YOTEL New York Times Square

Midtown, New York

Star rating

Premium Queen Room
Terrace
Lobby Elevators
Queen with bunkbed
Yobot
Premium Queen Room
Rooftop
Premium Queen Room
Terrace
Lobby Elevators
Queen with bunkbed
Yobot
Premium Queen Room
Rooftop

The hotel

YOTEL New York is a stylish and contemporary hotel located in the heart of Manhattan, specifically in the Hell's Kitchen neighbourhood. The hotel offers a unique and futuristic concept, inspired by luxury airline travel, with compact yet well-designed cabins that maximise space and comfort. It's known for its modern amenities, such as the YOBOT, a robotic luggage concierge that stores and retrieves guests' luggage, and the rooftop terrace that provides stunning views of the New York City skyline. YOTEL New York is a popular choice if you are looking for a trendy and efficient stay in one of the world's most vibrant and bustling cities.

Amenities

  • Bar
  • Internet Access
  • Restaurant

Where is it

YOTEL New York is located in the Hell's Kitchen neighbourhood of Manhattan, on 10th avenue, approximately 1km from Times Square. Transfer time from JFK airport is approximately 30-45 minutes depending on traffic.

Hotel information

713 rooms all come with signature SmartBed – adjustable for sleeping, working or relaxing, WiFi, Smart TV, Laptop-size safe and rain shower. 

Queen room sleeping maximum 2 adults.

The nearest metro/tube to the hotel is Times Square – 42nd Street / Port Authority Bus Terminal which is two blocks east of YOTEL New York on 42nd Street. It is a subway station complex located under Times Square and the Port Authority Bus Terminal, at the intersection of 42nd Street, Seventh and Eighth Avenues, and Broadway in Midtown Manhattan. The A,C,E lines go through there. 

There is a public garage right next to YOTEL New York. The entrance is at 475 West 41st Street (between Dyer and Tenth Avenue), and parking costs $45 for 24 hours. Note that there is a $10 supplement for SUVs (payable locally and subject to change).

The Green Room 42 is a cabaret club serving food and drinks. Green Fig (open for breakfast, lunch and dinner). Grab + Go espresso bar serving coffees and beverages to takeaway meals.

YOBOT: The robotic luggage concierge, YOBOT, adds a touch of tech-savvy luxury, offering a hassle-free luggage storage and retrieval service. Contactless check-in via self service stations. WiFi.

This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).

Resort fee includes - Daily discount of $15 at MPG parking garage with direct hotel elevator access - Complimentary use of luggage storage via YOBOT - Complimentary 12pm late check-out - State-of-the-art gym with Peloton bike access - Hi speed WiFi in all guest rooms and common areas - Local and domestic long distance phone calls - Shipped packages to be held at the hotel free of charge - Exclusive discounts for YOTEL guests including staple attractions, Broadway shows, city and river tours, museums, and more. 

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge

Please note: You must be 18 years old with photo identification to reserve a room. Acceptable forms of identification include a valid driver's license, passport, or government-issued valid ID. Photo identification must also match the name that is on the reservation.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7181)
  • Very good (4980)
  • Average (1526)
  • Poor (780)
  • Terrible (831)
Image of the Tripadvisor rating $3 for a bag storage? Unbelievable

