Holiday Inn New York City Times Square

Midtown, New York

Star rating

Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant
Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (532)
  • Very good (551)
  • Average (192)
  • Poor (52)
  • Terrible (64)
Image of the Tripadvisor rating Clean, Comfortable, and Convenient Stay in Times Square

Jul 13, 2025 keithper4mer Charlotte, North Carolina

We had a decent experience at this Holiday Inn. The location is fantastic, just a short walk to Broadway theaters, restaurants, and major attractions. Though still small, our room was surprisingly spacious for NYC standards, very clean, and had a comfortable bed. The décor was modern, and the bathroom was updated with a clean, sleek design. We… Read more
We had a decent experience at this Holiday Inn. The location is fantastic, just a short walk to Broadway theaters, restaurants, and major attractions. Though still small, our room was surprisingly spacious for NYC standards, very clean, and had a comfortable bed. The décor was modern, and the bathroom was updated with a clean, sleek design. We appreciated the in-room amenities like the Keurig coffee maker, mini-fridge, safe, and workspace. The front desk staff was friendly and helpful, and check-in was smooth. The AC worked well, though the fan was a little loud, and the actual temperature felt warmer than the thermostat setting. The biggest downsides were the tiny, slow elevators and the somewhat sketchy and loud people loitering outside the entrance, which could feel a bit uncomfortable at times. Still, for the price and location, it was a great value. We’d consider staying here again for a quick, convenient NYC trip. Read less
Image of the Tripadvisor rating Great hotel - brace yourself for parking tho

Jul 10, 2025 dri_wiggs Apollo, Pennsylvania

The hotel was perfect for what we needed - a convenient, clean place to stay for a one night visit. We were going to a show at MSG, and had never been into NYC before. This location was perfect - we walked everywhere, and enjoyed every moment. The staff was very friendly and helpful. The walk to Times Square at 1am after the show was easy and… Read more
The hotel was perfect for what we needed - a convenient, clean place to stay for a one night visit. We were going to a show at MSG, and had never been into NYC before. This location was perfect - we walked everywhere, and enjoyed every moment. The staff was very friendly and helpful. The walk to Times Square at 1am after the show was easy and well worth it. Only drawback was the parking garage, which really isn't the hotel's fault since it's not owned by the hotel. Decent garage as far as safety and convenience, but despite their sign posted with 1/2 hour, 1 hour, 10 hour and 24 hour rates, anything over 24 hours is charged only at the 24 hour rate. We called for our car at 24 hours and 11 minutes... and were charged for a full 48 hours - I expected to be charged for 24 hours + 1/2 hour. With the hotel validation, that was $128 for 24 hours and 11 minutes. INSANE!!! Read less
Image of the Tripadvisor rating Ruined a well planned vacation

Jul 1, 2025 AndyB5227 Wellington, New Zealand

We planned our 10 day holiday based on the arrangement we made with the hotel that they would accommodate our big bags while we went on a 3 day Niagara falls tour. I did back to back reservations to be fair to the hotel. On the night before our tour, the front desk staff, backed up by the doorman, said they are not accommodating our bags because… Read more
We planned our 10 day holiday based on the arrangement we made with the hotel that they would accommodate our big bags while we went on a 3 day Niagara falls tour. I did back to back reservations to be fair to the hotel. On the night before our tour, the front desk staff, backed up by the doorman, said they are not accommodating our bags because their storage is very small. We got very very worried and stayed up until midnight looking for alternatives. This hotel does not cater for guests' peace of mind and comfort and they were quick to go back on their word. That ruined our holiday. :( We booked for 4 people but they only gave us 3 towels. The first night, we called up the concierge and they gave us a towel. The following night, they were not picking up so I had to go down to the lobby to request for an extra towel. The third night I gave up and just used the small towels. We requested for an extra duvet and they gave us one on the first night. The following night, they took it away and they weren't answering our calls so we just shared a duvet even though it was uncomfortable. The elevator is very slow. There's no complimentary water. We were there during the New York heat wave from June 20th-23rd. There were junkies hanging out in front of the hotel. It's very unsafe. I don't think they're only doing marijuana by the state of some of them. Read less
Image of the Tripadvisor rating Disappointed Stay – Would Not Recommend

Jun 30, 2025 Jassembr Montreal, Canada

Unfortunately, my stay at the Holiday Inn New York City - Times Square was far from pleasant. The hotel room was extremely noisy — I could hear everything from the hallway and neighboring rooms, which made it difficult to relax or sleep. The biggest issue, however, was the elevator situation. There are only two elevators for 32 floors, and during… Read more
Unfortunately, my stay at the Holiday Inn New York City - Times Square was far from pleasant. The hotel room was extremely noisy — I could hear everything from the hallway and neighboring rooms, which made it difficult to relax or sleep. The biggest issue, however, was the elevator situation. There are only two elevators for 32 floors, and during busy hours, the wait time ranged from 20 to 40 minutes. It was incredibly frustrating and made getting around a major hassle. Safety was also a concern. The front of the hotel was often occupied by homeless individuals and people under the influence, which made us feel uneasy, especially at night. The noise outside was constant and disturbing. To make matters worse, the hotel charged me twice, leaving me without spending money during my trip. I am still waiting to be refunded, which added unnecessary stress to my experience. The only positive note was the staff — they were professional and friendly throughout. However, that alone isn’t enough for me to recommend this hotel. I would suggest looking for other options in the area. Read less
Image of the Tripadvisor rating Budget Option with Excellent Location

Jun 29, 2025 GIDraco Cambuslang, United Kingdom

We arrived to find that although it was true about the people constantly sitting outside, nobody would bother you. It must be accepted by visitors that cannabis is legal in NYC and you are going to come across and smell it everywhere... including outside the hotel entrance. That said, the lobby is pretty shabby and breakfast is mediocre. We'd… Read more
We arrived to find that although it was true about the people constantly sitting outside, nobody would bother you. It must be accepted by visitors that cannabis is legal in NYC and you are going to come across and smell it everywhere... including outside the hotel entrance. That said, the lobby is pretty shabby and breakfast is mediocre. We'd recommend eating out at a deli/dinner instead. Staff were hit or miss - some were more than helpful and friendly, whilst others didn't know what day of the week it was. I would triple check if you are using the luggage rooms, that they know when you are going to pick it up, otherwise it sits out in the lobby all day! The elevators are a pain, but it's an old narrow building so there isn't much that can be done. Take a picture of the notice in the car itself and see when to avoid peak times. The double queen room we had was absolutely spot on. Clean, good views and lots of sockets. The room is small, but for NYC, I genuinely thought the room size was generous. Again, we had to swallow the pill that pretty much EVERYTHING is expensive in NYC, but nothing more so than a nightly rate at a hotel! In comparison to the rest of the city, we still found this to be a bargain. Read less