Atelier Playa Mujeres

Playa Mujeres, Mexico

Star rating

INSPIRA Pool
INSPIRA Rooftop Suite
INSPIRA Junior Suite Swim Out
INSPIRA Junior Suite Swim Out
INSPIRA Pool
A video preview image
INSPIRA Rooftop Suite
INSPIRA Junior Suite Swim Out
INSPIRA Junior Suite Swim Out

The hotel

All-inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Atelier actually means 'made for you' and this is certainly shown at this resort. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: Approximately 1 hour.

Hotel information

593 suites across 2 towers, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Room upgrades

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

- Access to the MERA Business Lounge (At Cancun Airport) and more.

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Gym. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $2 USD per person, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
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  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5767)
  • Very good (422)
  • Average (179)
  • Poor (72)
  • Terrible (113)
Image of the Tripadvisor rating Humberto was an amazing bartender. He took the time to explain the culture here, his favorite drinks and made our whole

Sep 20, 2025 Fearless59419392450

Humberto was an amazing bartender. He took the time to explain the culture here, his favorite drinks and made our whole group variety of drinks and put his own spin on them. He was extremely friendly made our experience much better. It was his last day at Detalle.
Image of the Tripadvisor rating Great drinks

Sep 20, 2025 Wander612795

Humberto was amazing! He made some of the best drinks around. Everything was so balanced to drink. Definitely would come back to drink with him again
Image of the Tripadvisor rating Top service with delicious food and drink in an amazing location.

Sep 20, 2025 matthewwjbrown Crozet, Virginia

An amazing 5 day stay at the resort in an Inspira Suite. We absolutely loved the service provided by everyone and can wholeheartedly recommend choosing the Inspira stay. While every member of the staff was great, we brought home extra special memories from our time with Miguel at the Inspira Beach Pool, Humberto at El Detalle Bar, the sommelier… Read more
An amazing 5 day stay at the resort in an Inspira Suite. We absolutely loved the service provided by everyone and can wholeheartedly recommend choosing the Inspira stay. While every member of the staff was great, we brought home extra special memories from our time with Miguel at the Inspira Beach Pool, Humberto at El Detalle Bar, the sommelier at Maria Dolores, and our butlers, Victor and Aline. We were genuinely sad when our time with them came to an end and we returned home. Read less
Image of the Tripadvisor rating Do Not Book Transportation through this hotel.

Sep 17, 2025 491leslied Chicago, Illinois

I travel frequently and visit Cancun at least once a year, along with other international destinations—so I know what quality customer service looks like. Unfortunately, my recent birthday trip to Atelier Playa Mujeres was marred by a disappointing transportation experience arranged through the hotel. While the resort itself was stunning, with… Read more
I travel frequently and visit Cancun at least once a year, along with other international destinations—so I know what quality customer service looks like. Unfortunately, my recent birthday trip to Atelier Playa Mujeres was marred by a disappointing transportation experience arranged through the hotel. While the resort itself was stunning, with excellent staff, food, and drinks, the transportation service was a letdown. I paid $250 for roundtrip airport transfers, assuming booking through the hotel would be more reliable and secure. Upon arrival, things went smoothly. I followed the instructions, checked in with the designated contact, and was eventually taken to the resort. However, the return trip was a different story. My scheduled pickup was at 12:00 PM. I brought my luggage to the lobby at 11:30 AM, where a doorman took it and advised me to head to the entrance 10 minutes before pickup. I did exactly that—but my ride never showed. When I asked the staff, they couldn’t confirm when (or if) the car was coming. Thankfully, my friend—who had booked with the same company for a 12:15 PM pickup—had a ride waiting, and I joined her to avoid missing my flight. I immediately emailed the transportation company to report the issue and received no response. When I followed up by phone, they said they’d respond via email. The email I received denied my refund, claiming I wasn’t present for the pickup—which is simply untrue. I called again and spoke with three different people, none of whom were willing to issue a refund for the missed service. Bottom line: If you're staying at Atelier Playa Mujeres, do not book transportation through the hotel. It was unreliable, and the company refused to take responsibility for their failure. This experience was frustrating enough that I won’t be returning to this property. There are plenty of other beautiful resorts in Playa Mujeres with great reviews—and I’ll be choosing one of those next time. The resort at Atelier Playa Mujeres is beautiful, with great staff, food, and drinks. However, the transportation service arranged through the hotel was a major disappointment. I paid $250 for roundtrip airport transfers. While the arrival went fine, my return ride never showed up. I had to catch a ride with a friend to avoid missing my flight. Despite reaching out immediately and following up, the company refused to refund me, falsely claiming I wasn’t there. Poor service and no accountability. I won’t be booking here again. Read less
Image of the Tripadvisor rating Unforgettable 40th Birthday Celebration at Atelier Playa Mujeres

Sep 17, 2025 Brian Y

I celebrated my 40th birthday at Atelier and stayed in the Inspira Ocean Front Suite—an experience that exceeded all expectations. With the suite came the incredible service of two butlers, Rodolfo and Armando, who truly made the trip unforgettable. From the moment we arrived, they went above and beyond—setting up our suite to comfortably host… Read more
I celebrated my 40th birthday at Atelier and stayed in the Inspira Ocean Front Suite—an experience that exceeded all expectations. With the suite came the incredible service of two butlers, Rodolfo and Armando, who truly made the trip unforgettable. From the moment we arrived, they went above and beyond—setting up our suite to comfortably host over 30 friends with ice, drinks, snacks, and everything we needed to celebrate in style. They were always just a message away on WhatsApp, ready to assist with anything, anytime. Their attention to detail, warmth, and professionalism made all the difference. I genuinely wouldn’t have wanted to celebrate my milestone birthday any other way. If you're considering Atelier, I highly recommend upgrading to an Inspira Suite—not just for the luxury, but for the chance to experience the exceptional service of Rodolfo and Armando. They are truly the best. Read less