Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

Star rating

Deluxe Room
Future Rockstar Kid's Suite
King Suite
beachclub
Standard Queen Room
Future Rockstar Suite
King Suite
King Suite
Deluxe Two Queen Room
Emack & Bolio's Marketplace
The Kitchen
Velvet Bar
A video preview image
Deluxe Room
Future Rockstar Kid's Suite
King Suite
beachclub
Standard Queen Room
Future Rockstar Suite
King Suite
King Suite
Deluxe Two Queen Room
Emack & Bolio's Marketplace
The Kitchen
Velvet Bar

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including free Universal Express Unlimited ride access**, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day, as well as Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. 

Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Housekeeping is provided each day, along with an evening turndown service.

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.

Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change). 


Visitors with an Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) who use valet parking can now take advantage of a complimentary "electric fill-up" at no extra charge.

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. 

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2023 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7379)
  • Very good (2805)
  • Average (1158)
  • Poor (578)
  • Terrible (415)
Image of the Tripadvisor rating Amazing experience

Jun 28, 2025 Erika382 Naples, Florida

We booked this hotel for Father’s Day weekend! It is in a great location and super well maintained! Great long weekend!! We did the club level which was nice for a snack or breakfast in the morning. The staff in there will help with any reservations you may want or need! Don’t hesitate!
Image of the Tripadvisor rating Fast Pass - Fast Pass - Fast Pass.

Jun 24, 2025 Explore13490825311

By staying at Hard Rock we had fast passes for most of the rides - essential if you are only there a couple of days. Hotel was great. Good location being able to walk to the parks (or get the river ferry).
Image of the Tripadvisor rating No water every day. ‘Nuff said. Nightmare

Jun 17, 2025 Scott R Celebration

Imagine checking into a hotel and them casually saying as they slide your keys across the counter “Oh, by the way, no water in your room all day.” Huh? Wait…Aren’t I paying $800/night?? *smile* That’s correct sir! Don’t book here. And with this kind of underhanded lack of communication, don’t ever book here. I can’t even flush my toilet. And… Read more
Imagine checking into a hotel and them casually saying as they slide your keys across the counter “Oh, by the way, no water in your room all day.” Huh? Wait…Aren’t I paying $800/night?? *smile* That’s correct sir! Don’t book here. And with this kind of underhanded lack of communication, don’t ever book here. I can’t even flush my toilet. And when the water is on….wont even get warm enough for a shower. They helpfully offered we could use the gym shower if we wanted. $800/night Save yourselves. Stay away. Cancel if you still can. Tell your friends. Read less
Image of the Tripadvisor rating Close to the Parks, But it's Going To Cost You

Jun 4, 2025 Scott C Indianapolis, Indiana

The rooms are very small and in need of updating. For $900 per night, I expected a lot more. Don't expect Disney-level accommodations. The staff seems like those at any other hotel. Their interactions with you seem mechanical and they don't really go above and beyond. However, the hotel is pretty close to 2 of the Universal parks so it's really… Read more
The rooms are very small and in need of updating. For $900 per night, I expected a lot more. Don't expect Disney-level accommodations. The staff seems like those at any other hotel. Their interactions with you seem mechanical and they don't really go above and beyond. However, the hotel is pretty close to 2 of the Universal parks so it's really convenient. The water taxi to the City Walk is nice as well. Read less
Image of the Tripadvisor rating Overrated, Dirty and Unethical Management

May 31, 2025 Kevin O

Quality of room was dirty. Management treats customers as nothing more than cattle. If a customer complains about a lack of service, issues with room or any negatives, management has a well trained staff of deflectors and say the right things, but don’t ever DO the right things. Never return would be a change or improvement. Hard Rock is… Read more
Quality of room was dirty. Management treats customers as nothing more than cattle. If a customer complains about a lack of service, issues with room or any negatives, management has a well trained staff of deflectors and say the right things, but don’t ever DO the right things. Never return would be a change or improvement. Hard Rock is incapable of improvement as currently manages. Read less