Jul 20, 2025 Robert L Stratford, Canada
Wonderful hotel stay! Jeddahlyn was absolutely fantastic and Riston was outstanding checking us in.
Make sure you stay at this prime location!
Thank you!
The Westin Harbour Castle
Toronto, Canada
The hotel
Amenities
- Tennis
- Kids Club
- Wheelchair access
- Bar
- Fitness Centre/Gym
- Laundry Service
- Restaurant
- Room Service
- Swimming Pool
- Close to City Centre
Where is it
In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.Hotel information
977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge.
Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Lake View rooms overlook the water, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Studio Suites are corner rooms that are larger in size and offer views of Lake Ontario, with an additional seating area, and 1 king-size bed, sleeping maximum 2 adults.
Rating summary
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Location
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Sleep Quality
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Rooms
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Service
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Value
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Cleanliness
Amazing Hotel
Jul 16, 2025 B6829VSthomash Stirling, United Kingdom
Absolutely amazing hotel with easy walking distance to all Toronto's places to see and restaurants.
Staff were very helpful and the room we stayed in on the south tower with Lake view was fantastic.
Would recommend this to anyone planning a trip to Toronto.
Will definitely stay here again on our next vacation in Toronto
Dated and Tired
Jul 4, 2025 Dazzler61 Como, Australia
We have a Lake View room in the North Tower, very tired old room with a distinct smell of tobacco.
A dated and probably dangerous shower over the old bathtub.
Our neighbour has a yapping dog who barks every time we enter or leave the room, or when it feels like it.
We just spent 30 minutes waiting in the lobby with many others for the one working…
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We have a Lake View room in the North Tower, very tired old room with a distinct smell of tobacco.
A dated and probably dangerous shower over the old bathtub.
Our neighbour has a yapping dog who barks every time we enter or leave the room, or when it feels like it.
We just spent 30 minutes waiting in the lobby with many others for the one working elevator servicing the 31 floors of the North Tower.
We unfortunately have 2 more nights here.
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The Westin Harbour Castle is a wonderful hotel to stay in when visiting Toronto
Jul 2, 2025 Christi P San Diego, California
We are a family of 4, with 2 boys aged 19 & 22. We very much enjoyed our stay at the Westin Harbour Castle, Toronto. We were able to walk everywhere due to its convenient location, and being on the lake helped keep us cool during a heat wave. Every person on the staff was super friendly and helpful and went out of their way to make sure we…
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We are a family of 4, with 2 boys aged 19 & 22. We very much enjoyed our stay at the Westin Harbour Castle, Toronto. We were able to walk everywhere due to its convenient location, and being on the lake helped keep us cool during a heat wave. Every person on the staff was super friendly and helpful and went out of their way to make sure we were taken care of. A huge shout out to the bellhop, Kevin, who saw us looking at the big map on the wall and came over to answer any questions we had. We had some open spots in our itinerary and he recommended we see the Toronto Music Garden, which was in walking distance and we loved, and also that if we were looking for local Canadian goodies (since we are American) that we should visit Loblaws and even told us what to look for there. We enjoyed that adventure as well and brought back some goodies for our family and friends.
We had booked a single room with 2 Queen beds and Lake View and checked in on Friday at 7pm with Drashti. When we arrived there were none of these rooms available and initially she asked if we would take room with 2 Doubles. I told her this wouldn't work and she was very patient trying to find us a room, and after 5 minutes or so a room opened up that they had just finished cleaning so she assigned us that room. It was only a partial Lake View (you could see the Lake from one side of one of the beds - I was hoping for more), but it was still beautiful.
The breakfast buffet was amazing and the service wonderful. We are platinum so we received 2 free meals each morning and very much enjoyed.
The only negative is that this is a dog friendly hotel. I love dogs but not barking dogs. We were in a room next door to a couple with 2 small dogs that barked every morning at 7am for about 30 minutes and again in the late afternoons. When I came down to let the front desk know, Oliver was very kind and said that the policy is that the dogs may never be left alone in the room so the next time it happened to call downstairs so security could come to their room. That was the only negative. It would have been good to know in advance what to do.
The room was clean, and a good space for the 4 of us. If we come back to Toronto we will definitely stay here again!
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This may well be my first 5/5 hotel review.......
Jun 26, 2025 Richwestmids West Midlands, United Kingdom
Location - Ideal for sightseeing. On the harbour front,in the Financial District. Ferry to Toronto islands next door. Short stroll to Union station, Scotia Arena and Downtown. Close to CN Tower and other amenities.
Room - We had a refurbished room in the South Tower with a side harbour view. Large room with 2 king size beds. Beds are so…
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Location - Ideal for sightseeing. On the harbour front,in the Financial District. Ferry to Toronto islands next door. Short stroll to Union station, Scotia Arena and Downtown. Close to CN Tower and other amenities.
Room - We had a refurbished room in the South Tower with a side harbour view. Large room with 2 king size beds. Beds are so comfortable, best hotel sleep ever! Water pressure is good for shower and a large vanity area next to the washbasin for toiletries, makeup etc. Plentiful supply of fluffy white towels. Very clean.
Breakfast - One of the best ever. Lots of healthy options. Excellent supply and variety of fresh fruit. Omelettes cooked to order. Table service for coffee / tea and orange juice makes all the difference (as opposed to queuing for a machine that invariably breaks down or needs refilling). The breakfast room staff work very hard and efficiently to ensure a speedy clean table turnaround and warm, friendly, attentive service.
Service - Exceptional. Every member of staff we engaged with was, smiley, approachable, friendly, helpful. Providing excellent customer service felt natural and in their DNA.
Facilities - The hotel has much to offer and I feel we didn't make the most of everything available, such as the sun terrace and yoga classes. From providing chilled flavoured water in reception during a heat wave to aromatherapy sleep sprays in the room, this hotel works hard to make their guests feel valued and have a comfortable stay
Recommend - without hesitation. I am struggling to fault anything.
Minor - There is ongoing maintenance and refurbishment in the hotel. It did not impact our stay at all and the lifts were still swift. It is a shame that some of the upgrade work needs better finishing and maybe they want to address this with their contractor............
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