Moon Palace Jamaica

Ocho Rios, Jamaica

Star rating

Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom
1 of 35
Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom

The hotel

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    Occupying centre stage on the largest private beach in Ocho Rios, the Moon Palace Jamaica promises as many sensational sea views as classic Palace Resort touches which is why this is one of the hottest properties in the Caribbean. Consisting of 680 guest rooms, contained within two shimmering towers, you'll be totally spoiled for choice and with six restaurants and six bars to choose from, you certainly won't be left wanting when it comes to a warm welcome. World-class dining options and a tempting gourmet corridor provide a taste of things to come with the excellent Piano Bar offering a world of wine which has been expertly critiqued for your own deliberation. As most guest rooms have fabulous ocean views, fully stocked mini-bars and 24-hour room service, you may prefer to relax in private. Of course, that's not where the fun stops and if you're travelling with kids, they'll be itching to get out of the room to their own pool, or grab a console in the wired teens' lounge - there's plenty of family options to keep your brood happy and active all day long. With four other swimming pools, excellent spa facilities and loads of daily activities, there's never a dull moment and with the stunning Dunn's River Falls just 15-minutes away, getting out and experiencing the very best of Jamaica doesn't get any better than this.

    Amenities

    • Kids Club
    • Families
    • Wedding
    • Bar
    • Evening Entertainment
    • Fitness Centre/Gym
    • Internet Access
    • No Smoking
    • Room Service
    • Spa
    • Swimming Pool

    Where is it

    Located on the North coast on the famed Ocho Rios Bay, 15-minutes from Dunn's River Falls. Transfer time from the airport: 1 hour and 30 minutes. Complimentary transfers included for stays of 4 nights or more (only applicable to/from Montego Bay Airport).

    Hotel information

    680 rooms on up to 14 floors with lifts in each block. All with air-conditioning, smart TV with personalised streaming via Google chromecast, safe, WiFi access, coffee maker, alarm clock, liquor dispenser containing white rum, dark special rum, whiskey and vodka, mini-bar (stocked on request) containing soft drinks, bottled water, juices and domestic beer, bottle of red wine on arrival, CHI bath products, hairdryer, hair straighteners, bathrobes and slippers.

    Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.


    All Inclusive of: all meals and drinks by the glass. All activities unless otherwise stated.

    Deluxe Resort View Rooms with Balcony are located in the South building and have a balcony with table and 2 chairs, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

    Deluxe Ocean View Rooms have a French balcony, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 adults and 1 infant.

    Superior Deluxe Ocean View Rooms with Balcony have a balcony with table and 2 chairs, 1 king-size bed, some with 2 double beds, sleeping maximum 2 adults and 2 children.

    Superior Honeymoon Deluxe Rooms, with ocean views and balconies, feature 1 king-size bed, sleeping maximum 2 adults. Includes the following benefits:

    - Private bath with shower only

    - Welcome bottle of wine

    -Liquor dispenser containing premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate V.X., J&B Whisky and Absolute Vodka (subject to change)

    - Mini-bar containing sodas, bottled water, juices, beer and snacks (stocked on request)

    - CHI bath amenities and Natura Bisse soap

    - WiFi access

    - 24-hour room service

    - Private beach lounge chair area with waiter service

    - Nightly petit fours

    - Pillow and aromatherapy menus

    - Exclusive concierge phone service

    - Private check-in (subject to availability)

    - Exclusive beach bag.

    Superior Family Deluxe Rooms with 1 bedroom with king-size bed and 1 bedroom with 2 double beds, sleeping maximum 4 adults and 2 children or 2 adults and 4 children. Includes welcome amenities for families:

    - Xbox ONE/selection of Xbox games upon request

    - Mini-bar stocked with chocolate milkshakes, juice, soda, water and snacks (stocked on request)

    - Fun in the sun bucket kit

    - L'Oreal kids bath products

    - In-room family guide with activities schedule

    - Kids’ size slippers and robes.

    Superior Walkout Suite with ocean views and private terrace, featuring 1 king-size bed or 2 double beds, sleeping maximum 4 people. This room includes:

    - Double whirlpool tub

    - Private terrace with hammock

    - Liquor dispenser with premium, upgraded brands: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change at any time)

    - Mini-bar stocked with sodas, bottled water, juices, and domestic and imported beers (restocked daily)

    - In-room snacks

    - Exclusive beach bag

    - Pillow and aromatherapy menus

    - 24-hour room service and turndown service.

