Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

Star rating

Deluxe Room
Future Rockstar Kid's Suite
King Suite
beachclub
Standard Queen Room
Future Rockstar Suite
King Suite
King Suite
Deluxe Two Queen Room
Emack & Bolio's Marketplace
The Kitchen
Velvet Bar
A video preview image
Deluxe Room
Future Rockstar Kid's Suite
King Suite
beachclub
Standard Queen Room
Future Rockstar Suite
King Suite
King Suite
Deluxe Two Queen Room
Emack & Bolio's Marketplace
The Kitchen
Velvet Bar

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including free Universal Express Unlimited ride access**, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day, as well as Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. 

Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Housekeeping is provided each day, along with an evening turndown service.

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.

Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $36, valet parking $45, both plus tax, per day (payable locally, subject to change). 


Visitors with an Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) who use valet parking can now take advantage of a complimentary "electric fill-up" at no extra charge.

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

2 nights at all times.

* Denotes local charge.

Special assistance

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. 

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2023 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7382)
  • Very good (2807)
  • Average (1159)
  • Poor (579)
  • Terrible (415)
Image of the Tripadvisor rating Rock on!

Aug 10, 2025 M8x1mus West Malling, United Kingdom

This is a fantastic place to stay. The staff are really friendly and helpful. The rooms are clean. The noise from adjacent rooms is minimal. Hire a guitar to your room. A short walk to the shuttle boat to take you to universal studios. Food is ok but you may prefer to eat out. Location is fantastic.
Image of the Tripadvisor rating Free fast passes and close proximity to the theme park

Aug 9, 2025 lokanata Bandung, Indonesia

We stayed here for 4 nights last July and this property was the ideal place if you plan to explore the Universal Studios and the Islands of Adventure. Please make use of the free unlimited express passes that become active on your check in day as well as your check out day. Bear in mind that your hotel keys are the express passes. The hotel had a… Read more
We stayed here for 4 nights last July and this property was the ideal place if you plan to explore the Universal Studios and the Islands of Adventure. Please make use of the free unlimited express passes that become active on your check in day as well as your check out day. Bear in mind that your hotel keys are the express passes. The hotel had a little bit shown its age, it had that 90s and early 2000 vibes to it. The hotel is just a 10 minutes easy walk from the Universal Studios and a 20 minutes easy walk from the Island of Adventure. There was also shuttle buses and water taxis that could take you to the City Walk. Check in was quick and smooth. You could arrive at 7AM and claim your express passes at check in to best utilize your stay. The room was not the most updated one out there but it definitely suited our needs. The room was spacious for the four of us, quiet, clean and comfortable. The bed was pretty good, the pillows were great and the working desk was useful. Bathroom was spacious with the wash basin outside. The amenities of the room was standard. Check out was quick. We left our luggage as well as our rental stroller for pick up at the bell service before heading to the park. There was also an Avis help desk that was opened until 4PM should you require to rent a car. Shout out to the kind staff at the reception who assisted me with replacing our lost hotel cards aka our fast passes. Overall, a perfect base to explore Universal Studios Orlando. Read less
Image of the Tripadvisor rating Not bad, but not sure if i'll return next time

Aug 6, 2025 SmellyMonkeyMan Timbuktu, Mali

Not bad, but expect a bit more. We stayed for 2 nights, 2 adults and 1 child (10). The service from the front desk and concierge was great, really friendly and helpful. We got our express passes for the parks which are just sooooo worth it and the main reason we returned to stay here. The room itself is alright but it still somehow felt cramped,… Read more
Not bad, but expect a bit more. We stayed for 2 nights, 2 adults and 1 child (10). The service from the front desk and concierge was great, really friendly and helpful. We got our express passes for the parks which are just sooooo worth it and the main reason we returned to stay here. The room itself is alright but it still somehow felt cramped, I think the furniture is too bulk. The pool was so warm which ruined the experience and put us off staying any longer as it just wasn't refreshing or relaxing. Also the slide doesn't operate all the time which is a shame for the kids. I'll probably stay somewhere else next time as I don't think it's worth the price and I would expect a bit more from the Hard Rock brand. P.s. they didn't have any Ozzy Osbourne on either on the day of his passing (RIP the legend) which for a supposed 'rock' hotel wasn't very good !! I did ask the reception but they 'weren't sure' if they could change the music Read less
Image of the Tripadvisor rating Go Elsewhere