Jul 21, 2025 Adam F Southport, United Kingdom

This hotel is a prime location of New York, litually up the street & a couple of blocks away from time square, subway and the port authority bus terminal. We arrived quite late and the staff were sorting out a cancelled flight hence it was packed in reception. Couldn’t use the machines as it stated our room wasn’t ready so we checked in with… Read more
This hotel is a prime location of New York, litually up the street & a couple of blocks away from time square, subway and the port authority bus terminal. We arrived quite late and the staff were sorting out a cancelled flight hence it was packed in reception. Couldn’t use the machines as it stated our room wasn’t ready so we checked in with ground control. The hotel was very secure by using the keycards for the elevators and all that. The room we had was on the 27th floor and we had a great standard room, the staff didn’t fill up on the shower gel in room so we had to buy our own. The social areas and the lobby is always clean and the yobot storing the luggage is a neat idea. However you can only put in 2 bins of luggage per room in the yobot. One the lobby staff saw that I had an extra bag on me and he was trying charge me $3 dollars for that extra bag! If the Yobot was down, they would’ve charged us around $15 for each bag which if you ask me is not good, a hotel shouldn’t charge for you to keep luggage in storage especially when you have a late flight. I would return here again. But I wasn’t happy how the staff kept pestering me for $3 for each luggage needed to be stored. Read less
Image of the Tripadvisor rating Challenge the Hotel manager to ring this number +1 6464497700 and share his experince POOR TO ZERO COMMUNICATION

Jul 21, 2025 jimmy096 Belfast, United Kingdom

I tried 4 time s yesterday to speak to someone at this hotel, after getting through listening to automated voice and asking to speak to someone i was on hold and then spoke to a girl, i explained i wanted to make a payment for the Taxes being charged for a room my Son was/is staying in. I had booked a room via a 3rd party (holiday Buzz) for my son… Read more
I tried 4 time s yesterday to speak to someone at this hotel, after getting through listening to automated voice and asking to speak to someone i was on hold and then spoke to a girl, i explained i wanted to make a payment for the Taxes being charged for a room my Son was/is staying in. I had booked a room via a 3rd party (holiday Buzz) for my son and girlfriend to stay for a week, the 3rd party did not explain there would be over $500 in additional fees/taxes, i simply wanted to talk to someone and pay theses taxes/fees. My son and girlfriend have just graduated and this trip was a treat for doing so well but these extra charges are enormous and they are on a small budget. Why will no one at the Hotel take a call and allow me to make a payment so that they are not totally out of pocket. Each time i tried yesterday the phone was hung up. Read less
Image of the Tripadvisor rating Great location with a comfy bed

Jul 19, 2025 528mazzb Northampton, United Kingdom

After reading several bad reviews of this hotel I was kind of dreading going but ….. if I’ve learnt anything it’s to make your own judgements which we did . Prior to our arrival I had emailed the hotel regarding it being a big anniversary for us and a few specific things I asked for . Which was not even acknowledged which was very sad . We… Read more
After reading several bad reviews of this hotel I was kind of dreading going but ….. if I’ve learnt anything it’s to make your own judgements which we did . Prior to our arrival I had emailed the hotel regarding it being a big anniversary for us and a few specific things I asked for . Which was not even acknowledged which was very sad . We ended up on the lowest floor above the cabaret which we thought would be very loud but tbh it wasn’t . Our room 805 was very clean and although a little “rough around the edges” it suited us for what we wanted aka to sleep after a long day exploring. The bed is super comfy and we had a lovely view especially at night . It was perfect for us . It was quiet at night even though it’s above a very busy street . Although on our second night we had loud music almost all night playing outside which kept me awake but you come back so exhausted I feel you would sleep anywhere . Check in was fast and easy and the same for check out . We didn’t have much to do with reception but each one we had come across were very friendly . So all in all a lovely stay my pros and cons are Pro - Location is brilliant Comfy bed Cons - Not enough communication from start to finish taking 24 hours to reply to an email is not great . Air con was very noisy but effective Some bits of the hotel are very worn and not like the pics advertised at all . We will be back to New York one day but don’t think we will use this hotel sorry . Read less
Image of the Tripadvisor rating Bad

Jul 15, 2025 T2705XNjessef

Awful people operate this place. Do yourself a favor and stay away. Any issues you have will not be answered. It’s over priced for nothing
Image of the Tripadvisor rating Clean and comfortable. Great location.

Jul 13, 2025 Ericka V

Comfortable and clean. Friendly staff. Close to everything. Couldn't find a place to iron clothes except for the bed. The restaurant has vegan oprions, but nothing keto friendly (diabetic here).