La Splendida

This review is meant to be constructive, for the owners. I wouldn't write so much if I didn't care deeply. For visitors, the place is acceptable. For the owners, I often have a problem with the wasteful use of good material. This hotel has the makings of 5-star hotel, but carelessness in the use of material, including the location and building itself, renders the place to be a 3-start hotel. I expected better, you definitely could do way much better. I stayed in room 102, the basis of my assessment. Some areas dark outside the room. The lights were not on at dusk since I saw them in the morning when I checked out. Attention to detail is poor, e.g. lift lighting is poor, lift panels are missing parts making them flimsy, buttons not in good condition. These are signs of poor maintenance processes as well as well some lack of attention to detail. The facilities outside the rooms look shoddy and shady, like the door latches used. There's a lot to give one a cringy feeling when they step outside the room. There was no kettle in the room, yet a tea/coffe-making set is there. I eventually got the kettle, but where do I plug it? The plug is almost at the floor level. The colourful bathroom tiles are not retro, it's more of a cheap old school vibe which just doesn't go with the look of the room. Plain white tiles, perhaps with a tint of a light colour would've worked just fine. Room space big, spacious wonderful. Excellent. Couch, looks great but terrible to sit on. Uncomfortable. A working bar fridge was provided, but had no bottled water. Aircon was not working at all. There was no remote as well in the room. I felt cold the nights I slept there. Bed was big, king sized but it was certainly not nice at all The wall painting was excellent. Perfectly done and clean. Good set up in terms of room furniture. There is no bedside phone charging, unless you unplug bedside lamps. Reception staff are nice people, more especially the restaurant team. The hotel staff do not seem like they got formal hospitality training when you compare them to other proper hotels. This team seem to be operating a family business ran by their father. They just do the bare minimum for their existence and the hotel's existence. Compare these to the restaurant team, the restaurant team understands their business with an excellent mix of professionalism and friendliness. The light/plug fittings on the wall are not modern and neither go with the look of the room. It's as though they were kept the same from the previous owners of the flats. Modern fittings ones are not expensive and are quick to install. Flooring was great, except for the part where the floor meets the pillars. It could've been done better. The sliding door wheels are broken. You can barely open it. There's a good chance it can fall downstairs and injure/kill someone. So the 3 things i hated about this place. Broken sliding door. What's the point of sea views if you can't enjoy them with an open door? No aircon - major turn off! Having to call reception to ask for this and that. Things that ought to be in the room, like the aircon remote/kettle! What i loved the most, the room and sea facing view. A fully provisioned tea/coffee station (pity there were no biscuits). Would I book it again with my employer's money? No Could I recommend it to my colleagues? No Would I book it with my own money? Probably not, unless the price is really low My suggestion: Invest a bit of money in a good internal decor professional, make minor changes here and there, and you could be well on your way to a 5-star hotel at a fraction of major renovations. Pay attention to details. Read less

This hotel is tucked between larger places, and could easily be overlooked - but we were very happy that it had been recommended to us. The location is excellent, with a good restaurant in the hotel - and in easy walking distance to others. The breakfasts are king-size, as can be seen from the French toast I ordered. The room we had was large and clean, overlooking the golf course. The shower was double the size of many hotels, and the bed was the comfiest I slept in, in the entire holiday. Secure parking space is limited (first come, first served), and has to be paid for - but we had no trouble getting a place each evening. I could certainly recommend it to others. Read less

The hotel is in an excellent location and a short walk to the V&A. Also a short walk towards the V&A there is a farmers market on a Wednesday, Saturday and Sunday which is an absolute must see during your visit. The views from our room out across the entrance to Cape Town harbour and Robbins island are great as is the cleanliness of the rooms The bar and restaurant are very popular and has a great menu with very helpful staff. The breakfast that is included in the room rate is the same as the one on the menu and a real bargain After the long flight from London its a great place to stopover before heading off along the Garden Route. This is our 3rd time staying and will be back next January. Read less

Hotel is very basic & room required some attention. Room allocated had sea view but was directly above restaurant designated smoking area. Didn’t open sliding doors at front of room due to smoke smell & noise from customers. AC when used transferred smoke smell into room. Positive was the food at breakfast ( separate non-smoking area) was of high standard. Read less