Sheraton on the Falls

Niagara Falls, Canada

Star rating

The hotel

Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. Not only is there a rooftop pool, but the walkway also connects to Fallsview Indoor Waterpark with slides and splash zones galore that little ones will love. There’s even mini-golf and bumper cars in Adventure City that's within the complex too. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.

Hotel information

669 rooms and suites. All with air-conditioning, LCD TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, iron and ironing board, and mini fridge.

Interior Rooms have no windows, with 2 queen-size beds, sleeping maximum 5 people. 

City View Rooms with either 1 queen-size bed, 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.

Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, offering a great vantage point for views of the Niagara falls, with either 1 king-size bed or 2 queens-size beds, sleeping maximum 5 people.

Massimo's Italian Fallsview Restaurant (modern Italian cuisine with views of the Niagara Falls, open for dinner). Fallsview Grand Buffet (buffet restaurant with Niagara Falls views, open for breakfast/brunch and dinner Fri-Sat, and for breakfast/brunch Sun-Thurs). Breakfast on 13 (open for buffet breakfast and lunch). Starbucks®. Freshii (serving fresh sandwiches and snacks throughout the day). Niagara Vines Lobby Winebar. Sweet Jesus Ice Cream. Rooftop pool bar (open seasonally).

Rooftop swimming pool. Poolside cabanas*. 14th floor indoor pool. Fitness centre. Connected via an indoor walkway to the Fallsview Indoor Waterpark*, featuring 16 slides, kids' play area, and a giant wave pool. Christienne Spa*. Casino Niagara* connected via indoor walkway. 

WiFi access*. Convenience Store. Laundry service*. Room service*. Self-parking CAD$45 and Valet parking CAD$65 (payable locally, fee subject to change).

This hotel has an optional resort fee of $18.50 plus tax per room, per day (payable locally, subject to change) You may choose to pay for it when you arrive. Please see hotel check-in for current inclusions.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4823)
  • Very good (2792)
  • Average (1142)
  • Poor (561)
  • Terrible (567)
Image of the Tripadvisor rating Fabulous vacation experience.

Sep 9, 2025 Terry R

Wonderful location to view the falls. Easy access to restaurants and site seeing adventures. We highly recommend the Sheraton Fallsview Hotel for your next business or vacation plans.
Image of the Tripadvisor rating The more expensive room with view on the fall had such a bad view

Sep 6, 2025 Wiyouk Orange

I paid a lot more to have a room with the view on the falls. I had a room on the second floor with only a very small part of the falls available. And the beds are on the side of the room that doesn't face the view. I'm so disappointed. I asked if it was possible to change for a room in an upper level but was told they had no other room available.… Read more
I paid a lot more to have a room with the view on the falls. I had a room on the second floor with only a very small part of the falls available. And the beds are on the side of the room that doesn't face the view. I'm so disappointed. I asked if it was possible to change for a room in an upper level but was told they had no other room available. Like if it was credible in a hotel of that size. Read less
Image of the Tripadvisor rating Good Stay at the Sheraton

Sep 3, 2025 realjacobs Philadelphia, PA

We were surprised by how good the Sheraton Fallsview was. We were concerned about the wishy-washy reviews. We rented a bi-level room on the top floor of the hotel to insure a great view. View was everything we wanted, we stood on the balcony and admired the falls. We did not eat breakfast at the hotel. We did enjoy dinner at the Italian… Read more
We were surprised by how good the Sheraton Fallsview was. We were concerned about the wishy-washy reviews. We rented a bi-level room on the top floor of the hotel to insure a great view. View was everything we wanted, we stood on the balcony and admired the falls. We did not eat breakfast at the hotel. We did enjoy dinner at the Italian restaurant - please reserve a table with a view in advance. We didn't and got a good but not great view from our table. Reception, check out and valet were good. Room was clean, lots of towels, good bedding. This is a busy hotel. The crowds were managed well. We had a lovely, 2 night stay. Read less
Image of the Tripadvisor rating Great choice!

Sep 1, 2025 daniellegZ4009QZ

This hotel exceeded my expectations! starting with Kavan at the front desk. I called a week before i arrived and Kavan answered. I had a few questions about the hotel as i was still trying to decide between marriott fallsview. I had a reservation at both hotels. Kavan sold me on sheraton fallsview. He was patient. He acknowledged me as a platinum… Read more
This hotel exceeded my expectations! starting with Kavan at the front desk. I called a week before i arrived and Kavan answered. I had a few questions about the hotel as i was still trying to decide between marriott fallsview. I had a reservation at both hotels. Kavan sold me on sheraton fallsview. He was patient. He acknowledged me as a platinum elite member. He guaranteed me a fallsview room upgrade. Upon my arrival, I asked for him. I was celebrating my birthday. He made it so special. He sent cake and rose wine to the room. He explained the amenities of the hotel and gave recommendations without me having to ask. His customer service was outstanding. The view was amazing. The room was clean, spacious and modern. There are plenty of activities onsite. Walking distance to everything on the strip and the falls. Loved the spa. Complimentary breakfast for platinum or higher in the fallsview restarurant. Club lounge available also. I would definitely recommend. Read less
Image of the Tripadvisor rating GREAT LOCATION at the FALLS

Aug 26, 2025 ELIZABETH L

Great location with panoramic view of the Falls. Very convenient for walking along the path, in front of the Falls, booking a boat ride, zip line, etc. Check-in seamless for Marriott Bonvoy members, despite the long line. Front office staff professional and polite. There is no garage in the hotel, you can select self-park or valet parking, the… Read more
Great location with panoramic view of the Falls. Very convenient for walking along the path, in front of the Falls, booking a boat ride, zip line, etc. Check-in seamless for Marriott Bonvoy members, despite the long line. Front office staff professional and polite. There is no garage in the hotel, you can select self-park or valet parking, the parking garage is 2 blocks away. Room: we booked Hi-floor, Juliet balcony, King, it gave us a panoramic view of the Falls , away from ambient noises. Room is clean, comfortable. Starbucks, Freshii (some healthy, vegetarian fares available)- In-Hotel restaurants: Grand Buffet ( very crowded, but a good selection of pastries, hot dishes, oatmeal, yoghurt, fruits) . Massimo's Italian resto : average fares, pricey, small portions, but very good service. Nearby hotels, eateries, restaurants offer a wide variety of cuisine. So explore! Read less