Atelier Playa Mujeres

Playa Mujeres, Mexico

Star rating

INSPIRA Pool
INSPIRA Rooftop Suite
INSPIRA Junior Suite Swim Out
INSPIRA Junior Suite Swim Out
INSPIRA Pool
A video preview image
INSPIRA Rooftop Suite
INSPIRA Junior Suite Swim Out
INSPIRA Junior Suite Swim Out

The hotel

All-inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Atelier actually means 'made for you' and this is certainly shown at this resort. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: Approximately 1 hour.

Hotel information

593 suites across 2 towers, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Room upgrades

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

- Access to the MERA Business Lounge (At Cancun Airport) and more.

This service is applicable to all INSPIRA Suite guests.

  • Booking Bonus: Book by 30 Apr'26 to receive up to 45% off the accommodation cost between 7 Apr–21 Dec '26, minimum stay of 7 nights. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Gym. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6208)
  • Very good (445)
  • Average (187)
  • Poor (81)
  • Terrible (119)
Image of the Tripadvisor rating A Honeymoon to Remember Forever: Pure Perfection at Atelier

Apr 2, 2026 Kaylee S Atlanta, Georgia

Our honeymoon at Atelier Playa Mujeres was nothing short of perfection. From the moment we arrived until the moment we left, we felt completely taken care of. If you are looking for a blend of luxury, relaxation, and world-class dining, this is the place to be. The Service & Room The staff at Atelier is truly exceptional—attentive, respectful,… Read more
Our honeymoon at Atelier Playa Mujeres was nothing short of perfection. From the moment we arrived until the moment we left, we felt completely taken care of. If you are looking for a blend of luxury, relaxation, and world-class dining, this is the place to be. The Service & Room The staff at Atelier is truly exceptional—attentive, respectful, and incredibly friendly. They went above and beyond to make our stay special. We were lucky enough to be upgraded to a swim-out suite, and it was absolute heaven! Having that private access to the water made our honeymoon feel even more exclusive and romantic. Culinary Excellence The food at this resort is a 10/10; everything served is incredibly fresh. You truly cannot go wrong with any of the restaurants, but here were our highlights: Takeshi: Our absolute favorite! The sushi was so good we went back twice. Suspiro: The "Catch of the Day" (which was seabass during our stay) was AMAZING. It was easily one of the best meals of the trip. Breakfast Buffet: A fantastic variety and the perfect way to start every morning. The Property & Atmosphere The resort itself is beautiful and a blast to explore. We spent our days lounging by the pool and checking out the beach. What we loved most was the versatility of the atmosphere—there are plenty of options for couples who want to socialize and play games, but it’s just as easy to find a quiet, relaxing spot if you want to disappear into a book. The Spa Experience The spa is a must-visit. We did a couples massage and the hydrotherapy circuit, and the experience was outstanding. Much like the rest of the resort, the spa staff was wonderful and ensured we left feeling completely rejuvenated. Final Verdict We had an amazing time and created memories that we will cherish forever. Whether you’re celebrating a honeymoon or just looking for a high-end getaway, we cannot recommend Atelier Playa Mujeres enough! Read less
Image of the Tripadvisor rating Great trip, let down by poor service..

Apr 2, 2026 Uma S London, United Kingdom

We recently returned from a 7-night Valentine’s stay at Atelier as a British couple, and overall we had a lovely trip however there is room for improvement, mainly due to very poor customer service from management. The food was a strong point, with most meals being very good and some truly excellent — especially at Cilento, Los Abrazos, and… Read more
We recently returned from a 7-night Valentine’s stay at Atelier as a British couple, and overall we had a lovely trip however there is room for improvement, mainly due to very poor customer service from management. The food was a strong point, with most meals being very good and some truly excellent — especially at Cilento, Los Abrazos, and Takeshi. Maria Dolores was a beautiful experience for Valentine’s Day, though the food didn’t quite match expectations and we were unfortunately overcharged. Drinks were a highlight, with the crème brûlée martini and Mango Tango being standouts. The beach was great with soft sand and great service, and we never struggled to find a spot before midday. The main pool, however, was more difficult, with loungers often taken early, which made relaxing mornings tricky. Activities and entertainment were fantastic — we loved the craft workshops, karaoke, and evening shows, which struck a great balance for a couples-focused resort. Service was a mix: the waiters, housekeeping, and pool staff were exceptional and genuinely warm, but management and reception were extremely cold and unhelpful at times, particularly when handling an issue with an excursion booking. Customer service from management over email is even worse, it’s absolutely awful and really disappointing. If you have an issue, management do NOT CARE AT ALL, they can get very agressive and rude. STAY AWAY from the excursion desk, we were sold a trip which was completely different. When we complained, the man got extremely rude and refused to evem partially refund us. This part of Atelier is a real let down. Our room in Building 2 had a lovely ocean view from the balcony and a convenient location, though the walls are paper thin and in the evenings it was quite noisy. We really enjoyed the pop-up food carts around the main pool — these were such a fun surprise and a highlight of our days. However it would be great if these were added to the timetable of the day, as if you are sat elsewhere or on the beach, you will miss out. Overall, we’d rate Atelier 4 stars. With major improvements to management service and pool organisation, it could easily be a 5-star experience, and we would definitely consider returning. Read less
Image of the Tripadvisor rating A+++ Already planning our next visit!

Apr 1, 2026 Mary M

Gorgeous resort with top notch service and food! Pingting and Brandon are very attentive and helpful!
Image of the Tripadvisor rating Great experience

Apr 1, 2026 Richard B

Julio at the pool was fantastic
Image of the Tripadvisor rating Excellent resort

Mar 31, 2026 Jody L

We loved our experience here and highly recommend the inspira suites with butler service, we had Suyin and Yatzy and they went above and beyond. They looked after all the extras so we could just relax and enjoy our vacation