Hilton Salt Lake City Center

Salt Lake City, Utah

Star rating

The hotel

Rich in dining and entertainment, downtown Salt Lake City is home to more than 60 restaurants, clubs, the Capitol Theatre, and Hilton Salt Lake City Centre – a hotel right in the hub of it all. It might be near the convention centre, but it’s more than a base for businesspeople. It covers everything on most hotel wish lists: easy sightseeing (it’s right by Salt Lake light rail system); heated indoor pool, hot tub and fitness centre; coffee bar with Starbucks, pastries and complimentary WiFi (available for a fee in the rest of the hotel); room service for lazy evenings; and two restaurants, including one of Utah’s top steakhouses, Spencer’s for Steak and Chops, and Trofi Restaurant & Bar, which cooks breakfasts to order and American bistro fare for lunch, and features a seasonal patio with fire pits.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In downtown Salt Lake City, half a block from the convention centre, one block from Capitol Theatre, and within a walk of 60 restaurants, clubs and other entertainment venues including City Creek Center’s shopping, the planetarium, and museums. The hotel is right by the Salt Lake light rail system, making exploring even easier.

Hotel information

499 rooms across 18 floors. All rooms with Salt Lake City and mountain views, air-conditioning, 37” flat-screen HDTV with premium channels, WiFi*, MP3 player compatible alarm clock, telephone, mini-fridge, Cuisinart coffee maker, safe, hairdryer, and iron and board. 1 King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.

1 King Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 1 king-size bed, sleeping maximum 2 adults.

2 Queen Beds Rooms have 2 queen-size beds, sleeping maximum 4 adults.

2 Queen Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 2 queen-size beds, sleeping maximum 4 adults.

Spencer’s for Steaks and Chops (steakhouse, dinner). Trofi Restaurant & Bar (American bistro menu, breakfast, lunch, seasonal patio with fire pits). Coffee bar (with Starbucks coffee, pastries, breakfast sandwiches, cold drinks, and complimentary WiFi). Room service*. Heated indoor pool. Whirlpool. Fitness centre. Hazelwood’s Gift Shop. Laundry/valet service*. ATM. Concierge. Car hire desk*. WiFi*. Self-parking $16, valet-parking $20, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (864)
  • Very good (635)
  • Average (281)
  • Poor (130)
  • Terrible (75)
Image of the Tripadvisor rating Adequate for a business trip

Jul 30, 2025 Jan C San Francisco

This Hilton works as a business hotel. It has a tired, old, feeling with wood paneling in the lobby. The rooms are fine with few amenities. When did hotels stop giving out pads of paper and pens? No extra amenities in the bathroom. Robes in the room. The air conditioner works well, which is appreciated because Salt Lake City can be very hot. The… Read more
This Hilton works as a business hotel. It has a tired, old, feeling with wood paneling in the lobby. The rooms are fine with few amenities. When did hotels stop giving out pads of paper and pens? No extra amenities in the bathroom. Robes in the room. The air conditioner works well, which is appreciated because Salt Lake City can be very hot. The adjacent Hyatt and Marriott hotels look like much nicer options. There’s a Starbucks in the lobby, which is very convenient, and the buffet breakfast is better than expected and not overpriced. Read less
Image of the Tripadvisor rating Solid choice in the city center

Apr 10, 2025 BostonTraveler79 Madison, Wisconsin

Very friendly and helpful service. Comfortable beds. Quiet rooms with good ventilation. Good selection of restaurants nearby and within the hotel. The only downside was that the showers were lukewarm - I had the water turned up as hot as it goes and was still shivering.
Image of the Tripadvisor rating Nothing that can't be fixed!

