When you're looking to wander around Fisherman's Wharf trying out the various dining options, enjoy the entertainment on Pier 39, and wander through the shops on Ghirardelli Square - well you couldn't pick a better location for your hotel than the Kimpton Alton. Just a stones thorugh from all of the above, you're also only about 15 minutes walk from San Francisco Bay where you can take the ferry to Alcatraz. Back at the hotel the rooms offer very comfy beds, and cosy vibes that will allow you to relax after a day exploring Golden Gate City. Even better, they offer complimentary tea and coffee to kick start your day, and a complimentary wine and beer hour to wind down at the end of it! Couple that with the option of in-room spa treatments and you really will feel relaxed on this city break. The service on hand at this hotel is indeed top notch - there's even complimentary scooters on hand to use for the little ones to roam the city!
Amenities
Bicycle Rental
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Safety Deposit Box
Spa
Valet parking
Close to City Centre
Where is it
Located in the Fisherman's Wharf area, just 4 minutes walk from Ghirardelli Square and Pier 39. The hotel is less than a block from a light rail station.
Hotel information
248 guest rooms and suites with a warm colour palette and cosy bedding. All with air-conditioning, complimentary WiFi access, smart TV, mini fridge, bathroom amenties, bath robes, yoga mat, and safe.
Standard Rooms are approximately 310 sq ft in size, with either 1 king-size bed, 2 queen-size beds, or 1 queen-size bed, sleeping maximum 4 people.
Premium Rooms are approximately 325 sq ft, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Premium City View Rooms are approximately 310 sq ft, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Premium Bay View are approximately 310 sq ft, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Abaca Restaurant and Bar (Filipino restaurant open for breakfast, weekend brunch, dinner, and evening drinks). Bodega (range of snacks and drinks, open 24-hours). Complimentary morning tea and coffee, and complimentary wine/beer daily from 5.00-6.00pm.
Live DJ sessions at weekends, as well as other events and activities.
24-hour fitness centre. In-room spa treatments*. Bicycle rental*. Retro inspired board games. Complimentary kids micro kickboard scooters for rental.
Complimentary WiFi access. Laundry service*. Valet parking $70 plus tax ($90 for oversized vehicles) per night (payable locally, fee subject to change). Concierge.
There is a resort fee of $32 plus tax per room, per night (payable locally, fee subject to change).
Resort fee includes:- $10 daily credit to use in the hotel's locally inspired Bodega - Premium WiFi access throughout the hotel - In-room Victrola records + vinyl lending library - Music series (Fridays and Saturdays) - Promotional discounts to local partners - Retro inspired board games to lend - Complimentary newspapers and magazines digitally via PressReader - Commplimentary printing services. Resort fee and inclusions are subject to change and availability. Please check with the hotel for more information.
*Denotes local charge
Based on 391 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (285)
Very good (53)
Average (28)
Poor (12)
Terrible (13)
Room for improvement
Jun 28, 2025reginaldo m
When we checked in at the front desk, I was impressed by the warm welcome and the accommodation afforded to us by Mr Edwin and Mr Clifford.
The following day I went to the front desk again to inquire about the city of San Francisco and was very disappointed by the way Ms Mary handled my query. Her rudeness eroded all the the positive impressions I…
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When we checked in at the front desk, I was impressed by the warm welcome and the accommodation afforded to us by Mr Edwin and Mr Clifford.
The following day I went to the front desk again to inquire about the city of San Francisco and was very disappointed by the way Ms Mary handled my query. Her rudeness eroded all the the positive impressions I had with the hotel.
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Good location for tourists
May 26, 2025Trail12264245877San Francisco, California
This is a nice, clean hotel conveniently located a few blocks from Ghirardelli square.
Room comes with a record player, Nespresso machine, and Atelier Bloem toiletries. You can borrow a plant from the lobby to accompany you in your room if you so desire. Abaca restaurant (located on the first floor) serves Filipino cuisine and can be very…
Read more
This is a nice, clean hotel conveniently located a few blocks from Ghirardelli square.
Room comes with a record player, Nespresso machine, and Atelier Bloem toiletries. You can borrow a plant from the lobby to accompany you in your room if you so desire. Abaca restaurant (located on the first floor) serves Filipino cuisine and can be very lively. There is a DJ in the lobby on some nights. It is a very short walk to The Cannery, the Anchorage, Scoma’s, and the Buena Vista cafe. It is also an easy walk to Fisherman’s Wharf and Pier 39. It looks like airline crew members tend to stay here.
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Disappointing Customer Service Experience
May 24, 2025Lindsey B
Disappointing Customer Service Experience
I had a very frustrating experience with the customer service at this hotel. A major issue arose due to the hotel failing to communicate the correct booking policies in advance. When I called to resolve it, I spoke with Harvey, who unfortunately was not helpful at all. He refused to acknowledge the…
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Disappointing Customer Service Experience
I had a very frustrating experience with the customer service at this hotel. A major issue arose due to the hotel failing to communicate the correct booking policies in advance. When I called to resolve it, I spoke with Harvey, who unfortunately was not helpful at all. He refused to acknowledge the hotel’s mistake and kept me on the phone for over 40 minutes without offering any resolution or taking accountability. His attitude was dismissive and unprofessional throughout the call. Based on this experience, I would not recommend staying here or trusting their customer service.
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Great place to stay
May 16, 2025TRACI123Topeka, Kansas
The hotel was nice. A perfect location to Fishermen's Wharf. All the tourist in a convenient location. Clifford made our stay amazing and comfortable. He was so polite , professional and went the extra mile for us. We appreciated his efforts.
The girls from Kansas!
Great stay!
May 15, 2025Amy CWorcester, United Kingdom
We stayed here for three nights before a cruise. The hotel was excellent. The rooms were beautifully decorated, very clean and well equipped. The hotel offered free beer and wine for guests between 17:00 and 16:00 and free tea and coffee in the morning. The hotel is in a great location for Fisherman’s Wharf and I would definitely stay here again.
Room for improvement