    • Guests who book four nights or more will get up to $250 USD in Resort Credit. Book by 31 Dec '25. Travel dates 21 Jun - 31 Dec '26. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

    6 restaurants: Buccaneers Reef (International buffet, open for breakfast lunch and dinner), Pier 8 (seafood à la carte, open for breakfast, lunch and dinner), La Gondola (Italian à la carte, open for dinner), Momo (Pan-Asian, open for dinner). Sun Deck (casual Italian, open for lunch and dinner). Jerk Hut on the beach serving Jamaican grilled specialities (open for lunch and dinner). Coffee shop. 6 bars including a Piano bar, a sophisticated bar specialising in homemade cocktails and wines, Loud Bar with live music, and Noir nightclub.

    Nightly entertainment.

    4 swimming pools and 1 children's pool. Awe Spa*. Fitness centre and daily activities. "The Playroom" Kids' Club with a soft play area and wet play area. Wired Lounge (for teens) with arcade games. Non motorised water sports. The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them.

    Complimentary WiFi throughout the property. Dry-cleaning/laundry service*. 24-hour room service.

    3 night minimum stay.

    * Denotes local charge.

    Dress code: wet clothes or uncovered swimwear not allowed in the restaurants at any time, footwear must be worn, no vest tops allowed. Evenings, long trousers, collared shirts and shoes are required at Gondola and Momo.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (4570)
    • Very good (1118)
    • Average (447)
    • Poor (255)
    • Terrible (383)
    Image of the Tripadvisor rating Iowa Crew

    Jul 31, 2025 Stacey H

    At the pier 8. Chris was an excellent server. At the Fantasy pool, Shenette, Jayden, Michael, and the other bartenders were fabulous. Piano bar Craig was so so good. All food was great. Cuban paninis were the bomb
    Image of the Tripadvisor rating ⭐️⭐️⭐️⭐️⭐️ Best Holiday Ever – Moon Palace Jamaica!

    Jul 31, 2025 Simon N

    We stayed at Moon Palace Jamaica for 14 unforgettable nights, and honestly—it was the best hotel experience we’ve ever had! From the moment we arrived, we were blown away by the warm welcome, incredible service, and stunning setting. The staff were absolutely amazing, but a special shoutout goes to Tage—you made our trip extra special! Friendly,… Read more
    We stayed at Moon Palace Jamaica for 14 unforgettable nights, and honestly—it was the best hotel experience we’ve ever had! From the moment we arrived, we were blown away by the warm welcome, incredible service, and stunning setting. The staff were absolutely amazing, but a special shoutout goes to Tage—you made our trip extra special! Friendly, helpful, and full of energy—Tage is now a friend for life. Thank you for everything! The pools were pristine, the food was next-level delicious, and there was always something to do for everyone. Whether relaxing by the water or enjoying the entertainment, every day was a new highlight. Moon Palace Jamaica, you’ve set the bar sky-high. We’ll be back—no doubt about it! Read less
    Image of the Tripadvisor rating What people aren’t telling you about moon palace jamaica

    Jul 31, 2025 Zachary M

    I thought it was good but they are lying service is slow as ever took 2 hours to get room service late night. I thought as an 18 year old at an all inclusive it would be great first ever experience and it was awful at the night club the worker was super strict and barely let anyone go in and forced you to get a new one if your band wasn’t perfect… Read more
    I thought it was good but they are lying service is slow as ever took 2 hours to get room service late night. I thought as an 18 year old at an all inclusive it would be great first ever experience and it was awful at the night club the worker was super strict and barely let anyone go in and forced you to get a new one if your band wasn’t perfect which mine had a small tangling from the flow rider and he forced me to get a new one and there website doesn’t work late night so by the end i never experienced it and the food is below mediocre Read less
    Image of the Tripadvisor rating perfect vacation thanks to wired team

    Jul 30, 2025 Yan O

    best Entertainment team ever NATANYA & SAHIR from wired awsome she definitely deserves this highlight she got 15 of us to play uno the energy was amazing and insanely exciting
    Image of the Tripadvisor rating Best service!

    Jul 30, 2025 Emma L

    Was absolutely amazing at wired entertainment. Natanya and Adrian were some of the best staff that me and my family have met through are whole trip.