Hilton Garden Inn New York/Central Park South-Midtown West
Midtown, New York
Star rating
Based on 4154 reviews
The hotel
About as close to the Big Apple’s core as you can get, the Hilton Garden Inn Central Park South is in the perfect spot to explore this urban jungle. When you’re not exploring, retreat back to base and enjoy what this place has to offer. From a steak house where you can enjoy tasty seafood and meats, to a 24-hour fitness centre. And when you head out, some of NYC’s best sites are right on your doorstep.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Close to City Centre
Where is it
In Midtown Manhattan, just a quick stroll to Times Square, Broadway, the shopping of Columbus Circle and Fifth Avenue, and Central Park. Transfer time from John F. Kennedy International Airport: 1 hour 30 minutes.
Hotel information
All with 42” flat-screen HDTV with premium channels*, microwave and mini-fridge (on request), Keurig K-cup coffee maker, safe, hairdryer, and iron and board. Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.
Standard 2 Double Bed Rooms with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
City View rooms have 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.
Premium rooms include in-room drinks and snacks that are replenished daily, as well as premium WiFi and a city view. These rooms have 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.
Junior Suites are located on 20th floor and feature a 400 sq. ft. patio with outstanding views of the Manhattan skyline. These have a king-size bed or 2 queen-size beds, with additional seating area, sleeping maximum 4 adults.
Empire Steak House (steak and seafood, open for breakfast, lunch, and dinner). 24-hour Pavilion Pantry market (snacks, drinks and ready meals). Room service also available.
24-hour fitness centre.
Complimentary WiFi. Private airport transfers* (on request). Laundry/dry-cleaning services*.
* Denotes local charge
Please note: One person must be aged 18 years and over in each room at check-in.
Based on 4154 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1633)
Very good (1464)
Average (503)
Poor (276)
Terrible (278)
We’d Stay Again.
Jun 4, 2025Explore30621596531West Hartford, Connecticut
The hotel is smaller, clean and our room was nice. Not large but we had no plans to hang there.
We were 1 block from the South end of Central Park. It’s a very nice area. Plenty of spots to eat and buy your must haves.
The rooms decor, linens and carpet was clean and up to date.
The elevators are small and VERY slow.
The staff was great.…
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The hotel is smaller, clean and our room was nice. Not large but we had no plans to hang there.
We were 1 block from the South end of Central Park. It’s a very nice area. Plenty of spots to eat and buy your must haves.
The rooms decor, linens and carpet was clean and up to date.
The elevators are small and VERY slow.
The staff was great.
We’d stay again.
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Great hotel, great staff
Jun 1, 2025tapps13Dover, United Kingdom
Just returned from a lovely stay in NYC and our base for the trip was the Hilton Garden Inn Central Park South. Check in was very easy and although we were there before the 3pm check in time we were told we could have a room straight away on the 4th floor, so we accepted. Bags deposited and off we went exploring. Maybe because we were so tired…
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Just returned from a lovely stay in NYC and our base for the trip was the Hilton Garden Inn Central Park South. Check in was very easy and although we were there before the 3pm check in time we were told we could have a room straight away on the 4th floor, so we accepted. Bags deposited and off we went exploring. Maybe because we were so tired from a long days travelling and a long explore, but we missed an electrical buzzing sound. This was really evident on our 2nd night. I spoke with the duty manager who said they’d look into it straight away and if they couldn’t sort it then they’d move us rooms. We went out for the day and on our return the noise was still very apparent. As promised we were given a different room straight away, so big thumbs up for customer service. We spent minimal time at the hotel as we only had so many days to pack loads of stuff in. The hotel rooms were cleaned on a daily basis and fresh towels daily too. Every member of staff we came into contact with were really polite and friendly. They have 3 lifts and it was apparent that only 1 was working fully so there was a little bit of waiting around during certain periods of the day. I did go looking for the fitness room and found that the whole basement was under renovation, it would’ve been nice to know that there was no access to the hotel gym on arrival. However to counter that I believe that there was access to a gym across the road (o only saw this sign after day 3 and had already walked in excess of 10 miles!) over all it’s a great hotel really close to all the main attractions that draw people to NYC. I would definitely stay there again.
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Could be better
May 27, 2025juuliasimoesSao Paulo, SP
Positives:
- Kenya (Front Desk) is amazing!
- Good location (despite being in NYC for business and booking the hotel due to proximity to my customer's office, it was quite nice being close to attractions, restaurants, shops and public transportation)
- Clean and spacious rooms, rare in NYC
Negatives:
- Extremely slow elevators, usually there is…
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Positives:
- Kenya (Front Desk) is amazing!
- Good location (despite being in NYC for business and booking the hotel due to proximity to my customer's office, it was quite nice being close to attractions, restaurants, shops and public transportation)
- Clean and spacious rooms, rare in NYC
Negatives:
- Extremely slow elevators, usually there is a line in the lobby
- Housekeeping every other day
- Hallways were not as clean as the rooms, carpet could use some refurb
- No breakfast options
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Good location, terrible hotel
May 26, 2025Mobile12199846247Doncaster, United Kingdom
Booked a deluxe room with terrace for a break in New York. When we checked in we were allocated a basic room on the 31st floor with lifts that took an age to arrive. It would appear the terrace rooms had not been available for 5 weeks. It was an unpleasant situation and we checked out the next morning and moved to a much better nearby hotel. The…
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Booked a deluxe room with terrace for a break in New York. When we checked in we were allocated a basic room on the 31st floor with lifts that took an age to arrive. It would appear the terrace rooms had not been available for 5 weeks. It was an unpleasant situation and we checked out the next morning and moved to a much better nearby hotel. The hotel seems to have a no refund policy,not even the difference between the expensive room we paid for and the basic room allocated.
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The worst hotel experience
May 25, 2025Journey15141024692
My wife and I recently had a break in New York where we booked a delux room with terrace at this hotel.On check-in we found we had been allocated a basic room on the 31st floor, it appears the rooms booked were being refurbished and had not been available for the past 5 weeks. Not ony was the room basic the lifts took around 10 to 15 minutes to…
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My wife and I recently had a break in New York where we booked a delux room with terrace at this hotel.On check-in we found we had been allocated a basic room on the 31st floor, it appears the rooms booked were being refurbished and had not been available for the past 5 weeks. Not ony was the room basic the lifts took around 10 to 15 minutes to arrive. We could not put up with this so we checked out the next morning and moved to a much better hotel nearby. I talked to the manager who said he understood and would arrange for a refund. After returning home I was told the hotel policy was no refunds, not even the difference between the expencive room we had paid for and the basic room we had been given. If the Hilton philosophy is the customer is always wrong and once they have your money there is no circumstance where they are giving any of it back I will never concider a Hilton hotel in the future
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We’d Stay Again.
