Holiday Inn New York City Times Square

Midtown, New York

Star rating

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (531)
  • Very good (550)
  • Average (192)
  • Poor (52)
  • Terrible (63)
Image of the Tripadvisor rating Disappointed Stay – Would Not Recommend

Jun 30, 2025 Jassembr Montreal, Canada

Unfortunately, my stay at the Holiday Inn New York City - Times Square was far from pleasant. The hotel room was extremely noisy — I could hear everything from the hallway and neighboring rooms, which made it difficult to relax or sleep. The biggest issue, however, was the elevator situation. There are only two elevators for 32 floors, and during… Read more
Unfortunately, my stay at the Holiday Inn New York City - Times Square was far from pleasant. The hotel room was extremely noisy — I could hear everything from the hallway and neighboring rooms, which made it difficult to relax or sleep. The biggest issue, however, was the elevator situation. There are only two elevators for 32 floors, and during busy hours, the wait time ranged from 20 to 40 minutes. It was incredibly frustrating and made getting around a major hassle. Safety was also a concern. The front of the hotel was often occupied by homeless individuals and people under the influence, which made us feel uneasy, especially at night. The noise outside was constant and disturbing. To make matters worse, the hotel charged me twice, leaving me without spending money during my trip. I am still waiting to be refunded, which added unnecessary stress to my experience. The only positive note was the staff — they were professional and friendly throughout. However, that alone isn’t enough for me to recommend this hotel. I would suggest looking for other options in the area. Read less
Image of the Tripadvisor rating Budget Option with Excellent Location

Jun 29, 2025 GIDraco Cambuslang, United Kingdom

We arrived to find that although it was true about the people constantly sitting outside, nobody would bother you. It must be accepted by visitors that cannabis is legal in NYC and you are going to come across and smell it everywhere... including outside the hotel entrance. That said, the lobby is pretty shabby and breakfast is mediocre. We'd… Read more
We arrived to find that although it was true about the people constantly sitting outside, nobody would bother you. It must be accepted by visitors that cannabis is legal in NYC and you are going to come across and smell it everywhere... including outside the hotel entrance. That said, the lobby is pretty shabby and breakfast is mediocre. We'd recommend eating out at a deli/dinner instead. Staff were hit or miss - some were more than helpful and friendly, whilst others didn't know what day of the week it was. I would triple check if you are using the luggage rooms, that they know when you are going to pick it up, otherwise it sits out in the lobby all day! The elevators are a pain, but it's an old narrow building so there isn't much that can be done. Take a picture of the notice in the car itself and see when to avoid peak times. The double queen room we had was absolutely spot on. Clean, good views and lots of sockets. The room is small, but for NYC, I genuinely thought the room size was generous. Again, we had to swallow the pill that pretty much EVERYTHING is expensive in NYC, but nothing more so than a nightly rate at a hotel! In comparison to the rest of the city, we still found this to be a bargain. Read less
Image of the Tripadvisor rating Only Location nothing else

Jun 27, 2025 sorabh123 Bangalore District, India

Hotel is located close to 42st-timesquare subway and next to Angelina bakery, that is the only +ve other than that it's not at all worth the money paid. Entrance is shabby with folks lying around smoking 24x7, big laundry boxes lying outside. Once u enter u need to wait long for lift for a big hotel with tons of floor and rooms only 2 lifts and… Read more
Hotel is located close to 42st-timesquare subway and next to Angelina bakery, that is the only +ve other than that it's not at all worth the money paid. Entrance is shabby with folks lying around smoking 24x7, big laundry boxes lying outside. Once u enter u need to wait long for lift for a big hotel with tons of floor and rooms only 2 lifts and high waiting times to get to floors, we were on 27th floor. Rooms are very small, we booked 2-bed twin room and once we entered there was no space at all to keep even luggage, they have squeezed 2-twin beds in a room meant for 1 bed. There is no microwave and no daily water also. Room cleaning will happen if you are lucky, 2out of 6days it did not happen for us. Read less
Image of the Tripadvisor rating DO NOT STAY HERE

Jun 16, 2025 Niki G

DO NOT STAY HERE. The crowds of people out front and the general area it’s located are not safe. Homeless people and drug dealers are sitting on the benches out front at all hours of the day. You have to walk thru them to get in. You go into a tiny lobby where we saw no security like we were promised. Once you go up the elevators, the hallways and… Read more
DO NOT STAY HERE. The crowds of people out front and the general area it’s located are not safe. Homeless people and drug dealers are sitting on the benches out front at all hours of the day. You have to walk thru them to get in. You go into a tiny lobby where we saw no security like we were promised. Once you go up the elevators, the hallways and rooms are TINY. We had two people in two double bed rooms and our luggage barely fit in our room. Our suitcases almost touched both sides of the hallway. We left after one night and moved to another hotel because we felt so unsafe. Read less
Image of the Tripadvisor rating Not bad

Jun 3, 2025 allthefamily cardiff

The room itself is lovely but small and dark - not enough lighting. Good supplies of hair shampoo conditioner body wash and body lotion. The shower is really powerful Good powerful hair dryer towels were provided but not enough for the amount of guests and this continued to be a problem throughout our stay. Coffee pods replaced but again… Read more
The room itself is lovely but small and dark - not enough lighting. Good supplies of hair shampoo conditioner body wash and body lotion. The shower is really powerful Good powerful hair dryer towels were provided but not enough for the amount of guests and this continued to be a problem throughout our stay. Coffee pods replaced but again only two per day and three guests in the room. The lifts are a night mare it’s a big hotel with only two lifts and it takes a long time to get from reception to room and vice versa. There is a small gym with adequate weights and running machine although there were two big bins in there compromising on space. The outside of the hotel is a public place so you get lots of drug users mainly weed smokers and homeless people sleeping there- it was a little unnerving walking through this The hotel staff were helpful and friendly Read less