ft and have a private balcony, kitchenette with mini-fridge, sink and microwave, and 1 king-size bed plus sofa bed, sleeping maximum 3 people.
Trésor Ocean View Junior Suites are as above, but with views of the Atlantic Ocean from the balcony.
Sorrento Ocean View Junior Suites are 575 sq ft and have views of the ocean from the oversized balcony, featuring floor-to-ceiling windows, a whirlpool tub in the bathroom and a kitchenette, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Sorrento Oceanfront Junior Suites are 550 sq ft and have unobstructed views of the ocean from the balcony, featuring floor-to-ceiling windows and a whirlpool tub in the bathroom, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Oceanfront Junior Balcony Suites are 640 sq ft and are located on the top two floors of the Chateau Tower, offering unobstructed views of the Atlantic from the balcony. They have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Sorrento Ocean View One Bedroom Suites are 1011 sq ft and have an oversized balcony, large separate living room, fully-equipped kitchen with GE Monogram stainless steel appliances and washer/dryer, and 1 king-size bed, sleeping maximum 2 adults.
Sorrento Oceanfront One Bedroom Suites are 900 sq ft and have an oversized balcony with views of the ocean, separate living room, bathroom with oversized jet whirlpool tub, fully-equipped kitchen with GE Monogram stainless steel appliances and washer/dryer, and 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults.
Trésor Oceanview One Bedroom Suites are 1000 sq ft and have a full-size kitchen with washer/dryer, separate living room, 2 bathrooms, and 1 king-size bed and a sleeper sofa, sleeping maximum 5 adults.
Trésor Bay View One Bedroom Suites are as above, but with views of downtown Miami or Biscayne Bay.
Rating summary
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Great and quick service!!
Nothing five star except the prices.
Aug 8, 2025 ShovelH Guildford, United Kingdom
If you’ve ever wanted to visit a conference centre on holiday then you would properly be okay staying here. Other than that don’t waste your money.
The staff are generally disinterested (it took three days to get us a working safe that just needed a battery). There are of course some exceptions who do understand what customer service means (most…
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If you’ve ever wanted to visit a conference centre on holiday then you would properly be okay staying here. Other than that don’t waste your money.
The staff are generally disinterested (it took three days to get us a working safe that just needed a battery). There are of course some exceptions who do understand what customer service means (most notably Alfonso Pombo who was amazing) but they are in short supply.
It’s a big soulless place that is clearly only really bothered about guests coming for conferences. There are never enough people on the front desk and the concierge seems to be permanently MIA.
Not enough sun loungers, you feel like you’re on top of each other at the pools. We nearly had our towels removed to make way for a couple who were playing hunt the sun lounger, despite us only having gone in the pool five minutes before.
Sadly it seems to be living on past glories and really needs to rethink how it treats its guests.
The rooms are okay but nothing special and nothing is complimentary. In fact the only five star thing about the hotel are the prices for everything.
Basically, save your money unless you are visiting for a conference and even then I would look elsewhere.
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Hotel was absolutely horrendous with a capital H met the manager and now I can see why I can see why these problems
Aug 7, 2025 Suzanne D
I would have to leave my review because it’s shocking we arrived for the service dock was taken off by Son and told to sit in the bar on his own
The stuff we are choosing the F word to many member of staff aggressively because of the sunbed it was totally like a cheap Ibiza holiday. I will never stay there again. I could not wait to leave as I…
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I would have to leave my review because it’s shocking we arrived for the service dock was taken off by Son and told to sit in the bar on his own
The stuff we are choosing the F word to many member of staff aggressively because of the sunbed it was totally like a cheap Ibiza holiday. I will never stay there again. I could not wait to leave as I spoke to people there I asked them what do you think of Hotel told I was told terrible I said me too absolutely terrible definitely a three star hotel 100%. There’s nothing about the hotel that is a higher class apart from the lobby when you’re walking check-in is horrendous. The phones in the hotel do not work to go downstairs. Nobody gets back to you if you’re able to leave a message While travel person was horrendous with a capital H
I brought my issues to the attention of the manager. She was so cold in the hotel. It made me realise where the staff were the same wrong choice manager who employed this lady.
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Miami Beach here we come!
Aug 5, 2025 N1158UEangelab Royston, United Kingdom
We stayed here a couple of weeks ago, just for 3 nights before we moved onto another hotel in Marco Island.
We really enjoyed the hotel. Yes it is a bit expensive and huge, but we had a great time. Ideal for families, business and leisure guests. Great boardwalk that goes right down to South Beach. On the beach and with great views from the…
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We stayed here a couple of weeks ago, just for 3 nights before we moved onto another hotel in Marco Island.
We really enjoyed the hotel. Yes it is a bit expensive and huge, but we had a great time. Ideal for families, business and leisure guests. Great boardwalk that goes right down to South Beach. On the beach and with great views from the rooms. We upgraded to a Junior Suite in the Sorrento building, our grown up sons had Oceanview Rooms in the main buildings which was also adequate.
Our first night we ate in Arkadia which was perfect after a long flight from the UK. We did have a drink in the Bleau Bar beforehand, however had to move to the lobby as we had our 16 year old son with us and he couldn't stay there, even if he wasn't sitting at the bar and obviously only ordering a soda.
We spent the days round the pool relaxing. On our 2nd days we upgraded to the bigger day beds, which included bottles of water and fresh fruit. Probably not worth the money but we were on holiday and thought it would be a nice treat for all our boys.
We had further meals off the resort down in South Beach, however did have breakfast a couple of mornings which was g
The hotel was busy, there was a big conference taking place and so later in the evening the Bleau Bar was very busy.
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Doesn’t live up to expectations
Aug 4, 2025 Alex G
We stayed at the Fontainebleau in Las Vegas last year and had a great experience, so thought we would stay in the Fontainebleau in Miami while we were here.
Sadly the experiences were not the same.
The hotel was nice, good rooms and amenities as well as a good location.
What let the hotel down was the staff. They were not polite, helpful and…
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We stayed at the Fontainebleau in Las Vegas last year and had a great experience, so thought we would stay in the Fontainebleau in Miami while we were here.
Sadly the experiences were not the same.
The hotel was nice, good rooms and amenities as well as a good location.
What let the hotel down was the staff. They were not polite, helpful and really lacked any customer service. This is all staff from front desk, concierge, cleaners, pool attendants.
They did not make it a pleasant stay.
My advise would be to find an alternative hotel, particularly for the price.
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