Loews Sapphire Falls at Universal Orlando Resort will take you to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance the calming sounds of steel drums call you to take in the scenic water views. Ease into ‘island time’ and let go. Kids will love the pool, complete with water slide, games, and somewhere to grab some food without stepping too far from the lounger. And when it’s time to go and explore the parks, you’ll enjoy exclusive benefits like Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required), and complimentary transport to Universal's 3 theme parks and Universal CityWalk via water taxi and shuttle bus. It's a great way to experience all that Universal Orlando Resort has to offer.
Amenities
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Safety Deposit Box
Swimming Pool
Valet parking
Close to Universal Orlando Resort
Where is it
A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
1000 rooms and suites. All with air-conditioning, 49" flat screen TV, mini-fridge, tea/coffee-making facilities, hairdryer, and iron and board.
Standard Rooms are 321 sq ft have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Housekeeping is provided daily.
Lagoon View Rooms are 321 sq ft, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Pool View Rooms are 321 sq ft and have views of the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
King Suites are 595 sq ft and have a separate living room, with 1 king-size bed and pull-out sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
Kids Suites are larger family suites at 529 sq ft, featuring two separate bedrooms. With 1 king-size bed in the master bedroom and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.
Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally.
A short water taxi or shuttle ride from all three theme parks and Universal CityWalk entertainment complex. Self-parking $36, valet parking $45, both plus tax, per day (payable locally, subject to change). Visitors with an Electric Vehicle (EV) or a Plug-In Hybrid Electric Vehicle (PHEV) who use valet parking can now take advantage of a complimentary "electric fill-up" at no extra charge.
Amatista Cookhouse™ (Caribbean cuisine, open for breakfast, lunch and dinner). Drhum Club Kantine (poolside dining, open for lunch and dinner). Strong Water Tavern^ (bar with rum tasting sessions and tapas). New Dutch Trading Co.™ (grab-and-go food). 24-hour room service*.
Resort-style pool with waterslide, children’s play area, poolside games, hot tub, sun loungers and private cabanas*. Fitness centre. Kids' Camp*. Games room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.
Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios Store. Concierge. Universal Vacation Planning Centre. Complimentary WiFi.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: One person must be 21 years or over in the room to check-in.
Please note: Water taxi not available for transportation to Universal’s Volcano Bay.
†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
ERIK IS DISGRACEFUL - THEY WILL RIP YOU OFF WITH EVERY PENNY YOU HAVE - RUDE FRONT MANAGER
Aug 31, 2025ally086London, United Kingdom
We checked into this hotel it smelt of cannabis in the hallways, so they moved us to a room facing the toilets!! We had two nights of pool maintenance going on so sleepless nights.. no attention given to detail as we had mentioned a special birthday!!
They rip you off with upgrades once you pay your nightly rate they charge you for cleaning the…
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We checked into this hotel it smelt of cannabis in the hallways, so they moved us to a room facing the toilets!! We had two nights of pool maintenance going on so sleepless nights.. no attention given to detail as we had mentioned a special birthday!!
They rip you off with upgrades once you pay your nightly rate they charge you for cleaning the room and try to keep your deposit by saying it’s gone towards taxes and extras!!!
The front manager Erik (looks like Fester) is rude and unprofessional he makes you feel dumb and and so small even though you are the paying guest.
We have escalated a complaint to Larry the property manager as we feel Erik was a complete Cxxt to us!
Such a let down for the LOEWS brand, they need to sack ERIK.. We will never use this hotel again, checked out early and felt relieved!!!
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Spotless hotel, with the most amazing smell.
Aug 30, 2025mrsm100610Ainsdale, United Kingdom
Absolutely lovely hotel. From the staff, the restaurants, pool, everything we loved. The kids loved the water taxi to Universal, it was so easy. 5 minute walk to Volcano Bay. We were lucky with our room the view was incredible. Sometimes it really is the little things, when coming back from a long day at the parks, the doors open and it hits…
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Absolutely lovely hotel. From the staff, the restaurants, pool, everything we loved. The kids loved the water taxi to Universal, it was so easy. 5 minute walk to Volcano Bay. We were lucky with our room the view was incredible. Sometimes it really is the little things, when coming back from a long day at the parks, the doors open and it hits you, that smell, arrrhhhhh you instantly relax. The hotel was spotless too, everywhere!. We loved this hotel so much we have booked again. We cant wait to come back!
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GREAT FOOD! DIRTY LOBBY.
Aug 21, 2025Brian LOrlando, Florida
We came here with my family and friends to have dinner at Strong Water Tavern. The hotel is beautiful, tons of natural light coming in which we loved, created a very relaxing environment. The food at the restaurant was amazing (except one of the desserts we had). I ordered a goat stew (sorry, forgot the name) with coconut rice, my wife ordered the…
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We came here with my family and friends to have dinner at Strong Water Tavern. The hotel is beautiful, tons of natural light coming in which we loved, created a very relaxing environment. The food at the restaurant was amazing (except one of the desserts we had). I ordered a goat stew (sorry, forgot the name) with coconut rice, my wife ordered the ceviche. We ordered a Tres Leches (humongous size!!!) and a churro cake. The churro dessert was BURNT. When I tried to cut it a huge chunk just went flying to the table next to us. We returned it. The tres leches was phenomenal. Christopher, our server, is absolute TOP! What a gentleman. I went all by his recommendation (he didn’t recommend the churro) and I enjoyed everything.
What we found a bit yuck was the couches. They are in HUGE need of attention. Do managers walk their areas? Don’t they notice these? It’s crazy! The restrooms in the lobby were filthy too. Housekeeping needs to be more present in their areas for sure, especially the head of the departments. These are simple fix that make a biiiig difference.
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Beautiful hotel
Aug 18, 2025Chris H
We have recently returned from a 16 night trip and this was our first time as a family staying onsite at a universal hotel and Lowes Safire falls did not disappoint. Check in was friendly and very smooth considering we arrived late.
The room we had was a standard room which was extremely clean and comfortable with everything you need.
Around the…
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We have recently returned from a 16 night trip and this was our first time as a family staying onsite at a universal hotel and Lowes Safire falls did not disappoint. Check in was friendly and very smooth considering we arrived late.
The room we had was a standard room which was extremely clean and comfortable with everything you need.
Around the pool was beautiful and the staff were very friendly . The pool was very safe and was open till 11pm which my kids loved.
We ate at strong water tavern a few times and the food was lovely. My eldest child has an eating disorder and staff bent over backwards to provide him with something he will eat. Fresh coffee was priced well and they had a big variety of food available throughout the day and till evening.
The closeness to the park was amazing we loved the water taxis and they were all very friendly. We also walked a few times which took under 10 mins.
Thank you Lowes Safire falls .
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Great stay!
Aug 17, 2025Rachel JManchester, United Kingdom
We have just returned from a 16 night stay at Saffire Falls, such a lovely hotel with pleasant and attentive staff. An ideal location to access the Universal Parks and particularly liked being able to use the boats - so nice and relaxing. We also loved the pool - nice and big and very well lifeguarded. An all around great holiday.
ERIK IS DISGRACEFUL - THEY WILL RIP YOU OFF WITH EVERY PENNY YOU HAVE - RUDE FRONT MANAGER