Apr 7, 2025 Kate K

I was wrestling about whether to give the hotel three or four stars, but I picked four because what they got right, they got very right. Wish I could do bullet points, but I'll just list them: Clean room. I need clean. One review said that housekeeping didn't come, but they did here, daily, without my having to tell them to come. One glitch--the… Read more
I was wrestling about whether to give the hotel three or four stars, but I picked four because what they got right, they got very right. Wish I could do bullet points, but I'll just list them: Clean room. I need clean. One review said that housekeeping didn't come, but they did here, daily, without my having to tell them to come. One glitch--the shower caps are flimsy and they need to add a new one daily. Quiet. I need quiet, too. I sleep with ear plugs. Room upgrade: with points and a little extra cash, I got a big room and a lovely view of the mountains and the city. Location: restaurants were close and stuff to see wasn't far. Staff: I give a huge shout-out to the attitude and work ethic. They fell all over themselves helping me, especially Julie, who immediately sought out a bottle of distilled water for the CPAP. OK, now the needs, which can be fixed: My first morning at the conference I attended, I was in a hurry and wanted room service. They had none. C'mon--a convention hotel and no room service for breakfast? The former may have changed, because I wound up in the hotel coffee shop for breakfast and I was obliged to go to the $30 buffet because they had no a la carte menu options. I decided to peep in the final morning, and they had a la carte, and they put considerable goat cheese into the omelette. So, they might have been shorthanded the first morning. There were no USB ports that I could find, and that's a need for most travelers nowadays! But all those are fixable. So, four stars! Read less
Image of the Tripadvisor rating Excellent stay at this centrally located hotel

Mar 24, 2025 stephanb905 San Diego, California

I stayed 4 nights on business and loved this hotel. One, it is conveniently located close to all the restaurants / activities in Salt Lake and it's also very close to the convention center. Check-in was extremely smooth (already done online) however, I needed an extra night and it was no problem to get it added at the reception. The lobby is large… Read more
I stayed 4 nights on business and loved this hotel. One, it is conveniently located close to all the restaurants / activities in Salt Lake and it's also very close to the convention center. Check-in was extremely smooth (already done online) however, I needed an extra night and it was no problem to get it added at the reception. The lobby is large and it's very convenient to take a shared ride / taxi outside. Loved the fact that it was connected to a very nice restaurant (Spencer's) and a separate place for breakfast (well priced and extensive selection). My room on the 8th floor facing the mountains was super quiet, very clean and comfortable (especially the bed). The elevators were plentiful which helped experience very minimal waiting. The gym / pool area is amazing: separate rooms for weights and cardio equipment + very nice indoor pool. More importantly the staff everywhere was very pleasant, polite and professional. I appreciated the follow-ups by text to ensure that my stay was going well. Overall it's a great place. I did not experience any issue and would recommend it to all. Read less
Image of the Tripadvisor rating Predatory pricing policies

Feb 19, 2025 Kevin C

I had made reservations at the Hilton Salt Lake City Center, in advance, but my travel plans changed. My reservation was considered flexible, and I could cancel or change it. My original three-night stay had to be changed to a two-night stay, but after several attempts to change it on-line, and two lengthy phone calls, they were willing to shorten… Read more
I had made reservations at the Hilton Salt Lake City Center, in advance, but my travel plans changed. My reservation was considered flexible, and I could cancel or change it. My original three-night stay had to be changed to a two-night stay, but after several attempts to change it on-line, and two lengthy phone calls, they were willing to shorten up my three-night stay to two-night but tried to charge me an additional $130 per night. This would make my two-night stay more expensive than the three-night stay. They didn't seem to care, and I ended up canceling my reservations. There are way too many options in and around the SLC area. I was able to get another property at less than half the Hilton Salt Lake City Center offered. I travel to the SLC area frequently, and I will not stay at this Hilton in the future. I find their business practices deceiving, the customer service (yes, I did speak to someone at the hotel front desk) lacking and the hotel overpriced. I believe they didn't think I would cancel my reservation and would just pay the difference; they were mistaken. I see the ratings of this hotel are slowly dropping. If you are considering a stay at this property, I suggest you look around, there are better options. Read less