Virgin Hotels New York City

Midtown, New York

Star rating

Everdene
City View King Chamber
Suite Bathroom
The Pool Club
Everdene Library
Exhale Spa Sauna
Sky Chamber Double 2 Bed Room
Chamber King
Exhale Spa Salt Room
Shag Room
King Chamber Suite
Suite Bedroom
Chamber Vanity
Gym
Hotel exterior
The Pool Club
Guests lying by the pool
Guest having a drink on the Everdene terrace
Everdene Terrace
Guests in the room
Lobby
View from hotel
Everdene
City View King Chamber
Suite Bathroom
The Pool Club
Everdene Library
Exhale Spa Sauna
Sky Chamber Double 2 Bed Room
Chamber King
Exhale Spa Salt Room
Shag Room
King Chamber Suite
Suite Bedroom
Chamber Vanity
Gym
Hotel exterior
The Pool Club
Guests lying by the pool
Guest having a drink on the Everdene terrace
Everdene Terrace
Guests in the room
Lobby
View from hotel

The hotel

Virgin Hotels New York City is situated in the heart of the Manhattan on Broadway in the hip NoMad neighborhood, an area privy to some of New York’s  most iconic architecture. The hotel rises 38 stories with floor-to-ceiling windows and a rooftop pool offering breathtaking views of Lower Manhattan and the Empire State Building. From the moment you step into the lobby, you’ll notice the sophisticated, yet relaxed vibe – and no doubt plenty of eye-catching red, in particular the red elevator that will whizz you up to your chamber, which is uniquely designed to accommodate work, rest, and play.  


Special Offer - Receive a $25 F&B credit per room per day of your stay at Virgin Hotels New York.Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

Amenities

  • Bar
  • Internet Access
  • Night Club
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, close to many famous New York attractions. 

Hotel information

463 chambers across 38 floors, all of which are uniquely designed and consist of two spaces separated by sliding doors. The first area ‘The Dressing Room’ features a full vanity, make up desk with mirror, extra large shower, and a closet for two. On the other side of the sliding door is ‘The Lounge’ featuring the bed, mini-bar*, and HDTV. All chambers feature floor-to-ceiling windows, air-conditioning, yoga mat, custom sensor lighting, ample outlets for smartphones, laptops and other electronic devices, and bathroom amenities.  

King Chambers feature 1 king-size bed, sleeping maximum 2 adults. 

Chamber Double 2 Beds sleeping maximum 4 adults.

Sky Chamber: Enjoy stunning panoramic views of the cityscape from the comfort of your spacious Double Full Chamber on the upper floors, complete with floor-to-ceiling windows. This accommodation is perfect for families or group getaways, with 350 ft² of space, plenty of seating, and ample space for pre-party festivities. you will have everything you need for a comfortable and memorable stay. With 2 double beds, sleeping maximum 3 adults.

Sky Grand Chamber Suite: Indulge in an extra spacious, luxurious, and truly brilliant retreat with the three-room suite. Featuring a dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views, this suite offers an unparalleled level of comfort and sophistication. With 500 ft² of space, you'll have plenty of room to relax, unwind, and take in the breathtaking cityscape from the comfort of your own private oasis. Sleeping maximum 4 adults.

Sky Grand Chamber Terrace Suite: Experience an unparalleled level of luxury, space, and brilliance with the three-room suite featuring a private terrace, dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views. This lavish retreat offers 525 ft² of space, providing ample room for relaxation and entertainment. Take in the stunning cityscape from the comfort of your own private terrace or unwind in the comfort of your spacious living area. You'll feel truly pampered and indulged in this extraordinary suite. Sleeping maximum 4 adults.

Commons Club (bar and lounge featuring regular live entertainment). Everdene (dining and cocktail destination with entertainment-anchored spaces. Breakfast, lunch and dinner. Happy Hour Monday-Friday from 4:00pm-8:00pm). The Pool Club (serving cocktails and sharing plates, with regular live DJ’s, guests over 21 years only from 11.30am onwards). Funny Library Coffee Shop.

Outdoor rooftop pool (open seasonal, weather permitting). Poolside sun loungers* and cabanas*. Library.

Please note: Poolside loungers and cabanas are available on a complimentary, first-come-first-service basis between the hours of 8.00-11.30am daily, for all ages. From midday onwards, the Pool Club is restricted to guests 21 years and over, and lounger reservations can be made directly on the hotel's website, which require a rental fee as well as a food and beverage minimum spend.

Complimentary WiFi access. 24-hour room service available to order via mobile app*. 

There is a resort fee of $35 plus tax per room, per night (payable locally, fee subject to change).

