Rich in dining and entertainment, downtown Salt Lake City is home to more than 60 restaurants, clubs, the Capitol Theatre, and Hilton Salt Lake City Centre – a hotel right in the hub of it all. It might be near the convention centre, but it’s more than a base for businesspeople. It covers everything on most hotel wish lists: easy sightseeing (it’s right by Salt Lake light rail system); heated indoor pool, hot tub and fitness centre; coffee bar with Starbucks, pastries and complimentary WiFi (available for a fee in the rest of the hotel); room service for lazy evenings; and two restaurants, including one of Utah’s top steakhouses, Spencer’s for Steak and Chops, and Trofi Restaurant & Bar, which cooks breakfasts to order and American bistro fare for lunch, and features a seasonal patio with fire pits.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In downtown Salt Lake City, half a block from the convention centre, one block from Capitol Theatre, and within a walk of 60 restaurants, clubs and other entertainment venues including City Creek Center’s shopping, the planetarium, and museums. The hotel is right by the Salt Lake light rail system, making exploring even easier.
Hotel information
499 rooms across 18 floors. All rooms with Salt Lake City and mountain views, air-conditioning, 37” flat-screen HDTV with premium channels, WiFi*, MP3 player compatible alarm clock, telephone, mini-fridge, Cuisinart coffee maker, safe, hairdryer, and iron and board. 1 King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.
1 King Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 1 king-size bed, sleeping maximum 2 adults.
2 Queen Beds Rooms have 2 queen-size beds, sleeping maximum 4 adults.
2 Queen Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 2 queen-size beds, sleeping maximum 4 adults.
Spencer’s for Steaks and Chops (steakhouse, dinner). Trofi Restaurant & Bar (American bistro menu, breakfast, lunch, seasonal patio with fire pits). Coffee bar (with Starbucks coffee, pastries, breakfast sandwiches, cold drinks, and complimentary WiFi). Room service*. Heated indoor pool. Whirlpool. Fitness centre. Hazelwood’s Gift Shop. Laundry/valet service*. ATM. Concierge. Car hire desk*. WiFi*. Self-parking $16, valet-parking $20, plus tax per night (payable locally, subject to change).
*Denotes local charge
Based on 1985 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (864)
Very good (635)
Average (281)
Poor (130)
Terrible (75)
Adequate for a business trip
Jul 30, 2025Jan CSan Francisco
This Hilton works as a business hotel. It has a tired, old, feeling with wood paneling in the lobby. The rooms are fine with few amenities. When did hotels stop giving out pads of paper and pens? No extra amenities in the bathroom. Robes in the room. The air conditioner works well, which is appreciated because Salt Lake City can be very hot. The…
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This Hilton works as a business hotel. It has a tired, old, feeling with wood paneling in the lobby. The rooms are fine with few amenities. When did hotels stop giving out pads of paper and pens? No extra amenities in the bathroom. Robes in the room. The air conditioner works well, which is appreciated because Salt Lake City can be very hot. The adjacent Hyatt and Marriott hotels look like much nicer options. There’s a Starbucks in the lobby, which is very convenient, and the buffet breakfast is better than expected and not overpriced.
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Solid choice in the city center
Apr 10, 2025BostonTraveler79Madison, Wisconsin
Very friendly and helpful service. Comfortable beds. Quiet rooms with good ventilation. Good selection of restaurants nearby and within the hotel. The only downside was that the showers were lukewarm - I had the water turned up as hot as it goes and was still shivering.
Nothing that can't be fixed!
Apr 7, 2025Kate K
I was wrestling about whether to give the hotel three or four stars, but I picked four because what they got right, they got very right. Wish I could do bullet points, but I'll just list them:
Clean room. I need clean. One review said that housekeeping didn't come, but they did here, daily, without my having to tell them to come. One glitch--the…
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I was wrestling about whether to give the hotel three or four stars, but I picked four because what they got right, they got very right. Wish I could do bullet points, but I'll just list them:
Clean room. I need clean. One review said that housekeeping didn't come, but they did here, daily, without my having to tell them to come. One glitch--the shower caps are flimsy and they need to add a new one daily.
Quiet. I need quiet, too. I sleep with ear plugs.
Room upgrade: with points and a little extra cash, I got a big room and a lovely view of the mountains and the city.
Location: restaurants were close and stuff to see wasn't far.
Staff: I give a huge shout-out to the attitude and work ethic. They fell all over themselves helping me, especially Julie, who immediately sought out a bottle of distilled water for the CPAP.
OK, now the needs, which can be fixed:
My first morning at the conference I attended, I was in a hurry and wanted room service. They had none. C'mon--a convention hotel and no room service for breakfast?
The former may have changed, because I wound up in the hotel coffee shop for breakfast and I was obliged to go to the $30 buffet because they had no a la carte menu options. I decided to peep in the final morning, and they had a la carte, and they put considerable goat cheese into the omelette. So, they might have been shorthanded the first morning.
There were no USB ports that I could find, and that's a need for most travelers nowadays!
But all those are fixable. So, four stars!
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Excellent stay at this centrally located hotel
Mar 24, 2025stephanb905San Diego, California
I stayed 4 nights on business and loved this hotel. One, it is conveniently located close to all the restaurants / activities in Salt Lake and it's also very close to the convention center. Check-in was extremely smooth (already done online) however, I needed an extra night and it was no problem to get it added at the reception. The lobby is large…
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I stayed 4 nights on business and loved this hotel. One, it is conveniently located close to all the restaurants / activities in Salt Lake and it's also very close to the convention center. Check-in was extremely smooth (already done online) however, I needed an extra night and it was no problem to get it added at the reception. The lobby is large and it's very convenient to take a shared ride / taxi outside. Loved the fact that it was connected to a very nice restaurant (Spencer's) and a separate place for breakfast (well priced and extensive selection). My room on the 8th floor facing the mountains was super quiet, very clean and comfortable (especially the bed). The elevators were plentiful which helped experience very minimal waiting. The gym / pool area is amazing: separate rooms for weights and cardio equipment + very nice indoor pool. More importantly the staff everywhere was very pleasant, polite and professional. I appreciated the follow-ups by text to ensure that my stay was going well.
Overall it's a great place. I did not experience any issue and would recommend it to all.
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Predatory pricing policies
Feb 19, 2025Kevin C
I had made reservations at the Hilton Salt Lake City Center, in advance, but my travel plans changed. My reservation was considered flexible, and I could cancel or change it. My original three-night stay had to be changed to a two-night stay, but after several attempts to change it on-line, and two lengthy phone calls, they were willing to shorten…
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I had made reservations at the Hilton Salt Lake City Center, in advance, but my travel plans changed. My reservation was considered flexible, and I could cancel or change it. My original three-night stay had to be changed to a two-night stay, but after several attempts to change it on-line, and two lengthy phone calls, they were willing to shorten up my three-night stay to two-night but tried to charge me an additional $130 per night. This would make my two-night stay more expensive than the three-night stay. They didn't seem to care, and I ended up canceling my reservations.
There are way too many options in and around the SLC area. I was able to get another property at less than half the Hilton Salt Lake City Center offered. I travel to the SLC area frequently, and I will not stay at this Hilton in the future. I find their business practices deceiving, the customer service (yes, I did speak to someone at the hotel front desk) lacking and the hotel overpriced. I believe they didn't think I would cancel my reservation and would just pay the difference; they were mistaken.
I see the ratings of this hotel are slowly dropping. If you are considering a stay at this property, I suggest you look around, there are better options.
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