Sofitel Dubai The Palm

Dubai Beach, Dubai

Star rating

Aerial view of hotel
Main Pool
Classic Room
1 Bedroom Apartment
Laguna Beach Taverna
Laguna Beach Lounge
Laguna Beach Taverna
Moana Restaurant
Gym
Hong Loong Restaurant
2 Bedroom Apartment Master Bedroom
Waterfall Pool
Main Pool
Lodge Villa Master Bedroom
Lodge Villa Living Room
Porterhouse Steak & Grill
Prestige Suite
Kids in the pool
Premier Lounge
Spa
Pool and gardens
Tennis courts
Signature Palm Suites
Signature Palm Suites 2nd Floor Lounge
Signature Palm Suite Honeymoon Suite
Signature Palm Suite Honeymoon Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Eden Villa
Eden Villa
Eden Villa
Aerial view of hotel
Main Pool
Classic Room
1 Bedroom Apartment
Laguna Beach Taverna
Laguna Beach Lounge
Laguna Beach Taverna
Moana Restaurant
Gym
Hong Loong Restaurant
2 Bedroom Apartment Master Bedroom
Waterfall Pool
Main Pool
Lodge Villa Master Bedroom
Lodge Villa Living Room
Porterhouse Steak & Grill
Prestige Suite
Kids in the pool
Premier Lounge
Spa
Pool and gardens
Tennis courts
Signature Palm Suites
Signature Palm Suites 2nd Floor Lounge
Signature Palm Suite Honeymoon Suite
Signature Palm Suite Honeymoon Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Signature Palm Suite
Eden Villa
Eden Villa
Eden Villa

The hotel

Sofitel Dubai The Palm is a luxury 5-star resort nestled on the tranquil East Crescent of Dubai’s iconic Palm Jumeirah. Blending French art de vivre with tropical allure, it is a haven for both couples and families seeking a chic beach escape. From the moment you arrive, be enveloped by lush greenery, sparkling blue waters, and genuine hospitality. Whether you are here to unwind at the award-winning spa, indulge in a gastronomic journey across our restaurants, or explore the vibrant city beyond, Sofitel Dubai The Palm promises memories to last a lifetime

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Atlantis Aquaventure waterpark, and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board, and L'Occitane amenities. 

Luxury Sea View Room with 1 king-size bed, sleeping maximum 2 adults.

Board Basis options:

Half Board option: includes breakfast and guests are entitled to choose either lunch or dinner on a daily basis when staying on Half Board. Dine-around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.

  • Manava - International buffet
  • Maui - Beachside light fare and grills, special Half Board set menu
  • Porterhouse - steak and grills, special Half Board set menu
  • The World Eatery - International cuisine, special Half Board set menu
  • Moana - fish and sushi, special Half Board set menu
  • Hong Loong - Pan-asian, special Half Board set menu

Premium Half Board dine around: includes lunch or dinner. Unlimited selection of alcoholic and non-alcoholic beverages to be enjoyed at meal times. Redeemable at Manava, Zoya, Porterhouse, The World Eatery, Moana or Hong Loong. Drinks served by the glass only. Cocktails, mocktails and smoothies are excluded.

Full Board option: same as the Half Board option but with lunch and dinner. On 31 Dec Full Board is not available.

Please note: restaurant options are subject to change.

Luxury Palm View Room with 1 king-size bed, sleeping maximum 2 adults.Junior Suite with either sea view or Palm view (subject to availability), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Prestige Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). Opera Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.Signature Palm Suites feature a large balcony offering garden or sea views, separate living room with a sofa bed, and bedroom with 1 king-size bed, sleeping maximum 2 adults and 2 children (below 12 years). These suites include complimentary spa access, Premier Lounge access with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as 24-hour butler service.One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children (under 12 years).One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children.Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.

12 restaurants, bars and lounges; Manava (International buffet for breakfast and dinner), Hong Loong (Pan-Asian cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana (Peruvian-Japanese fusion), Laguna Lounge (trendy beachfront lounge featuring live music), The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). Maui Beach Bar, Porterhouse Bar, Replay Sport Bar, Oliviers Lounge, Gelati ice-cream.

Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Tiki cabanas*. Sofitel Spa by L'Occitane* with 4 outdoor cabanas, steam and sauna rooms. 24-hour Sofitel Fitness high-tech gym. Water sports* including snorkelling, kayaking, windsurfing, waterskiing and paddle boarding. 2 multi-purpose tennis courts. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years).

Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.

3 nights between 27 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13637)
  • Very good (1884)
  • Average (627)
  • Poor (240)
  • Terrible (197)
Image of the Tripadvisor rating Avoid

Jul 21, 2025 Jyoti M

Damp smell and stale smoke in room and corridors masked by strong air freshener I could taste!!!! . Poor quality buffet not 5 star quality or spread - nothing cooked to order, hotel reminded me of a butlins kind of holiday with prettier surroundings. Room was eventually changed but hours later. Glad I only booked 1 night - will revert back to… Read more
Damp smell and stale smoke in room and corridors masked by strong air freshener I could taste!!!! . Poor quality buffet not 5 star quality or spread - nothing cooked to order, hotel reminded me of a butlins kind of holiday with prettier surroundings. Room was eventually changed but hours later. Glad I only booked 1 night - will revert back to the Jumeirah group For real 5 star offerings Read less
Image of the Tripadvisor rating Best housekeeping!

Jul 21, 2025 S D

Special thanks to Mazedul from house keeping. So helpful and polite! Always checking in and making sure we had evert thing we needed
Image of the Tripadvisor rating Great service at Premier Lounge!

Jul 21, 2025 miklev Ontario

Jabet at yhe Premier lounge was very attentive during Apero Chic. Amazaing service! He kept our drinks full and checked in on us throughout the evening. He asked when we would be back and if he could offer anything else. Dubai has been amazaing so far.
Image of the Tripadvisor rating Very great stay

Jul 21, 2025 JSFIO

Great hotel and the staff is amazing ! Special thanks to Samson for the kindness and the efficiency of cleaning our rooms !
Image of the Tripadvisor rating Horrible Experience

Jul 21, 2025 Pioneer43207500415

We checked in on the 19th of July 2025 and what should have been an amazing, memorable weekend experience turned out to be a nightmare. It being my anniversary weekend i planned a photoshoot in the resort. We had hired a professional photographer and makeup artist to make everything extra special. Our Photographer had sent a message to the hotel… Read more
We checked in on the 19th of July 2025 and what should have been an amazing, memorable weekend experience turned out to be a nightmare. It being my anniversary weekend i planned a photoshoot in the resort. We had hired a professional photographer and makeup artist to make everything extra special. Our Photographer had sent a message to the hotel on Instagram asking if there was any permit needed for photography in the hotel but there was no response. So, we decided to inform the management what followed was one long hour of hard NOS without sympathy and experienced a lot of emotional turmoil because what we had invested. The security in charge and Duty manager said we needed to get approval from marketing. We asked them to give them a call. We were very surprised that they came back several times saying that the marketing person wasn’t picking the call I asked if I could perhaps have the Director of Sales number to call them for approval or any other person who was a key decision maker they refused. We understand that there SOPS however, this being a reputable 5 star hotel we would have expected the team going above and beyond for the guest to make their stay memorable, offered an exception with conditions e.g. payment or come up with a solution.The duty Manager informed us that they would get back to us if there was even the slightest possibility of being allowed to do our shoot.24 hours later no one ever got back to us with any information till our checkout period. That was the most unprofessional encounter I have ever had with any hotel staff in my life. Highlights • I waited 24 hours for anyone to get back to me with feedback which I never got till checkout (No-one cared) • I lost the money I invested for a photographer and makeup artist. • The stress made me not enjoy my stay. • There is no one on management around on weekends who can actually/truly make a decision in case of this kind of one-off situation ? • What happened to hospitality, sympathy and finding solutions? Im truly disappointed and it was a horrible experience. Read less