Virgin Hotels New York City is situated in the heart of the Manhattan on Broadway in the hip NoMad neighborhood, an area privy to some of New York’s most iconic architecture. The hotel rises 38 stories with floor-to-ceiling windows and a rooftop pool offering breathtaking views of Lower Manhattan and the Empire State Building. From the moment you step into the lobby, you’ll notice the sophisticated, yet relaxed vibe – and no doubt plenty of eye-catching red, in particular the red elevator that will whizz you up to your chamber, which is uniquely designed to accommodate work, rest, and play.
Amenities
Bar
Internet Access
Night Club
Restaurant
Room Service
Swimming Pool
Where is it
Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, close to many famous New York attractions.
Hotel information
463 chambers across 38 floors, all of which are uniquely designed and consist of two spaces separated by sliding doors. The first area ‘The Dressing Room’ features a full vanity, make up desk with mirror, extra large shower, and a closet for two. On the other side of the sliding door is ‘The Lounge’ featuring the bed, mini-bar*, and HDTV. All chambers feature floor-to-ceiling windows, air-conditioning, yoga mat, custom sensor lighting, ample outlets for smartphones, laptops and other electronic devices, and bathroom amenities.
King Chambers feature 1 king-size bed, sleeping maximum 2 adults.
Chamber Double 2 Beds sleeping maximum 4 adults.
Sky Chamber: Enjoy stunning panoramic views of the cityscape from the comfort of your spacious Double Full Chamber on the upper floors, complete with floor-to-ceiling windows. This accommodation is perfect for families or group getaways, with 350 ft² of space, plenty of seating, and ample space for pre-party festivities. you will have everything you need for a comfortable and memorable stay. With 2 double beds, sleeping maximum 4 adults.
Sky Grand Chamber Suite: Indulge in an extra spacious, luxurious, and truly brilliant retreat with the three-room suite. Featuring a dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views, this suite offers an unparalleled level of comfort and sophistication. With 500 ft² of space, you'll have plenty of room to relax, unwind, and take in the breathtaking cityscape from the comfort of your own private oasis. Sleeping maximum 4 adults.
Sky Grand Chamber Terrace Suite: Experience an unparalleled level of luxury, space, and brilliance with the three-room suite featuring a private terrace, dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views. This lavish retreat offers 525 ft² of space, providing ample room for relaxation and entertainment. Take in the stunning cityscape from the comfort of your own private terrace or unwind in the comfort of your spacious living area. You'll feel truly pampered and indulged in this extraordinary suite. Sleeping maximum 4 adults.
Commons Club (bar and lounge featuring regular live entertainment). Everdene (dining and cocktail destination with entertainment-anchored spaces. Breakfast, lunch and dinner. Happy Hour Monday-Friday from 4:00pm-8:00pm). The Pool Club (serving cocktails and sharing plates, with regular live DJ’s, guests over 21 years only from 11.30am onwards). Funny Library Coffee Shop.
Outdoor rooftop pool (open seasonal, weather permitting). Poolside sun loungers* and cabanas*. Library.
Please note: Poolside loungers and cabanas are available on a complimentary, first-come-first-service basis between the hours of 8.00-11.30am daily, for all ages. From midday onwards, the Pool Club is restricted to guests 21 years and over, and lounger reservations can be made directly on the hotel's website, which require a rental fee as well as a food and beverage minimum spend.
Complimentary WiFi access. 24-hour room service available to order via mobile app*.
There is a resort fee of $35 plus tax per room, per night (payable locally, fee subject to change).
*Denotes local charge.
Please note: The restaurant on the 4th floor is not available at the moment.
Please note: One person must be aged 21 years and over in each room at check-in.
Based on 730 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (495)
Very good (65)
Average (58)
Poor (54)
Terrible (58)
Great hotel in the best location!
Jul 20, 2025JulanaDizonLos Angeles, California
Nice hotel and can't beat the location! Amber at the front desk was super friendly and helpful during out check in process. The rooms were spacious and very clean. We got a room with a view of the Empire state building and it was beautiful!
The restaurant food was some of the best we had during our trip, and if you join the Virgin hotels rewards…
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Nice hotel and can't beat the location! Amber at the front desk was super friendly and helpful during out check in process. The rooms were spacious and very clean. We got a room with a view of the Empire state building and it was beautiful!
The restaurant food was some of the best we had during our trip, and if you join the Virgin hotels rewards program (free!) you'll get drink tickets to use every day during happy hour :) Lots of amenities, the spa and rooftop bar are great!
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Excellent hotel !
Jul 19, 2025Ben B
I’ve stayed twice w my children and I love this hotel . Great location . Great pool and kids are allowed at a specific time , morning before 12 pm , which works great because the pool is not too crowded and usually has mostly families .
Style over substance
Jul 19, 2025Shortie16London, United Kingdom
Let’s start with the positives, it’s in a great location, everything you will want to see is within easy reach, on our experience that’s about it.
Our room 915 as advertised had two double beds, however they are tiny, so small in fact we had to request extra bedding so we could make a bed for one of our family on the floor. Broken blinds, bed,…
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Let’s start with the positives, it’s in a great location, everything you will want to see is within easy reach, on our experience that’s about it.
Our room 915 as advertised had two double beds, however they are tiny, so small in fact we had to request extra bedding so we could make a bed for one of our family on the floor. Broken blinds, bed, blown light bulbs and bare wires in the bathroom completed the facilities on offer.
Housekeeping is inconsistent to say the least complemented by aloof front desk staff, shoutout to the bell team, friendly and welcoming, the hotel really lacks a real concierge with local knowledge though.
Alongside location, we chose this hotel for the pool, if like us this is part of your decision making, don’t bother. Every time we went to try and use it we found it full with non residents, drinking and giving annoyed tuts and angry stares if you got them wet and interrupted their posing and social media photos. The whole environment was uncomfortable and unpleasant.
This is not a luxury or boutique hotel, there are far better options in NYC.
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An Elevated Experience at Virgin Hotels NYC
Jul 17, 2025Bobby S
The team at Virgin Hotels NYC is exceptional. After I reported an issue with my initial room, Juliana and Adonis went above and beyond to make it right. They were prompt, kind, and genuinely committed to ensuring I had a great stay. Their professionalism and warmth turned a minor setback into a standout experience. I’ll definitely be back—and…
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The team at Virgin Hotels NYC is exceptional. After I reported an issue with my initial room, Juliana and Adonis went above and beyond to make it right. They were prompt, kind, and genuinely committed to ensuring I had a great stay. Their professionalism and warmth turned a minor setback into a standout experience. I’ll definitely be back—and recommending this centrally-located, elevated hotel to others. Thank you!
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NYC First-Timers
Jul 15, 2025Sam R
As someone who had never been to NYC before, the Virgin Hotel on Broadway was a brilliant choice. Located right around the corner from Madison Square Garden and the Empire State Building, it was the perfect spot to be our jumping-off point for our trip.
Additionally, Liz was amazing! She’s very personable, informative, and kind and helped us out…
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As someone who had never been to NYC before, the Virgin Hotel on Broadway was a brilliant choice. Located right around the corner from Madison Square Garden and the Empire State Building, it was the perfect spot to be our jumping-off point for our trip.
Additionally, Liz was amazing! She’s very personable, informative, and kind and helped us out with any questions we had. Highly recommend this hotel!
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Great hotel in the best location!
