Sheraton New York Times Square Hotel

Midtown, New York

Star rating

Hotel exterior
Executive Suite
Executive Suite
Starbucks Cafe/Library Bar
Traditional Double
Traditional King Room
Traditional Queen
Hudson Market Buffet
Superior King Room
Superior 2 Double
Fitness centre
Lobby
Lobby
Hotel exterior
Executive Suite
Executive Suite
Starbucks Cafe/Library Bar
Traditional Double
Traditional King Room
Traditional Queen
Hudson Market Buffet
Superior King Room
Superior 2 Double
Fitness centre
Lobby
Lobby

The hotel

A perfect location for a walking discovery of Midtown's highlights, including Central Park, Rockefeller Center and the bright lights of Times Square. Already a New York favourite, the Sheraton looks set to be more popular than ever! Guest rooms comfortable and supremely so, with contemporary furnishings and an elegant feel. Features include wall-mounted flatscreen TVs, chaise lounge chairs and all-new bedding that'll have you sleeping peacefully! The fitness centre has also been revamped, and it’s nothing less than state-of-the-art Peloton bikes.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Midtown, on 7th Avenue and 53rd Street. 1 block from the subway. Radio City Music Hall and Broadway theatres within walking distance. Transfer time from John F. Kennedy International Airport: 35 minutes.

Hotel information

1,780 rooms and suites. All rooms feature air-conditioning, wall-mounted LCD flatscreen TV, alarm clock/radio, coffee maker, safe, iron and board and hairdryer. Traditional Rooms are 250 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior Rooms are 250 sq ft and are located on the 21st floor or higher with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. 


Executive Suites are 500 sq ft and have separate living area, and include upgraded amenities including bathrobes and free bottled water, with 1 king-size bed and sofa bed, or 2 double beds and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Hudson Market (open for breakfast). Starbucks® Café and Library Bar. Revamped fitness centre with Peloton bikes. Convenience store. WiFi*. On-site parking $75 plus tax, per day (payable locally, subject to change).

The Resort fee is included in the price unless otherwise stated.

Resort fee includes:- Daily $35 food and beverage credit - Choice of entry to Solomon R. Guggenheim Museum or 2hr bike rental for two guests per stay - Choice of $5 souvenir from the American Souvenir Shop per stay - Daily enhanced high-speed internet access. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

Please note: one person must be aged 21 years and over in each room at check-in. 

Please note: housekeeping services are provided upon request only. Guests are invited to contact the front desk daily to request refreshed amenities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4047)
  • Very good (4092)
  • Average (2185)
  • Poor (956)
  • Terrible (852)
Image of the Tripadvisor rating Comfortable and Classy

Aug 26, 2025 Excursion55204248106 South Deerfield, Massachusetts

The rooms and bed were comfortable and I like the snack ab as you enter. It's convenient to the theatre district as well and some restaurants. Joh Hines.
Image of the Tripadvisor rating Where not to stay in New York City

Aug 25, 2025 P S

I have been a loyal Marriott guest for years, and I can honestly say my recent stay at the Sheraton New York City was one of the most disappointing experiences I’ve ever had with the brand. From the moment I checked in, it was clear that professionalism and guest care were not priorities. That promise was never honored. Instead of accountability,… Read more
I have been a loyal Marriott guest for years, and I can honestly say my recent stay at the Sheraton New York City was one of the most disappointing experiences I’ve ever had with the brand. From the moment I checked in, it was clear that professionalism and guest care were not priorities. That promise was never honored. Instead of accountability, I was met with excuses and indifference. What makes this worse is that the issue was not just about the the room it was about the complete lack of ownership by the staff. Promises were made, but not kept. For a property carrying the Sheraton name, this level of service is unacceptable. The staff seemed disengaged, unprofessional, and unwilling to take responsibility for even the simplest issues. At this level of the hospitality industry, that is inexcusable. Marriott has built its reputation on loyalty and consistency, but this location has seriously tarnished that reputation. Guests should not have to beg for basic comfort or honesty. I will not be staying at this property again, and I strongly caution other travelers to look elsewhere if they expect a professional, comfortable, and reliable stay in New York City. Read less
Image of the Tripadvisor rating Construction Zone

Aug 24, 2025 Guide573049 Albuquerque, New Mexico

Be aware that they are in the middle of a massive remodel. The lobby is covered in plastic sheeting and check-in is on the lower level via a maze. The elevator to our room on the 26th is the service elevator and brings us out through the laundry. The room is quite run down. The two women at check in were embroiled in a heated discussion about a… Read more
Be aware that they are in the middle of a massive remodel. The lobby is covered in plastic sheeting and check-in is on the lower level via a maze. The elevator to our room on the 26th is the service elevator and brings us out through the laundry. The room is quite run down. The two women at check in were embroiled in a heated discussion about a co-worker and I felt like I was interrupting. All in all, not the experience I had here several years ago. Read less
Image of the Tripadvisor rating Great stay great staff

Aug 20, 2025 CrescentHeadTripper Kempsey, Australia

What a lovely suprise it was staying here for five nights. Super comfy bed, clean and good location. We ate at the bar and food was good.
Image of the Tripadvisor rating An Absolutely Miserable Experience

Aug 19, 2025 Brian_K_B La Crescenta, CA

I have stayed here many times. It's never been great, but it's very conveniently located, especially when we travel to New York for theatre. So when we went in May with friends, we recommended the hotel. And we ended up apologizing profusely to them. We weren't told about the massive level of construction. The usual hotel bar was gone. Hallways… Read more
I have stayed here many times. It's never been great, but it's very conveniently located, especially when we travel to New York for theatre. So when we went in May with friends, we recommended the hotel. And we ended up apologizing profusely to them. We weren't told about the massive level of construction. The usual hotel bar was gone. Hallways were sealed off. For some reason, the construction meant that even as Marriott Gold members, we had no water in our room and had to take paper vouchers to the gift shop to pick them up. (And of course there was no room service, and what was left of the bar closed early.) The parts of the hotel that weren't under construction really showed signs of aging -- chipping, peeling, paint, dirty walls and floorboards, etc. It felt like a two-star hotel, with even the staff seeming to be annoyed by how awful everything was. The hotel certainly needs a complete renovation, so good for them for finally doing some upkeep. But the horrible experience we had there makes it highly unlikely that we will ever return, even after improvements are finally done. It's truly disappointing. And we are mortified bringing our friends there. Read less