Jul 30, 2025 Sophie G Glasgow, United Kingdom

Honestly just not what you would expect from such an expensive hotel. Starting with positives - there were always plenty of seats at the pool (although not enough umbrellas) and the pool itself was always very very clean. Secondly the elevators/lifts in the building were incredible, never waited more than a few seconds. The negatives however… Read more
Honestly just not what you would expect from such an expensive hotel. Starting with positives - there were always plenty of seats at the pool (although not enough umbrellas) and the pool itself was always very very clean. Secondly the elevators/lifts in the building were incredible, never waited more than a few seconds. The negatives however were very hard to overlook at the price point. Our party was kept awake all through the night due to jet washing taking place on the canopy below our window which began at 1am. In fairness, the hotel offered a free breakfast to compensate. The room was dated and fairly small despite advertising to hold four people, one bed was broken at the side with the board coming away, would have expected for this to have been taken care of before check in. Windows also do not open but this is by design. Room service was spotty with us often having to prompt concierge to send someone - again paying £900 a NIGHT surely entails daily room service? Everything is massively overpriced, water in the room costing $8 a bottle, the on site food options also weren’t fantastic. The Kitchen restaurant had a very limited menu, especially for vegetarians so we never got to sample the food, The Palm Restaurant was the same. We did eat at the Pool restaurant often and while food was better, service wasn’t, with staff members often getting orders wrong, going to the wrong tables or simply taking an age to come acknowledge us. They also let us know each and every time we came that “tip is included”, which leads us to think that service has fallen because they aren’t depending on our tipping. Don’t bother ordering with the poolside waiters from your deckchair as this often took over 30 minutes to arrive - you will be faster going to the bar yourself. On the two occasions we wanted to go to International Drive for food, we asked concierge for recommendations to which they tried to tell us CityWalk locations, not where we said we were going, when we pressed that we were going off property they were entirely unknowledgeable. We also asked for them to make a reservation for us to which we were informed they will not do for an off property restaurant - again £900 a night and a hotel that cannot make reservations for you. Pool DJ’s were hit and miss, with one that scratched disks until the whole pool was quiet and looking at him confused- headache inducing! This hotel is not worth the money, the only real benefit of staying is fastpass to Universal which can be bought separately which we would recommend- find a better, friendlier hotel. Read less
Image of the Tripadvisor rating Very nice hotel but expensive.

Jul 27, 2025 Anna B Loughbrickland, United Kingdom

We went to here for three days and I was impressed with what I saw. The entrance was very nice and very clean which I love because it gives you a good impression on the hotel. The decoration was super cool. The staff were very nice and because it took a long time to check in they gave us to free drinks in the bar. The rooms were well looked after… Read more
We went to here for three days and I was impressed with what I saw. The entrance was very nice and very clean which I love because it gives you a good impression on the hotel. The decoration was super cool. The staff were very nice and because it took a long time to check in they gave us to free drinks in the bar. The rooms were well looked after and very tidy. The double beds were small for two people I thought. The air con was quiet because in a lot of hotels it’s very loud but not this one! It was very handy for universal as it has a handy path and you got express passes free with the hotel. It was very expensive though. We didn’t even have free drinking water in the hotel room which not most hotels do but $8 for one bottle is a bit ridiculous. Overall beautiful hotel and friendly staff with a good pool. I would definitely come back for longer if the price goes down. Read less