The Beachfront by The Fives Hotels

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The Beachfront by The Fives Hotels | Playa del Carmen, Mexico | Virgin Atlantic Holidays

Playa del Carmen, Mexico

4.5 stars

Available offers

Booking Bonus: Book by 15 Jun '26 to receive up to 62% off the accommodation cost between 8 Dec '25–22 Dec '28. Any applicable offers have been calculated into the prices shown. Terms and conditions apply. Offers may not be combinable. Blackout dates apply.

Pack your shades and your best beach vibes because The Beachfront by The Fives in Mexico is calling – and trust us, you won’t want to leave it on read. This adults-only, ocean-kissing escape on Riviera Maya’s Xcalacoco Beach is where laid-back luxury meets barefoot elegance. Think boutique cool with a side of Caribbean heat. Picture this: you, lounging in a swanky suite with uninterrupted sea views, a private plunge pool, and a cocktail in hand. The rooms are more ‘Instagram goals’ than ‘standard hotel’. Even the mini-bar gets the VIP treatment – fully stocked and ready to roll. Dining here isn’t just eating; it’s a flavour-packed adventure. Expect fresh-off-the-boat seafood, sizzling local specialties, and cocktails so good they deserve their own passport. The beachfront restaurant is perfect for candle-lit dinners, while the bar mixes magic into every mojito. Ready to relax? Hit the spa (located next door at The Fives Beach Hotel & Residences) for a massage that’ll melt your worries faster than the Mexican sun. Feeling adventurous? Dive into snorkelling, explore the nearby cenotes, or wander Playa del Carmen’s buzzing streets – just 10 minutes away.

Amenities

Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

Sat on the pristine shores of Xcalacoco Beach in the Riviera Maya, and 10 minutes from downtown Playa del Carmen. Transfer time from Cancun Airport: 40 minutes.

Hotel Information

Room Information
Room Upgrade Information

43 rooms styled with contemporary furnishings. All have flat-screen TV, stocked mini-bar, modern bathrooms and 1 king bed. Garden View rooms are close to the beach and sleep maximum 2 adults.

All Inclusive option: includes onsite food and beverages (some restrictions may apply).

Hotel details

Getting Around

Daily shuttle service to Essence at The Fives Beach Hotel & Residences.

Dining

Santa Sirena (beachfront restaurant and beach club, serving Mexican fusion cuisine and handcrafted cocktails. Open for breakfast, lunch and dinner). Pop-up gastronomic stations*. Access to 10 restaurants and 8 bars at Essence at The Fives Beach.

Fun and Games

Infinity pool. Spa services* (located next door at Essence at The Fives Beach Hotel & Residences). Beach Pilates, culinary and mixology workshops.

Handy Stuff

Access to Essence at The Fives Beach Hotel amenities. Ambassador service. Room service*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.8/5

281 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

88%

Very Good

Average

Poor

Terrible

“Beware of booking excursions!”

Mar 21, 2026Michael M

Do not book any tours with the hotel! If you cancel within the cancellation period they say you will be refunded within 3 weeks, this has now passed and no refund received and ignoring emails! Very bad customer service!

“Wonderful place for a getaway!”

Mar 12, 2026F7762DGryant

Great relaxing and charming resort! Very quiet but it is great to have this quieter spot and then use The Fives facilities for more energy, but we really enjoyed the zen and relaxed vibe of the Beachfront! Excellent food, drinks, and the staff was very friendly and helpful for whatever we needed.

“Absolutely brilliant!!”

Mar 12, 2026Deanna W

My husband and I have just returned from a two-week stay at The Beachfront at The Fives, and we were absolutely blown away. After reading some mixed reviews before arriving, we weren’t quite sure what to expect — but the experience completely exceeded our expectations. This hotel is the perfect place to truly unwind and switch off. There’s no rushing, no pressure to leave your table quickly for the next guests — it’s a very relaxed atmosphere. We did notice that some people became frustrated with the pace of service at times, but honestly the staff are doing everything they can. You’re on holiday — just relax and enjoy it! Coming from the UK, slightly slower service is quite normal to us, so if you’re reading this before your stay, just keep that in mind and try not to get annoyed with the people who are there to look after you. Yes, there is building work going on next door. They can’t work around everyone’s holiday schedule — they still have a job to do. Unless you plan on staying in your room all day, you may hear it from time to time, but it honestly didn’t affect our stay at all. The food at Santa Sirena was absolutely outstanding. Breakfast, lunch, dinner, and even the poolside specials were all fantastic. We’re still dreaming about the short rib croquettes and the filet mignon! Our room was spotless the entire stay. Julia did an amazing job — every evening we returned to a lovely turndown service and a few truffles waiting for us, which was such a nice touch. The mini fridge was fully restocked every day as well (I can’t remember the mini-fridge attendant’s name, but thank you!). We also booked a Bali bed for a day and it was incredible. The food, the service, and the overall experience made it such a special day. We would highly recommend doing this if you’re staying there. If we had to suggest a couple of small improvements, it would be to add a bit more seating outside in the evenings. The acoustic music was lovely, but the area is quite small so it can feel a little loud at times. It would also be helpful to be given a bit more information on arrival. We arrived quite late due to travel delays, so I completely understand that we probably didn’t get the full welcome experience, but we weren’t aware that you needed to book a table at Santa Sirena and initially thought you could just turn up. So it’s worth keeping that in mind, especially if you’re travelling as a larger group. Every single member of staff went above and beyond, but a few who really stood out were Gustavo, Erik, Betsi, Richard, Ricardo, Jalah, Jorge, Bruno, and Yeremi. Overall, a 10/10 experience — and we would go back without hesitation!

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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