Walt Disney World Swan Reserve

Walt Disney World, Orlando

5 stars

Available offers

Stay before 31 Dec '26 to receive the following benefits:

- Complimentary self-parking, saving $36 per day

- Kids 9 years and under eat free at selected restaurants when accompanied by a full paying adult (maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change)

- Receive $30 off any Mandara Spa treatment when spending $200 or more

Disney Benefits Included:

- 7 Day advance reservations for Lightning Lane theme park ride reservation system (3 days for all other offsite hotels)

- Complimentary transport to all Disney theme parks and Disney springs, includes water taxis

- Early entry daily and extended Disney theme park hours up to 2 hours past closing on select evening

- Complimentary self-parking at all four Disney theme parks

*Exclusive benefits subject to change.

The Walt Disney World Swan Reserve is a modern, boutique property within the Walt Disney World Swan and Dolphin complex. Being a Disney Partner hotel, you'll receive some added benefits such as extra time in the parks and complimentary transportation throughout the resort. And with one and two bedroom suites, there's oodles of room for groups and families, plus floor-to-ceiling windows to grab the best views of the surrounding theme park land. You'll have your own restaurant, bar, swimming pool and health club, and what's more, you can take a short stroll over to the Swan and Dolphin hotels and use all the facilities on offer there too. And being just a quick walk or water taxi to Walt Disney World Resort itself, you can be on those adrenaline-fuelled rides before you know it.

Amenities

Families
Bar
Fitness Centre/Gym
Free Parking
Free transport to theme parks
Games Room
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking

Walt Disney World Swan Reserve

Walt Disney World, Orlando

5 stars

Available offers

Stay before 31 Dec '26 to receive the following benefits:

- Complimentary self-parking, saving $36 per day

- Kids 9 years and under eat free at selected restaurants when accompanied by a full paying adult (maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change)

- Receive $30 off any Mandara Spa treatment when spending $200 or more

Disney Benefits Included:

- 7 Day advance reservations for Lightning Lane theme park ride reservation system (3 days for all other offsite hotels)

- Complimentary transport to all Disney theme parks and Disney springs, includes water taxis

- Early entry daily and extended Disney theme park hours up to 2 hours past closing on select evening

- Complimentary self-parking at all four Disney theme parks

*Exclusive benefits subject to change.

Amenities

Families
Bar
Fitness Centre/Gym
Free Parking
Free transport to theme parks
Games Room
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking

“My Top 3 Hotels in 2025”

Oct 29, 2025AsalBoston

I travel 90 days a year. That’s 90 hotel nights. As a business traveler I often dread coming to Orlando because it always feels like chaos and while I love children, it’s overwhelming when you are on your 20th business trip of the year. That said, the Disney Swan RESERVE is easily my top 3 if not 1 for my travels this year. From the incredibly supportive and efficient Elijah at the front desk to the super friendly housekeeping staff that delivers on any special requests to the folks in the coffee shop making my matcha latte… everyone is proudly there to help. The rooms are immaculately clean. This is critical for someone like me who has a severe dust mite allergy. The robes, slippers and extra fluffy towels make for a cozy way to relax after a long day of business meetings. I looked forward to coming back to my room like it was home. Best of all, I watched the Disney fireworks from bed every night. I couldn’t ask for a more pleasant stay. It was a great respite after a year’s worth of business travel. They made every experience stress free. I will always stay here when I travel back to Orlando. If I have only one complaint, it would be the distance of walk to the Dolphin Hotel convention area. It rained one day and it was a long walk outside back to the hotel. Not to mention crossing multiple lanes of traffic to get to the other property. But in truth that was a minor inconvenience against all the other amazing positives.

“A string of mediocre Marriott stays continues”

Oct 22, 2025Ramsey J

I rarely write reviews, and I usually do so for mostly positive stays. I have had a string of mediocre experiences at Marriott properties recently, and this continues that trend. My two biggest concerns are the pillows, which needs to be addressed since I'm now seeing on multiple review sites that many people comment about the horrible pillows. I think maybe they are using larger pillows into smaller pillow cases causing the pillows to be incredibly uncomfortable-- I'm still dealing with neck pain 4 days after checkout. My other autograph collection hotels have had excellent pillows, but not this one. My second issue is with an erroneous $35 extra person fee added to my booking X 3 nights + taxes/fees. Our booking was made directly with Marriott for 2 adults and 1 child and that's exactly the number we had in the room. The front desk agent told me that this is an issue for people put in rooms with two queen beds since technically 4 people can stay in the room and is often added manually by the reservations team even if they don't have 4 people in the room. What a bizarre approach. I booked for 2 adults and 1 child and should not be charged extra because the room holds 4 people. We did not have an extra person in the room. I was told it was removed from the bill. A few days after I returned, a pending charge turned into a permanent charge on my credit card and it included the extra person fees. You can't get someone on the phone to fix this, rather you're instructed to fill out an online form and wait for a response. And I can't complain too much about the $50/night + taxes resort fee since that was clearly disclosed at time of booking, but you certainly won't get any real benefits from it. Just add it to the advertised hotel rate since no one is extracting any value out of it. Otherwise, it feels like a silly money grab.

“Horrible Customer Service”

Oct 12, 2025Coastal13426994820

1 I’m rating this hotel a 1 because of our horrible experience at check in. We arrived on Thursday, at 4:30. My daughter, who had booked this Disney trip for my birthday, was told by the front desk that they didn’t have a reservation for her, even though she had her confirmation number and that there was nothing they could do to help as Chase Travel must not have sent the $ (prepaid) or the reservation and there were “no rooms available.” She had booked through Chase. She had a confirmation number through Chase Travel and Marriott. My daughter called Chase Travel and they put her on hold for 35 minutes, but confirmed that she had a reservation. They could see her booking info. The front desk agent still didn’t see the reservation and wouldn’t help. In the meantime, I got on Disney Guest Service Chat and quickly explained that we were told we didn’t have a room and that they had no rooms for us. They were able to pull up our reservation in seconds and the agent said, “I see your reservation and will connect your name to the reservation to the reservation as well. I will stay online with you until this is resolved.” I gave our keys to the valet attendant and raced to the lobby to find my daughter talking with another front desk agent. Still nothing and then suddenly, “is there a Carver attached to this reservation?” That is my last name, so we excitedly said yes. They said well that’s why we couldn’t find it because it was under her last name. I said it was only put under my last name two minutes ago as I had nothing to do with the booking, but Disney guest services was able to help us when you wouldn’t. There was no, “I’m sorry for the inconvenience or there must be a glitch in OUR system….” Not an apology for the time wasted (at least 1 and 1/2 hours) nor the added stress. No help at all from the front desk agents…. That being said, the Disney Guest Service Agent was AMAZING!!!! Maybe this resort should see if their front service agents could receive training from Disney in how to treat their guests. I NEVER write poor reviews, but the lack of care or assistance given to our family was disappointing and absolutely rude. Once our room was released to us, it was nicely appointed, but the fold out couch was uncomfortable and the linens had a faint scent of feces…. We thoroughly checked the room and determined it must be the water used to wash the linens. Sincerely, B. Carver

Walt Disney World Swan Reserve

Amenities

Hotel details

Getting Around

Dining

Fun and Games

Entertainment

Handy Stuff

Resort Fees

Additional Information

Protection for your Package Holiday

Walt Disney World Swan Reserve

Amenities

Hotel details

Getting Around

Dining

Fun and Games

Entertainment

Handy Stuff

Resort Fees

Additional Information

Protection for your Package Holiday