Sofitel
Dubai The Palm is a luxury 5-star resort nestled on the tranquil East Crescent
of Dubai’s iconic Palm Jumeirah. Blending French art de vivre with tropical
allure, it is a haven for both couples and families seeking a chic beach
escape. From the moment you arrive, be enveloped by lush greenery, sparkling
blue waters, and genuine hospitality. Whether you are here to unwind at the
award-winning spa, indulge in a gastronomic journey across our restaurants, or
explore the vibrant city beyond, Sofitel Dubai The Palm promises memories to
last a lifetime
Amenities
Scuba Diving
Snorkelling
Tennis
Babysitting service
Kids Club
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Where is it
Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Atlantis Aquaventure waterpark, and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.
Hotel information
360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board, and L'Occitane amenities.
Luxury Sea View Room with 1 king-size bed, sleeping maximum 2 adults.
Board Basis options:
Half Board option: includes breakfast and guests are entitled to choose either lunch or dinner on a daily basis when staying on Half Board. Dine-around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.
Manava - International buffet
Maui - Beachside light fare and grills, special Half Board set menu
Porterhouse - steak and grills, special Half Board set menu
The World Eatery - International cuisine, special Half Board set menu
Moana - fish and sushi, special Half Board set menu
Hong Loong - Pan-asian, special Half Board set menu
Premium Half Board dine around: includes lunch or dinner. Unlimited selection of alcoholic and non-alcoholic beverages to be enjoyed at meal times. Redeemable at Manava, Zoya, Porterhouse, The World Eatery, Moana or Hong Loong. Drinks served by the glass only. Cocktails, mocktails and smoothies are excluded.
Full Board option: same as the Half Board option but with lunch and dinner. On 31 Dec Full Board is not available.
Please note: restaurant options are subject to change.
Luxury Palm View Room with 1 king-size bed, sleeping maximum 2 adults.Junior Suite with either sea view or Palm view (subject to availability), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Prestige Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). Opera Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.Signature Palm Suites feature a large balcony offering garden or sea views, separate living room with a sofa bed, and bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children (below 12 years). These suites include complimentary spa access, Premier Lounge access with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as 24-hour butler service.One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children (under 12 years).One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children.Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.
12 restaurants, bars and lounges; Manava (International buffet for breakfast and dinner), Hong Loong (Pan-Asian cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana (Peruvian-Japanese fusion), Laguna Lounge (trendy beachfront lounge featuring live music), The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). Maui Beach Bar, Porterhouse Bar, Replay Sport Bar, Oliviers Lounge, Gelati ice-cream.
Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Tiki cabanas*. Sofitel Spa by L'Occitane* with 4 outdoor cabanas, steam and sauna rooms. 24-hour Sofitel Fitness high-tech gym. Water sports* including snorkelling, kayaking, windsurfing, waterskiing and paddle boarding. 2 multi-purpose tennis courts. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years).
Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.
3 nights between 27 Dec-1 Jan.
* Denotes local charge.
Based on 16505 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (13580)
Very good (1875)
Average (619)
Poor (236)
Terrible (196)
Wonderful Experience Thanks to Subash!
Aug 11, 2025Brian A
We came here from the USA for our honeymoon. The property was beautiful with all the amenities one could need. Our signature suite was luxurious and included a butler for all our needs. Our signature suite had a view of the Dubai skyline and the beach. The property included private beaches, a spa, and many restaurants to choose from. Subash, our…
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We came here from the USA for our honeymoon. The property was beautiful with all the amenities one could need. Our signature suite was luxurious and included a butler for all our needs. Our signature suite had a view of the Dubai skyline and the beach. The property included private beaches, a spa, and many restaurants to choose from. Subash, our butler, really elevated our experience. His unrivaled hospitality, thoughtful suggestions and genuine enthusiasm and kindness were such that I’ve never experienced before in any country. Thank you so much for making our honeymoon wonderful!
