Sheraton New York Times Square Hotel

Midtown, New York

Star rating

Hotel exterior
Executive Suite
Executive Suite
Starbucks Cafe/Library Bar
Traditional Double
Traditional King Room
Traditional Queen
Hudson Market Buffet
Superior King Room
Superior 2 Double
Fitness centre
Lobby
Lobby
Hotel exterior
Executive Suite
Executive Suite
Starbucks Cafe/Library Bar
Traditional Double
Traditional King Room
Traditional Queen
Hudson Market Buffet
Superior King Room
Superior 2 Double
Fitness centre
Lobby
Lobby

The hotel

A perfect location for a walking discovery of Midtown's highlights, including Central Park, Rockefeller Center and the bright lights of Times Square. Already a New York favourite, the Sheraton looks set to be more popular than ever! Guest rooms comfortable and supremely so, with contemporary furnishings and an elegant feel. Features include wall-mounted flatscreen TVs, chaise lounge chairs and all-new bedding that'll have you sleeping peacefully! The fitness centre has also been revamped, and it’s nothing less than state-of-the-art Peloton bikes.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Midtown, on 7th Avenue and 53rd Street. 1 block from the subway. Radio City Music Hall and Broadway theatres within walking distance. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

1,780 rooms and suites. All rooms feature air-conditioning, wall-mounted LCD flatscreen TV, alarm clock/radio, coffee maker, safe, iron and board and hairdryer. Traditional Rooms are 250 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 250 sq ft and are located on the 21st floor or higher with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. 


Executive Suites are 500 sq ft and have separate living area, and include upgraded amenities including bathrobes and free bottled water, with 1 king-size bed and sofa bed, or 2 double beds and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Hudson Market (open for breakfast). Starbucks® Café and Library Bar. Revamped fitness centre with Peloton bikes. Convenience store. WiFi*. On-site parking $75 plus tax, per day (payable locally, subject to change).

There is a resort fee of $35 plus tax per room, per night (payable locally, fee subject to change).

Destination fee inclusions:

  • $35 Food & Beverage Credit redeemable at any property outlet to include Hudson Market, Starbucks Café or Library Bar. The Food & Beverage Credit is a daily benefit and cannot be rolled over or accumulated. Any unused portion has no value upon checkout.
  • New York City Attraction Tickets: each reservation includes two tickets per stay for a 2 hour / Central Park Bike Rental, a $5 Gift Shop Souvenir Voucher or two tickets to the Guggenheim Museum. Please be advised that the attraction ticket depends on availability.
  • Premium wireless internet plus free local & long-distance guest room telephone calls during your stay.

Please note: benefits are subject to change.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

Please note: one person must be aged 21 years and over in each room at check-in. 

Please note: housekeeping services are provided upon request only. Guests are invited to contact the front desk daily to request refreshed amenities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4043)
  • Very good (4086)
  • Average (2176)
  • Poor (947)
  • Terrible (834)
Image of the Tripadvisor rating Worst NYC stay

Jun 29, 2025 nicholev823 Dallas, Texas

Under construction (not notified at the time of booking) and overbooked. The line to check in was over an hour long. Elevators were delayed and sometimes inoperable- taking as long as 20 minutes to arrive. The water pressure in the showers was non existent. The toilets were broken. The rooms were not clean. The staff was not friendly or helpful… Read more
Under construction (not notified at the time of booking) and overbooked. The line to check in was over an hour long. Elevators were delayed and sometimes inoperable- taking as long as 20 minutes to arrive. The water pressure in the showers was non existent. The toilets were broken. The rooms were not clean. The staff was not friendly or helpful but we were issued 2 free bottles of water with our stay, so there’s that. The location is good for first time visitors who want to see the staples. That’s about it. I travel to New York often and this is by-far the worst place I’ve stayed in NYC. Read less
Image of the Tripadvisor rating Rundown and Dangerous Do Not Stay At This Hotel

Jun 28, 2025 Azaher Philadelphia, Pennsylvania

DO Not Stay Here. The NY Sheraton on 7th between 53 and 52 is a sad, rundown, and dirty remnant of a once great hotel. The lobby, restaurant and public walkways are largely closed and under construction. The elevators are out of date and poorly maintained leaving enormous lines of guests unable to get to the floors and rooms above. Due to the… Read more
DO Not Stay Here. The NY Sheraton on 7th between 53 and 52 is a sad, rundown, and dirty remnant of a once great hotel. The lobby, restaurant and public walkways are largely closed and under construction. The elevators are out of date and poorly maintained leaving enormous lines of guests unable to get to the floors and rooms above. Due to the construction there is only one public exit out or in to a 1,000 room hotel making that an obvious and unforgivable fire hazard. The only amenity in this entire hotel is the former library turned into make shift bar/restaurant with no public street exit, no emergency exit, and one internal exit/entrance making this public space a clear and obvious danger and a fire code violation known and tolerated by thus Marriott Sheraton hotel management. It lis shocking tat the Marriott Corporation would willingly allow a hotel under the Sheraton brand know for quality to operate in such a low substandard state, having inadequate and at times defective elevator service, obstructed walkways, a single small hotel exit/entrance, and the only public space with no street access, no emergency exit, and one internal access point. This hotel operated in this careless manner by Marriott is a danger to its guests, the public and a failure of management by the Marriott Corporation. Read less
Image of the Tripadvisor rating Worst Experience Ever.

Jun 28, 2025 Sanjivsai London, United Kingdom

The only good thing is the Location. The staff don’t seem to care. The tap was leaking, furniture and wardrobes are in disrepair and no one from hospitality responded to the issues we raised. Towels were not clean when we arrived. We got stuck in the lift on the Lobby floor for 20minutes and not even an apology from the staff or management. Then… Read more
The only good thing is the Location. The staff don’t seem to care. The tap was leaking, furniture and wardrobes are in disrepair and no one from hospitality responded to the issues we raised. Towels were not clean when we arrived. We got stuck in the lift on the Lobby floor for 20minutes and not even an apology from the staff or management. Then the doors of another lift would not fully close, so walked three floors (36th to 39th). House keeping was no better, had to remind them to replace towels and toilet rolls. They need to learn that the Customer Service. Will Never Stay at this hotel again. Read less
Image of the Tripadvisor rating New York trip.

Jun 28, 2025 David W Manchester, United Kingdom

We stayed at this hotel for our break in new York,and was very pleased with it .the rooms were fine ,the beds were lovely and big ,the breakfast was good too ,the staff at reception were excellent, especially Chris ,who made checkout so smooth , overall a good hotel in walking distance of times Square.
Image of the Tripadvisor rating Service by Michael is great! Excellent location

Jun 26, 2025 aiacovetta Toronto, Canada

Michael at the front desk was a great manager. He and his concierge helped us out and although the hotel is under construction and the room is nothing exciting (does the job), the service level in a hotel absolutely changes EVERYTHING. This hotel is a great location, good for a short stay, small room, little fridge and coffee maker and no… Read more
Michael at the front desk was a great manager. He and his concierge helped us out and although the hotel is under construction and the room is nothing exciting (does the job), the service level in a hotel absolutely changes EVERYTHING. This hotel is a great location, good for a short stay, small room, little fridge and coffee maker and no frills but for NYC it works. The level of service by Michael at the front desk and his team as well as Eddie in the Starbucks made our trip so much more enjoyable. The night time staff when we arrived was not as accomodating but it didn'tt matter as they made up for it in the day. Read less