Holiday Inn New York City Times Square

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271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Clean Hotel

Jul 20, 2025 The_Wanderer1992 Columbia, Maryland

My brother and I stayed here for two nights while in New York City. The hotel is about a 10 minute walk from Penn Station and has a great central location. Our room was quiet and clean. The bed was comfortable with four pillows on each bed. Some shady people hung out in front of the hotel, but they do have a security guard that hangs out in the front entrance. No breakfast is available, but there is a restaurant on site. The bathroom was very closely located to one of the beds. The door on the bathroom was sliding and did not shut all the way, which made it a bit awkward. Read less

Clean, Comfortable, and Convenient Stay in Times Square

Jul 13, 2025 keithper4mer Charlotte, North Carolina

We had a decent experience at this Holiday Inn. The location is fantastic, just a short walk to Broadway theaters, restaurants, and major attractions. Though still small, our room was surprisingly spacious for NYC standards, very clean, and had a comfortable bed. The décor was modern, and the bathroom was updated with a clean, sleek design. We appreciated the in-room amenities like the Keurig coffee maker, mini-fridge, safe, and workspace. The front desk staff was friendly and helpful, and check-in was smooth. The AC worked well, though the fan was a little loud, and the actual temperature felt warmer than the thermostat setting. The biggest downsides were the tiny, slow elevators and the somewhat sketchy and loud people loitering outside the entrance, which could feel a bit uncomfortable at times. Still, for the price and location, it was a great value. We’d consider staying here again for a quick, convenient NYC trip. Read less

Great hotel - brace yourself for parking tho

Jul 10, 2025 dri_wiggs Apollo, Pennsylvania

The hotel was perfect for what we needed - a convenient, clean place to stay for a one night visit. We were going to a show at MSG, and had never been into NYC before. This location was perfect - we walked everywhere, and enjoyed every moment. The staff was very friendly and helpful. The walk to Times Square at 1am after the show was easy and well worth it. Only drawback was the parking garage, which really isn't the hotel's fault since it's not owned by the hotel. Decent garage as far as safety and convenience, but despite their sign posted with 1/2 hour, 1 hour, 10 hour and 24 hour rates, anything over 24 hours is charged only at the 24 hour rate. We called for our car at 24 hours and 11 minutes... and were charged for a full 48 hours - I expected to be charged for 24 hours + 1/2 hour. With the hotel validation, that was $128 for 24 hours and 11 minutes. INSANE!!! Read less

Ruined a well planned vacation

Jul 1, 2025 AndyB5227 Wellington, New Zealand

We planned our 10 day holiday based on the arrangement we made with the hotel that they would accommodate our big bags while we went on a 3 day Niagara falls tour. I did back to back reservations to be fair to the hotel. On the night before our tour, the front desk staff, backed up by the doorman, said they are not accommodating our bags because their storage is very small. We got very very worried and stayed up until midnight looking for alternatives. This hotel does not cater for guests' peace of mind and comfort and they were quick to go back on their word. That ruined our holiday. :( We booked for 4 people but they only gave us 3 towels. The first night, we called up the concierge and they gave us a towel. The following night, they were not picking up so I had to go down to the lobby to request for an extra towel. The third night I gave up and just used the small towels. We requested for an extra duvet and they gave us one on the first night. The following night, they took it away and they weren't answering our calls so we just shared a duvet even though it was uncomfortable. The elevator is very slow. There's no complimentary water. We were there during the New York heat wave from June 20th-23rd. There were junkies hanging out in front of the hotel. It's very unsafe. I don't think they're only doing marijuana by the state of some of them. Read less

Disappointed Stay – Would Not Recommend

Jun 30, 2025 Jassembr Montreal, Canada

Unfortunately, my stay at the Holiday Inn New York City - Times Square was far from pleasant. The hotel room was extremely noisy — I could hear everything from the hallway and neighboring rooms, which made it difficult to relax or sleep. The biggest issue, however, was the elevator situation. There are only two elevators for 32 floors, and during busy hours, the wait time ranged from 20 to 40 minutes. It was incredibly frustrating and made getting around a major hassle. Safety was also a concern. The front of the hotel was often occupied by homeless individuals and people under the influence, which made us feel uneasy, especially at night. The noise outside was constant and disturbing. To make matters worse, the hotel charged me twice, leaving me without spending money during my trip. I am still waiting to be refunded, which added unnecessary stress to my experience. The only positive note was the staff — they were professional and friendly throughout. However, that alone isn’t enough for me to recommend this hotel. I would suggest looking for other options in the area. Read less

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