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Sofitel Dubai Palm, another enjoyable stay
Aug 11, 2025AJJourneyManLondon, United Kingdom
We’ve been coming to the Sofitel Dubai for a decade. It’s one of the few luxury hotels that caters for families larger than the usual 2 adults and 2 children. With 2 and 3 bedroom residences with full kitchens including washing machines. Apartments are massive with 3/4 bathrooms in even the 2 bed. 4 distinct pool areas and all right next to the…
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We’ve been coming to the Sofitel Dubai for a decade. It’s one of the few luxury hotels that caters for families larger than the usual 2 adults and 2 children. With 2 and 3 bedroom residences with full kitchens including washing machines. Apartments are massive with 3/4 bathrooms in even the 2 bed. 4 distinct pool areas and all right next to the beach. Service is very good and nothing is too much trouble. A great destination for all but certainly for larger families. You can also book cabanas by the main pool in advance. We hadn’t been in August before but still worked well given the amount of indoor activities in Dubai and Abu Dhabi. The girls went to the spa and compliments on the massage. Borra the pool waiter and the room housekeeper were excellent. My only concern with a with the rate of development in Dubai the Sofitel will need to be on its toes to keep up on room decor and refurbishment must be on the cards shortly: but customer service is excellent.
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Nice stay, lovely staff, hidden costs!
Aug 11, 2025Climber12158771752
A lovely stay at Sofitel, Rizwan Manjur looked after us and kept the room spotless for us despite the mess my kids left around of empty cans and wrappers! Thankyou!
One thing I would like to highlight is please be careful booking as drinks including water, juice, soft drinks, tea and alcohol are NOT included with dining. They charge you extra…
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A lovely stay at Sofitel, Rizwan Manjur looked after us and kept the room spotless for us despite the mess my kids left around of empty cans and wrappers! Thankyou!
One thing I would like to highlight is please be careful booking as drinks including water, juice, soft drinks, tea and alcohol are NOT included with dining. They charge you extra with the inclusive meal. You will be reminded by staff to pay that bill several times! They can’t charge it to room for some reason. We were only made aware of this in fine print at check in. On the first meal at the buffet restaurant ordering 5 cans of juice the bill came to £35! It would also feel wrong to take your own drinks along so we felt obliged to order drinks because they make sure you order as you are seated otherwise it feels like they are watching you the whole time! Even a basic bottle of water is £7 🫤. So please just bear in mind there are definitely extra costs like this which do add up! The lounge access is worth it as drinks there are free of charge ofcourse during the specific timings. You also can’t take any cans of juice or water up to your room from the lounge.
Spa looked a bit dated and staff even more tired! Couldn’t be bothered with showing you around properly. The overall treatments aren’t really worth the price. Also the vibe feels a bit/cold/dark/dingy. Not really a warm, ambient, moody vibe. Just wanted it over with and to get out of there! Again the payment they can’t seem to charge to room so you have to pay before leaving.
Pools felt over crowded, might be worth expanding. They were all a bit too deep for my 11 and 5 year old. Large floaties are not allowed.
Library is entirely empty. Not a single book on any of the shelves. The room was locked and only opened on request only to find it holds no books!
Lobby feels quite dark in evening.
Overall the stay was decent though just wish we had booked just the 2 or 3 nights instead of 6 here. It dragged for us. Don’t think we will be back.
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Just Book it
Aug 11, 2025Food D
Excellent service at Sofitel as always especially from the premier lounge shout out to Rahul and Zia for being so attentive and caring with our requests.
Management could be better however as I had requested early check in as travelling with small kids including a 6 month old baby we were exhausted from the journey and had to wait for a room.
Amazing stay from start to finish
Aug 11, 2025mrsf20182025Preston, United Kingdom
What a stay, friendly staff amazing pool and food was some of the best I've had in recent years! The buffet breakfast has a big selection and we highly recommend the porterhouse for a meal it was impeccable! The staff go above and beyond at all times from the cleaners to the waiters and front of house all friendly and cannot do enough for you! The…
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What a stay, friendly staff amazing pool and food was some of the best I've had in recent years! The buffet breakfast has a big selection and we highly recommend the porterhouse for a meal it was impeccable! The staff go above and beyond at all times from the cleaners to the waiters and front of house all friendly and cannot do enough for you! The pool is large and yet it's quiet it was perfect! A very happy family of six leaving with memories and not wanting to leave! We will be back!
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Wonderful Experience Thanks to Subash!
