Holiday Inn New York City Times Square

Midtown, New York

Star rating

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (533)
  • Very good (553)
  • Average (193)
  • Poor (53)
  • Terrible (66)
Image of the Tripadvisor rating Great room, slow elevators.

Aug 30, 2025 Bethany M

Room was great! Decent size for being right downtown, two double beds and room for a single air matress on the floor if you needed it. Has a small fridge, coffee machine, ice, etc. No microwave. The only downside is how long it takes to get an elevator. 30+ floors and two elevators. They were great and held our luggage so we didn't have to carry… Read more
Room was great! Decent size for being right downtown, two double beds and room for a single air matress on the floor if you needed it. Has a small fridge, coffee machine, ice, etc. No microwave. The only downside is how long it takes to get an elevator. 30+ floors and two elevators. They were great and held our luggage so we didn't have to carry it around all day while looking at sights. Read less
Image of the Tripadvisor rating Clean rooms for a convenient location near Penn station.

Aug 16, 2025 TravellingWhale Singapore, Singapore

Not spanking new but overall clean and well maintained. Central to many Times Square District attractions and restaurants / cafes. Also walkable in about 8-10 mins to Penn station which may be a key plus. Do note that front of hotel is a small public space which many street people hang out and around especially late at night and even early… Read more
Not spanking new but overall clean and well maintained. Central to many Times Square District attractions and restaurants / cafes. Also walkable in about 8-10 mins to Penn station which may be a key plus. Do note that front of hotel is a small public space which many street people hang out and around especially late at night and even early morning, some sprawled on the ground but the path walking out of hotel is generally clear. I would not say that this is unsafe. It’s NYC, and you get this right at the hotel’s doorstep. My view is that this is fine. Hotel has security personnel standing there and watching the entrance and although they’re there to prevent unnecessary people traffic into their tiny lobby, but they’re also in a way watching out for their guests. Rooms are typical NYC smallish. Mine had a nice of the, where u can see Hudson Yard buildings and the Hudson River. Pick it for its convenience and sometimes good deals / rates on offer. Read less
Image of the Tripadvisor rating lower floor room is terrible, no view and super noisy cant sleep at all! truly a nightmare

Aug 10, 2025 KaseyAbe

location is great, but I got a lower floor room on the 7th floor - trust me it's a complete nightmare. fire engines, police siren, all sorts of trucks and car noises.. just impossible to have some peaceful time, let alone to sleep. worst was I was travelling with a kid, he kept waking up by all sorts of noises as well. I requested for a higher… Read more
location is great, but I got a lower floor room on the 7th floor - trust me it's a complete nightmare. fire engines, police siren, all sorts of trucks and car noises.. just impossible to have some peaceful time, let alone to sleep. worst was I was travelling with a kid, he kept waking up by all sorts of noises as well. I requested for a higher floor but they said no. I am truly disappointed! Read less
Image of the Tripadvisor rating Unsafe, Uncomfortable, and Not as Advertised

Aug 7, 2025 NorthStar01720515371

This hotel was a major letdown and not worth the money. The air conditioner in our original room didn’t work, so we were moved — but the new room did not have the city view or the king-size bed I paid for. The bed was noticeably smaller, and there was no view at all. To make matters worse, the front entrance was constantly surrounded by people who… Read more
This hotel was a major letdown and not worth the money. The air conditioner in our original room didn’t work, so we were moved — but the new room did not have the city view or the king-size bed I paid for. The bed was noticeably smaller, and there was no view at all. To make matters worse, the front entrance was constantly surrounded by people who appeared to be dealing drugs and loitering, creating an unsafe and uncomfortable atmosphere for guests. It did not feel secure walking in or out. On top of that, the elevator service was awful — we often waited 10 minutes or more just to go up or down. Completely unacceptable for any hotel, let alone one charging these rates. The only positive thing I can say is that the hotel staff was friendly and tried to be helpful, but that doesn’t make up for how poorly run and poorly maintained the property is. I will never stay here again and strongly suggest others look elsewhere. Read less
Image of the Tripadvisor rating Once in the lifetime hotel

Aug 3, 2025 Erick C Guadalupe, Mexico

Mi wife and I recently visited NYC and stayed at this hotel (July 2025). The location of this hotel is just great! Very convenient. Also, the staff was awesome! Despite the rooms are so tiny, they are OK. Nevertheless, in my opinion, this hotel has 4 big issues: 1. The breakfast buffet cost/benefit is poor. Definitely, it could be improved by a… Read more
Mi wife and I recently visited NYC and stayed at this hotel (July 2025). The location of this hotel is just great! Very convenient. Also, the staff was awesome! Despite the rooms are so tiny, they are OK. Nevertheless, in my opinion, this hotel has 4 big issues: 1. The breakfast buffet cost/benefit is poor. Definitely, it could be improved by a lot. 2. The two elevators are too small. They are used for both service and guests. Sometimes one has to stand in line to use them. If you are in a rush, it could be a big hassle. The hotel warns us for this situation, so I guess it is OK (we just have to take this into account). 3. The beds were infested by mites. I consider this to be a serious health concern. We returned home with many mite lesions. 4. This is the worst issue: there is a small public area at the very hotel entrance that is full of messy local people, who are loitering, smoking weed 24/7, cursing, shouting, spitting on the floor, fighting each others, and bothering women walking by. We spotted Hotel Security Staff presence, they are always surveying these people. But still the situation feels uncomfortable. In summary, this hotel should be for once in the lifetime visit only. Read less