*Denotes local charge. ​

Please note: The restaurant on the 4th floor is not available at the moment.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (515)
  • Very good (68)
  • Average (61)
  • Poor (55)
  • Terrible (60)
Image of the Tripadvisor rating Stylish Hotel with 5-Star Service from Liz

Aug 12, 2025 Darryl B

Stayed at Virgin Hotel New York from Aug 8–11 and had an amazing experience! Liz at the front desk was fantastic—she made extending my stay for an extra night quick, easy, and stress-free. Friendly, professional, and genuinely helpful. The hotel is stylish, comfortable, and full of great energy. Highly recommend!
Image of the Tripadvisor rating Disappointing Stay

Aug 12, 2025 Marian G San Francisco, California

Just completed a 3-night/4 day stay here and immediately felt compelled to write a review. We booked this hotel because it was part of the AMEX Hotel Collection and usually that means it’s going to be a pleasant stay in a nice hotel. The hotel is located in a desirable location with nice views of the Empire State Building and the rooms are large… Read more
Just completed a 3-night/4 day stay here and immediately felt compelled to write a review. We booked this hotel because it was part of the AMEX Hotel Collection and usually that means it’s going to be a pleasant stay in a nice hotel. The hotel is located in a desirable location with nice views of the Empire State Building and the rooms are large for NYC. The check-in process was a bit slow, it seemed like there was really minimal staff but the man who checked us in was very nice, told us all about the AMEX benefits and said if we wanted the 2pm late checkout to just let the front desk know day of checkout. After that, everything went downhill. Got to the room and it was fine, it wasn’t the cleanest of rooms but certainly not dirty. My biggest issue is that during our entire stay they did not service the room once. We left the service light on and returned to the room at around 5-6pm every night so it felt like that was a sufficient block of time for housekeeping to come. Service seemed completely non-existent at this hotel in general, despite having a luxury star rating. Called down to the front desk day of checkout to let them know we were doing the late checkout and was rudely told it was unavailable. I totally understand it’s due to availability but the rudeness seemed uncalled for, especially since we were told it was possible during check in. If that was a miscommunication between staff, it could have been handled more politely. Also, several times before our checkout time the housekeeping staff finally decided it was very important to clean the room and tried to enter 3 times. Either they’re severely understaffed or that’s the level of service they are aspiring to provide, which is basically none. That’s why I’m giving it a 2.5 star rating, the service is severely lacking at this hotel, it can’t possibly be a 4 or 5 star class if they don’t even check in on you or service your room. It wasn’t even a 3-star experience. It was cheap, around $300/night, so I guess you get what you pay for but it absolutely should be removed from the AMEX Hotel Collection options. Also, I saw like 5 bachelorette parties in the lobby so I should have known the vibe was going to be pretty tacky from the get-go and the music during the weekend was quite loud. It’s a rowdy party hotel so if that’s what you’re looking for then this is a good place. If you wanted a nice hotel to relax at, book somewhere else. Read less
Image of the Tripadvisor rating My go to

Aug 12, 2025 Dlevy1980

My go to hotel in NYC. Excellent service, food, bar, design and location, all for a great value. Have stayed at the Virgin NYC for both business and vacation over 5 times and wouldn’t change it for any other hotel in the city.
Image of the Tripadvisor rating Family summer city trip 2025

Aug 11, 2025 Dan M

Great hotel, good location, staff were friendly and the gym, bar & restaurant were great. My only constructive feedback would be that the pool is only available for the kids until 11:30am, after that it’s strictly 21+, if we had known that it may have changed our decision to book, also after midday you have pay $USD to reserve pool side beds. So… Read more
Great hotel, good location, staff were friendly and the gym, bar & restaurant were great. My only constructive feedback would be that the pool is only available for the kids until 11:30am, after that it’s strictly 21+, if we had known that it may have changed our decision to book, also after midday you have pay $USD to reserve pool side beds. So not an entirely child friendly hotel. Read less
Image of the Tripadvisor rating A true on brand experience and great staff

Aug 10, 2025 Warhol_Josh Pittsburgh, Pennsylvania

What a fantastic experience at Virgin Hotels. I have loved the other Virgin brands for years and this is my first time staying at one of their hotel priorities. It really feels in line with the brand and the quality of the rooms and public spaces is fantastic. The service is also really top. A HUGE shout out to Liz and Sushma at the front desk.… Read more
What a fantastic experience at Virgin Hotels. I have loved the other Virgin brands for years and this is my first time staying at one of their hotel priorities. It really feels in line with the brand and the quality of the rooms and public spaces is fantastic. The service is also really top. A HUGE shout out to Liz and Sushma at the front desk. I had a last minute heads up that a friend was also going to be in the city when I was (learned after check in) and they quickly were creative problem solvers and swapped my room from a king to two beds. Lifesavers!! They are true pros and make it look easy. I am pretty sure this location with will be my go to hotel for my frequent city trips! Read less